It was super safe. You had to have a key card to even get near the rooms. Plenty of parking. IHOP was next door and we got 10% off with our room number.

We had an issue with our tub on our second morning. I went to go run a bath and noticed there was water in it already. But I also had my overnight bag sitting in there. Everything got soaked and water logged. My shoes were in the bottom! It was a hot mess. Called the front desk, manager was there in minutes. She was awesome. She got us moved to a new room, and helped us move. She even knocked 50% off of our second night. That wasn’t necessary, but extremely helpful. Just a wonderful experience all around.

The room was really clean and functional. The bedding was confortable. The staff is amazing and really helpful , especially Maria from the front desk. Would really recommend to stay here if you’re commuting (close to the 101).

If you don’t have a car it could be tricky to do grocery shopping but there is a gas station across the street if you really need something. Only really negative point is that there is no microwaves in the room (there is one by the swimming pool)

The hotel is located next to the highway and has easy parking access. I had to work at Palo Alto (Stanford University) and every day I was walking around 12 minutes to get to the railway station to get the train (10 minutes to Palo Alto). It was very convenient for me. I had a quiet room and had no issues with noise etc. The room was big enough, two double beds and a small office to work. Hot water was available at all times and bathroom's size was OK. Furnishing, decoration etc. was decent although a bit outdated. There was no closet and someone may find this as a problem. About cleaning I can't say many things. Every day they were changing the towels, not always the trash bins and the room was cleaned once in a week. I didn't have a problem since I was out of the room most time of the day but someone can have an issue with it. Overall my staying was satisfactory and the price was very good compare to the amenities but also to the prices of adequate places to stay.

Very clean and somewhat updated rooms make this a great value choice close to the heart of Redwood City. The front desk is great. The rooms are not smelly for an older hotel and have enough space. They are medium sized rooms, and even provide a small basic coffee maker and two coffees. The lobby also provides coffee.

The noise of the freeway is a bit of a bother, it is the worst thing about the location of the property and most of the rooms.

The property was well maintained. Couldn't fault the new carpets and bathroom mirrors

Staff could be more friendly. Blankets could have been more comfy. Towels could have been thicker.. Was not advised if the property had an ice machine for guest use. Was only told about what I had to pay if I broke anything in the room .I found the last part as very unfriendly and unprofessional. More training on how to deliver information in a tactful way. No cupboards to hang my shirts and coat. Hangers were out in the open.

During my first trip to the United States, I booked a room at this hotel using booking.com. It was a really nice experience because the staff were super friendly and helpful. I want to give a special shoutout to Donald J, who helped me a lot during my stay. He helped me get groceries, find food, and even gave me rides to my campus. It made me feel like I was at home even though I was in a new place. I also want to mention Mary, another staff member who was really nice and made my stay better. The rooms were really clean, and the service was great. I highly recommend this hotel to anyone looking for a nice place to stay. Especially if it's your first time visiting the U.S., this hotel is a great place to start getting used to life here.

Nothing specific.

I made a, request for a 1st floor room as there are no elevators and I am now a senior citizen. They honored my request, reserving a room for my late night arrival. I also appreciated the security of inside doors (instead of exposed to the exterior) and locked doors to gain entry into the building itself

Although I adjusted the heat in the room, I personally like to sleep under the weight of more blankets. I also wish there had been a grab bar beside the tub/shower.

Room was very clean and nicely decorated. The hotel is close to the freeway but road noise is almost non-existent. Good water pressure. Good value for the price. Reception staff very helpful. IHOP is right next door.

Heater noise was loud. My husband likes it warm so the heater was on and off all night. I wore earplugs the second night and slept well. Pillows were kind of flat. There was something very loud going on outside at the dumpsters in the middle of the night.

Great hotel property if you are on a budget. Its price is great for its value, offering affordable accommodations without compromising quality. The rooms are clean and comfortable, providing a cozy atmosphere for guests to relax in. Additionally, the hotel amenities such as a pool and fitness center add extra value to the overall experience. Overall, this hotel is a fantastic option for budget-conscious travelers looking for a comfortable stay.

Very few good options for food.

The value for price was great. It had a good pool view. It was in a silent environment. There were good places to travel near hotel (Beautiful redwood). There was a restaurant near the hotel and they had discounts for this hotel. Stuff was helpful and friendly. Room was clean. There wasn’t a hair dryer, I just asked for it and they provided ASAP. Everything was provided that they promoted.

On my third day the room service refreshed the towels but sink wasn’t cleaned (I didn’t ask for it though).