Staff were fantastic, especially Kira who took time to chat with customers and made everyone feel welcome. Also, that they allowed me to get a shower after check-out and hang out in the lobby. Much appreciated. The building and its interior are beautiful.

The location is very good for exploring the city.

The lady at the reception was cold and barely to understand.

Friendly front desk upon arrival, quiet at night. location was close to the theater we were going to so we could walk, felt safe walking.

Night staff was not friendly. Seemed very put out to have to be there, especially compared to the wonderful older lady that was working upon our arrival.

Super helpful and friendly staff. They take security very seriously. There is someone there 24 hours and only guests allowed in. Bathroom was super clean. If I had known how amazing the kitchen would be I would have planned better to cook! The mansion itself is a time capsule of elegance.

Loved the interior of this hostel, so beautiful! Rooms are nice and spacious. And lots of area in the lounges to chill and relax. No swipe card access on the front door so you have to buzz and wait for a staff member to come open the front door. Staff were always friendly and helpful

Individual bed lights would be helpful so that the main light doesn't need to stay on. The bathroom floors seemed like they could do with a good clean but showers were clean. 2 showers available but only 1 was working the whole time I was there so had to wait a few times for a shower.

Great location downtown, old Victorian mansion with quirky and charming decor in the shared spaces. My private room and bathroom was comfortable with the hot water and AC all working well. Since the room was on the ground floor I heard someone playing on the piano in the living room one evening before quiet hour, which was lovely.

Some of the furniture, towels and paint showed signs of wear and tear but it is to be expected when staying at a hostel in an old building. Bad luck when a mosquito bit me several times while I slept the first night, but luckily did not show up again the remainder of my stay.

Really liked the staff & all of their kind help & how clean the beautiful mansion is. It was great to meet & talk with people at breakfast from France, China, the U.S. & The U.K. I am sad that they can no longer have hammocks and nice seating on front porch, due to people who are not guests, I was told, come and hang out. This is completely understandable. I wonder if the gate from the sidewalk could be locked and room key would open & hammocks could be tried again & maybe a small amount of seating? The large kitchen is very well equipped and there's lots of space in the dining room, library & living room to sit. I enjoyed the photo albums. We were in a very large room on the 3rd floor, with 2 queen beds & a loveseat & big coffee table. It was beautifully decorated, like the other rooms I've stayed in & like the rest of the big house. Everyone was friendly and welcoming. I enjoyed meeting Alex, Kailyn and 2 other staff, I can't recall their names. The coffee was great!

Beautiful property, nice area downtown, convenient parking. Friendly staff.

Minimal amenities. The showers had 2-in-1 hair/body wash, and no floor mats/towels (for dry feet when done) when I went to use them. When I requested parking in the gated area to the person checking me, they must have been new, but they said they weren't sure if there was room and said, "I'm going to say no..." I told them I had just driven up to the gate and saw there were spaces. I had to be insistent for something relatively simple (they could have looked out the kitchen window to see there were plenty of parking spaces for me to park!). Some staff members were welcoming and friendly, but a couple others were rather cold and unhelpful.

beautiful and historic mansion. clean bathrooms, good kitchen amenities, friendly and professional team members. I've stayed here previously and will again in the future.

the mattress protectors made my back sweaty at night. no longer able to smoke on the back porch. no alcohol on the property. of course disorderly behavior should not be tolerated but I'm sad I didn't connect with other guests and I feel loosening these rules would facilitate connections. sharing a bottle of wine in their gorgeous back garden before heading to the game room in the basement with new friends would be heavenly.

Is a beatifull house

The bed was terrible, the mattress doesn't feel like a mattress, it's sort of like a bag with a lot of fabric. When I arrived to my dorm after the check-in, around 20:00 a woman was there with some plastic bags on my bed. First she toll me she was waiting for some friends and when I let know her that was my bed, she said ohhh Sorry, I'm the housekipping I'm leaving ... she cleared my bed and she left the room The door of the restroom is not cleae; requiere~