Nice hotel close to the Painted Ladies and other vibrant streets with lots of coffee shops. The room was pretty small. We had a private bathroom.

The hotel has no elevator and the stairs are pretty steep so if you have a piece of big luggage, good luck. The complimentary coffee is only available from 7 am to noon which is disappointing because there is no coffee machine in the rooms.

The hotel is a good budget hotel if you're looking to visit San Francisco,for 7 nights I paid 643 dollars for a twin deluxe room from the 1st to the 8th April,the rooms are basic but kept clean and tidy,it's also nicely situated not far from Alamo Square about 10 mins walk also not far away is Haight Street where there are plenty of restaurants and bars to drink in so all in all a nice place to stay.

The hotel does NOT have a lift so if stairs are hard for you this is not a place to stay for you also upon check in the hotel will take a 60 dollar deposit from your card and it gets reimbursed to you 3 to 5 WORKING days later.

My room on third floor had an amazing view of the city skyline and even though it was a little small, it had everything it needed plus it was newly renovated. The most important thing is the location, which is very safe and very well connected. The free coffee was much appreciated. I don’t think you can find better for the price. They should just take better pics of the rooms lol.

Maybe if you’re old or have many bags, the fact that there’s no elevator can be a problem but other than that, no problems

I love this hotel, used to live in the neighborhood so the location is a must, safe, romantic and close to many cafes, restaurants. Ideal location to discover the city. And the atmosphere in the hotel is very chill and relaxed. And very San Francisco, the stairs, the smell, the little wind coming through the bathroom windows.. I hope this hotel will remain many years in the future as I will definitely be coming back here.

Great location, so easy to walk to places! And very convenient for taking the bus, especially the 21, 22, 6 and 7 routes. I easily walked to the Hayes St restaurants, Haight Ashbury, Japantown, to name a few areas. Skate Church is right across the street too if you're interested in roller skating. Agree with other reviews that the street traffic can be a bit noisy but I used earplugs and it was fine. Room was small but it was clean and had everything I needed so it was great for a single person. Be mindful that there are only stairs if you have heavy luggage. Staff was good at answering questions around check in and check out time. Great value if you have simpler needs as a traveller.

Heating was a bit inconsistent - sometimes it was on full blast and I was sweating in January, sometimes it was barely on. I talked to another guest whose heat wasn't working at all in his room, but I don't know whether that was sorted by the staff.

The staff were friendly and helpful, I stayed in room 305 which was clean and tidy and bed was comfortable,room came with a bathroom and that was kept clean and tidy,it looks down on to Fillmore street which is a busy road so bring some ear plugs! the only drawback is the hotel does not have a lift so if you can't do stairs it's probably not for you,so all in all a nice hotel to stay in, The area felt safe at night and was only a ten minute walk from Haight street where there are a choice of Restaurants to eat in,Palmyra restaurant and Nickies bar/Restaurant where two I liked.

No lift so if you can't do stairs it's not suitable for a person who finds stairs hard to do.

The room was very clean when we got there and it was a very convenient location with a lot of food options and things to keep us busy within walking distance. We initially stayed here for a concert nearby so walking back after the show was really easy. It is also right next to a bus stop so commuting further distances was not a hassle either.

The room was a little small for two people but it wasn't that big of an inconvenience.

Such a great area!!! Real amazing staff!! Lots of places around to grab food and drinks. They also provide some pretty tasty coffee in the morning. Would stay again and again!

Room was small and there was no ac but didn't really need it. Just had to open the window, but that made it to where traffic would wake me up in the morning.

This was perfect for a short stay, the staff was friendly, caring and helpful. The room and facilities were clean, bed was very comfortable, and the hotel location is in a great neighborhood with great little cafes and walking distance to Alamo Square.

Part of the charm, and know that it is an older building with a few minor quirks. Really you can't beat the value for the location. I would stay at the Casa Loma again on my next stay in San Francisco!

The Hotel was located rather central, but still not in a very busy area. The helpful staff were at the reception 24/7.:The room was rather small, but had everything we needed. The toilets and showers were kept clean and there was never any queues. For being as central as it is, the price was reasonable.

The room was rather warm and the ceiling fan was broken (we told the staff at arrival). The is no AC and the only way to get your room slightly cooler is by opening the window. The only problem with that is that the other room's windows a really close. It felt like sharing your room with the other guests.