Room size was great with a big bay window looking out into the street. It was clean and felt fresh. The shared bathroom was very clean and modern. Very comfortable hotel and felt like a safe space inside. Accommodation in SF is very expensive and this one was on the more affordable side. Some awesome bars nearby. Free coffee and tea provided - yay!

There are no on-site staff and you need to download a key app to access the hotel and your room. We had some technical difficulties with this through no fault of our own and no one to help us on arrival. Our first telephone call went unanswered. Took a while before we could get in. The area is great but simultaneously there are some confronting characters on the streets. This was fine for us but something travellers should be mindful of.

Very cost effective and very clean. The staff was very available via text messages and eager to help.

The shower’s temperatures was either cold or all hot. I wasn’t able to get it to a comfortable temperature.

It’s a hostel. It’s on the corner of 15th and Mission one block from the Bart station. There are shared bathrooms and restrooms( they are not in the room but located on the same floor) those facilities are cleaned every day. The room was clean and bright as well as the bedding. The on-site property manager was really accommodating and very nice.

Dislikes( not many) 1. The bed wasn’t that comfy 2. The Wi-Fi was spotty and the tv would disconnect a lot. 3(this not a reflection of the property or management) between 15th and 16th on Mission during the beginning of the month there are a tone of “sidewalk vendors“ and for some ppl that me be a culture shock.

I had a spacious fine room, separate bathrooms were always in excellent condition. Convenient location to Bart station, and bus lines. I had no problem with the smartphone app for opening doors to the building and my room, but you need to remember to always carry your phone with you.

Too much drug use in the area sorry.

Shower was beautiful! Outdoor patio area was nice as well. Location was really good, just 2-3 short blocks from Valencia. The place was clean and well maintained.

Street parking is supposed to be available but good luck finding any. Nearest parking garage is about 3-4 blocks away so plan to bring a rolling suitcase that you don’t have to carry. There are a lot of homeless in the area, they are lined all down the front of Mission Street and the front of the hotel. They weren’t rude or intrusive but I did worry a little bit being female and only with my daughter. If you leave the property through the patio it’s more comfortable. Lastly, there was no AC. The weather was warm when we went so it was a little warm for us in the room even with the w window open.

The housekeeping team was always on site during listed hours and did an awesome job keeping the place neat and tidy. I was a bit hesitant about shared restrooms but I was thoroughly impressed with how lovely the shared spaces were. The shared space in general is very nice, adding some kitchen / fridge storage, common area was a bit small but the patio is very nice!

While the kitchen has a bit of guest fridge storage, I think it would be nice to have a bit more silverware, I understand that there might be some limitations but it would be great to get a bit more use out of the kitchen. (I’m not saying making a full meal, but a toaster or something small), some cutlery, etc, would be amazing.

The check in and building & room access process was great. The toilets and shower rooms were clean and well stocked. It was not an issue to have shared bathrooms.

The mask policy and push to not use the common rooms don't make sense and seems not very guest friendly. People have moved on, and masks should be optional and guest should be able to congregate in the break rooms if they feel like it. Also, although pretty nice, the room we stayed in really could use some shelves or night stands, two chairs instead of one, and the mattress was really warn on one side.

Everything was kept clean. There was someone there every day and the staff was very sweet and helpful. The location was also perfect for transiting around the city.

Nothing, everything was great!

I didn’t eat breakfast at the hostel but had some tea which was good. The hostel itself was very quiet which I liked. People were pretty respectful about the volume, as it seemed like no one was there! The room was clean and it was a good amount of space for 2 people. The washrooms and shower was really clean, and they provide toiletries like shampoo and body wash if you need it. The location is good as it’s close to public transit stations and coffee shops nearby.

I found the bed sheets a bit dirty though as there were some stains but thankfully they have housekeeping everyday. I found the area itself unsafe, especially if you’re a woman. It would be helpful if the hostel had better signage of their place as it’s difficult to find at night especially with scaffolding right next to it.

Good value for money, all facilities very clean

Faint smell of urine in room, no reception staff and App based key made me uneasy as if anything happened to my phone or ran out of battery there was no way in to hotel or room