Inn at the Opera was absolutely delightful. They really should update their photos, because they're obviously quite old and I was astonished by how much nicer the room was in person. It was, in fact, three entirely separate rooms (bedroom, living room, kitchen/dining room) and two large bathrooms. Way bigger than expected. We were also delighted to find a king bed rather than a queen as described, which was extremely comfortable with down pillows and cotton linens. The staff were wonderful. This stay was excellent. Far beyond our expectations, and a remarkably good value.

- very friendly staff - great location, also safe at night - very comfortable room - very clean - nice and quiet even with opened window at night - everything has been working very well, even a shower that is amazing and not flooding the whole bathroom while showering as in many other accommodations - small kitchen in the room - nice design of the room and the whole building - water, coffee and tea available in the lobby - luggage storage available - very good price for what you get

- nothing, we absolutely enjoyed it and totally recommend it

The inn is a very charming boutique hotel perfectly located near the Civic Center, opera, symphony, and ballet in a neighborhood with lots of great restaurants. The staff are very pleasant and helpful. My room was small but very comfortable (maybe too small for two people). And it was a great value for Hayes Valley!

The room had a large coffee maker, dishware etc, but was too small for a table and chair. I tried making coffee the first morning but it was awkward on the bedside table. Luckily, they have coffee in the lobby everyday. I had an issue with noisy screeching pipes one night but after I reported it to the staff, they immediately sent someone to repair the problem.

The staff was friendly, courteous and genuinely interested in having us receive quality service and enjoy our stay. The location is perfect; it is near many fine arts facilities (symphony, opera, library, museums, city hall …). There is also a vibrant restaurant/nightlife area within walking distance.

Very small matter - the phone number of the Inn is not readily available until after a reservation is made. After that, communication is great.

Modern feel, very up to date decorations. Rooms are an adequate size considering it is an old building. Bathroom is a nice size too. Good mirrors/lighting. Free tea/coffee on downstairs floor, always topped up. Staff are accommodating. Turned up to a room that hadn’t been made (small mistake by the property), however staff very accommodating/helpfull. Happily moved us to a different room, which we felt was slightly better. Windows in our room open fully, so in summer, heat shouldn’t be too much of an issue. Although no AC in rooms.

Position of outlets/sockets could be better placed, only one next to bed, other was on opposite side of room, which meant couldn’t watch phone in bed before sleep. Showers could be a little warmer. Whilst the area this hotel is in is okay, the walk to downtown can be a bit sketchy. Fine in day, just be carefull in night.

The staff was wonderful! Very helpful and polite. The location was 9 out of 10! Everything is within walking distance. Also one very important point is the safety, i liked that they kept the entrance door locked at all times and only staff and hotel visitors could get in. Lots of homeless people in SF so this does make you feel safe. The safety deposit was returned on the next day.

I didn't like that there is only a shower in the bathroom. Would have been useful to have the other option if you don't want to get your hair wet.

The property is beautiful, clean and well maintained. It is certainly an oasis in the middle of the city. Very centric and close to several touristic spots. The room was very beautiful, clean and very sophisticated.

The restaurant wasn’t available, it’s would have been great to have breakfast/dinner options

Nice staff, beautiful building, lobby & rooms were gorgeous and unique. Highly recommend getting a suite, as the rooms are small, but our extra living space made it the perfect size. Pro tip - there’s a Trader Joe’s just 3 short blocks away, which we didn’t discover until our last day. Mass transit is also very close by, too. I would definitely stay here again!

My only issue was needing ice. There is no dispenser for guests, so you have to call or text the front desk and someone brings it up. I had to call and text multiple times, waiting about an hour each time, because someone forgot we had called or they didn’t see the text.

The room was a superior suite as advertised. Parking was available in a nearby garage. This hotel is right across the street from the San Francisco Opera House, which is why we chose it. It is like a small European hotel, with 7 stories and one elevator. Staff was excellent and helped us connect to their WiFi, which took a lot of time.

No breakfast. You need to be able bodied to walk around the city and especially to the garage. It would be difficult for a single person to check in and park their car.

At check in, Elizabeth was friendly, and informative, detailed info on garage access perfectly. Suite was larger than expected, and nicer. The bed was luxurious. TVs were older and slower, but enhanced internet ($10/day) was very good. Kitchenette was nice, fridge is a the usual mini fridge - so difficult to do anything more than reheat stuff. Linens were very good. In room coffee was good (Lavazza grounds for you to brew) or get a cup in the lobby. In the halls, you can hear conversations in rooms. But in our room, we did not hear conversations. Bathrooms very nicely designed and roomy. For the neighborhood - it was around Christmas, so the opera and symphony were in full swing, with people Of all ages dressed in finery. They were ignored by the street people. I never felt threatened or unsafe. Recognition to Elizabeth, and Paris, at the front desk, for their friendly manner and advice on a variety of issues.

Later check out time Leave more coffee packets in room Larger fridge in large suites