Inn at the Opera was absolutely delightful. They really should update their photos, because they're obviously quite old and I was astonished by how much nicer the room was in person. It was, in fact, three entirely separate rooms (bedroom, living room, kitchen/dining room) and two large bathrooms. Way bigger than expected. We were also delighted to find a king bed rather than a queen as described, which was extremely comfortable with down pillows and cotton linens. The staff were wonderful. This stay was excellent. Far beyond our expectations, and a remarkably good value.

- very friendly staff - great location, also safe at night - very comfortable room - very clean - nice and quiet even with opened window at night - everything has been working very well, even a shower that is amazing and not flooding the whole bathroom while showering as in many other accommodations - small kitchen in the room - nice design of the room and the whole building - water, coffee and tea available in the lobby - luggage storage available - very good price for what you get

- nothing, we absolutely enjoyed it and totally recommend it

The inn is a very charming boutique hotel perfectly located near the Civic Center, opera, symphony, and ballet in a neighborhood with lots of great restaurants. The staff are very pleasant and helpful. My room was small but very comfortable (maybe too small for two people). And it was a great value for Hayes Valley!

The room had a large coffee maker, dishware etc, but was too small for a table and chair. I tried making coffee the first morning but it was awkward on the bedside table. Luckily, they have coffee in the lobby everyday. I had an issue with noisy screeching pipes one night but after I reported it to the staff, they immediately sent someone to repair the problem.

The staff was friendly, courteous and genuinely interested in having us receive quality service and enjoy our stay. The location is perfect; it is near many fine arts facilities (symphony, opera, library, museums, city hall …). There is also a vibrant restaurant/nightlife area within walking distance.

Very small matter - the phone number of the Inn is not readily available until after a reservation is made. After that, communication is great.

The property is beautiful, clean and well maintained. It is certainly an oasis in the middle of the city. Very centric and close to several touristic spots. The room was very beautiful, clean and very sophisticated.

The restaurant wasn’t available, it’s would have been great to have breakfast/dinner options

Nice staff, beautiful building, lobby & rooms were gorgeous and unique. Highly recommend getting a suite, as the rooms are small, but our extra living space made it the perfect size. Pro tip - there’s a Trader Joe’s just 3 short blocks away, which we didn’t discover until our last day. Mass transit is also very close by, too. I would definitely stay here again!

My only issue was needing ice. There is no dispenser for guests, so you have to call or text the front desk and someone brings it up. I had to call and text multiple times, waiting about an hour each time, because someone forgot we had called or they didn’t see the text.

At check in, Elizabeth was friendly, and informative, detailed info on garage access perfectly. Suite was larger than expected, and nicer. The bed was luxurious. TVs were older and slower, but enhanced internet ($10/day) was very good. Kitchenette was nice, fridge is a the usual mini fridge - so difficult to do anything more than reheat stuff. Linens were very good. In room coffee was good (Lavazza grounds for you to brew) or get a cup in the lobby. In the halls, you can hear conversations in rooms. But in our room, we did not hear conversations. Bathrooms very nicely designed and roomy. For the neighborhood - it was around Christmas, so the opera and symphony were in full swing, with people Of all ages dressed in finery. They were ignored by the street people. I never felt threatened or unsafe. Recognition to Elizabeth, and Paris, at the front desk, for their friendly manner and advice on a variety of issues.

Later check out time Leave more coffee packets in room Larger fridge in large suites

Clearly recently refurbished - a beautiful, totally charming boutique hotel next to the ballet. Rooms, hallways, elevator and lobby were all thoughtfully designed and a very relaxing place to stay. The location was very central but the street we were on didn't feel unsafe at all. The facilities all worked very well also, and every member of staff we spoke to were friendly and helpful.

The pipes could be a little noisy depending on the heat setting.

One of a kind. We stayed during Christmas season, so the first floor lobby and hallways were decorated elegantly. The staff was welcoming, helpful, professional. Our room was huge with plenty of closet space and sitting areas. We enjoyed the classical vibe as if we were staying there while attending a performance at a nearby music venue. Plenty of food options nearby , too.

We did have trouble getting the heating system to warm up the rooms adequately. It was baseboard heating which could only warm so far.

The Inn at the Opera was such a pleasant surprise! Our suite was beautifully remodeled and absolutely exceeded our expectations. The bed was extremely comfy and having two gorgeous bathrooms was such a plus! The staff was so sweet and we loved that they had coffee and hot chocolate everyday downstairs. We used to live in Hayes Valley so it's amazing to have an amazing place to stay that is of great value and walking distance to everything this cute neighborhood has to offer :)

Nothing not to like!