/
6.4

483 reviews

SureStay Hotel by Best Western Santa Cruz

SureStay Hotel by Best Western Santa Cruz

516 Water Street, Santa Cruz, 95060, California, United States

Choose dates to view prices

Outdoor swimming pool

Free Private Parking

Free wifi

Beach

Air conditioning

Parking On Site

24-hour front desk

Non-smoking rooms

SureStay Hotel by Best Western Santa Cruz

SureStay Hotel by Best Western Santa Cruz is a 2-star hotel located in Santa Cruz, California, United States. It sits about 0.7mi from the city center at 516 Water Street. Breakfast is available, and rates start from $80 per night. The property has 483 reviews from guests.

Featured amenities include an outdoor swimming pool (free), private parking (free), free wifi, and on-site parking (free), along with air conditioning, a 24-hour front desk, non-smoking rooms, free toiletries, and a bathtub. A beach is listed among the amenities, and access to a golf course is available for extra charges.

A breezy option for travelers seeking value, this Santa Cruz stay combines a convenient location with free extras—pool, parking, wifi—and breakfast, supported by a 24-hour front desk to help with plans.

Located about 0.7mi from Santa Cruz’s city center at 516 Water Street, this stay offers a breezy base for exploring the area. Breakfast is available to start mornings on the right note, and practical comforts like air conditioning and free wifi keep plans moving smoothly. Non-smoking rooms and a beach listed among the amenities add a touch of coastal ease to the stay.

An outdoor pool opens for seasonal use, with an adults-only policy that suits travelers seeking a quieter poolside moment. Free private parking and free wifi take the edge off logistics, while a 24-hour front desk is on hand to help map out plans. Golf enthusiasts can access a nearby course for an extra charge, expanding daytime options beyond the shoreline.

A variety of room types offers flexible options for different groups, including Queen Rooms and Double Rooms that keep things comfortable without fuss. Non-smoking rooms are available, ensuring a relaxed ambiance after a day by the coast. All in all, this Santa Cruz stay blends a central perch with value-driven extras and easygoing charm.

Closest airports

Norman Y. Mineta San José International Airport

26.9mi

Monterey Regional Airport

28.9mi

San Francisco International Airport

48.3mi

Oakland International Airport

53.1mi

Most popular amenities

Outdoor swimming pool

Free Private Parking

Free wifi

Beach

Air conditioning

Parking On Site

24-hour front desk

Non-smoking rooms

Free toiletries

Bathtub

Rooms

Queen Room with Two Queen Beds - Non-Smoking/Ground Floor in SureStay Hotel by Best Western Santa Cruz

Show 4 photos

Room - 2 Queen, Groundfloor

2 Queen Size Beds

300 sqft

Private Bathroom

Bathtub

Microwave

Flat-screen TV

x10

+

x6

More details

2 Queen Beds Non-Smoking Ground Floor Work Desk Microwave And Refrigerator Continental Breakfast is 301 square feet and includes 2 queen-size beds 150-154 width.

King Room - Non-Smoking/Ground Floor in SureStay Hotel by Best Western Santa Cruz

Show 4 photos

King Room, Groundfloor

1 King Size Bed

300 sqft

Private Bathroom

Bathtub

Wifi

Microwave

+

More details

The spacious double room features air conditioning, a tea and coffee maker, as well as a private bathroom boasting a bath and a hairdryer. This double room has a wardrobe, heating and a flat-screen TV with cable channels. The unit has 1 bed.

Queen Rooms with Two Queen Beds - Non-Smoking in SureStay Hotel by Best Western Santa Cruz

Show 6 photos

Room - 2 Queen

2 Queen Size Beds

300 sqft

Private Bathroom

Bathtub

Wifi

Microwave

x4

+

x3

More details

King Room - Non-Smoking in SureStay Hotel by Best Western Santa Cruz

Show 4 photos

King Room

1 King Size Bed

300 sqft

Private Bathroom

Bathtub

Microwave

Flat-screen TV

x4

+

x3

More details

King Size Bed

Double Room with Two Double Beds and Roll-In Shower - Disability Access in SureStay Hotel by Best Western Santa Cruz

Show 4 photos

Room - 2 Double, Accessible

2 Double Beds

300 sqft

Private Bathroom

Wifi

Microwave

Flat-screen TV

x4

+

x3

More details

Queen Room with Roll-In Shower - Disability Access in SureStay Hotel by Best Western Santa Cruz

Show 4 photos

Queen Room, Accessible

1 Queen Size Bed

300 sqft

Private Bathroom

Wifi

Microwave

Flat-screen TV

x4

+

x3

More details

Standard Room

1 Double Bed

x4

+

x3

More details

Standard

Room

Queen Room

1 Queen Size Bed

x4

+

x3

More details

Accessible Room

x4

+

x3

More details

Accessible

Room - 2 Double

2 Double Beds

x4

+

x3

More details

Economy

More details

Continental

More details

Guest reviews

6.4

483 reviews

Categories of assessments

Cleanliness

Comfort

Location

Facilities

Staff

Value for money

WiFi quality

Breakfast

Featured reviews:

🇺🇸

Martinez

10

July 2025

Everything about the food around the location breakfast in the morning of the hotel for free swimming not that fair from the boardwalk of Santa Cruz good to take your family to stay their for family vacation

Should be more light in the back of course keep doors locked to your car so no one could get into just more light in the back brighten up the place but other than all it was good

🇺🇸

Emmalee

9.1

January 2025

The location was great, just a few minutes of a drive to all of the hot spots! The bed was super comfy, and the room was clean. The owner who checked us into our room was super friendly and nice also!

There were little scuffs in the paint around the room and our fridge seal was broken. The fridge stayed cold enough for the most part though!

🇬🇧

Brandon

8.2

May 2023

Very comfortable rooms, and very clean too. The breakfast was excellent for the price with fresh juice, pastry’s, toast, eggs, fruit, cereals and even waffles which were really good. We only used this location as a half way stop off so didn’t get a great look at the location, but it was very close to the boardwalk. There was also an outdoor pool, but the weather unfortunately wasn’t fit so we didn’t try it.

We were waiting for staff at reception for about half an hour before anyone came to us, he was apologetic but we were worried and were looking for an alternative motel as we weren’t sure if we’d get checked in.

🇺🇸

Frutos

8.2

October 2024

Location was prime close to everything but still tucked away. Bed was comfortable, fridge worked great, staff was friendly, appreciated the desk in the room

The parking was a bit of a headache, with those spots used by the pool kind of tight. We parked closer to the office. The room could have been better swept.

🇺🇸

Frank

8.2

August 2024

How close it was to the beach and i also like how friendly the front desk lady was.

I didn't like how there wasn't enough towels and there wasn't a wash cloth, i also didn't like parking seeing the spaces were small and the parking lot was hard to maneuver seeing that i have a truck.

🇺🇸

Teresa

10

December 2023

The rooms were very clean ,and the on site manager was awesome,she went above and beyond to make sure we had everything we needed,very good experience for price will b back, also the breakfast they provide has a good variety and there is plenty..

Seen a few sketchy characters,but they had nothing to do with hotel ,just around in the basic area.

🇺🇸

Olga

10

July 2024

Laura in the office was amazing! From keeping the facility running well, bringing towels, and just being kind each day of our stay. Everyone was nice, room was clean, and the pool was clean and open each day!

Parking was a little tight, but doable!

🇺🇸

Dianne

8.2

June 2022

The locatoin was pretty good, and the staff was friendly. I would definitly book here again, and recomend to people i know..

Santa Cruz being alot hotter than it Used to be..

🇺🇸

Alma

8.2

August 2024

We like that it was a small place. There was a continental breakfast. In the location was perfect. Laura was the best. She took care of us.

The one thing I didn’t like was in the towels you don’t have the small body towels to wash your body in the shower.

🇺🇸

Carbajal

9.1

April 2024

I loved the receptionist she was super friendly and welcoming. The receptionist Definitely needs a raise. The room was nice and clean. The water was warming up fast which was good.

I wish the pool was open but nothing bad to say about this hotel.

Points of Interest Around SureStay Hotel by Best Western Santa Cruz

Attractions

Santa Cruz Beach Boardwalk

1.1mi

Point Pinos Lighthouse

24.4mi

Lovers Point Park

25.2mi

The Tech Interactive

25.3mi

Asilomar State Beach

25.4mi

Monterey Bay Aquarium

25.9mi

Cannery Row

26.2mi

Monterey Fisherman’s Wharf

26.9mi

Custom House Plaza

27mi

Dennis the Menace Park

27.5mi

17-Mile Drive

27.7mi

Pebble Beach

28.9mi

Sunset Cultural Center

30.2mi

Computer History Museum

30.2mi

Carmel Mission

30.7mi

Pools

Location

  • Outdoor

Age restrictions

  • Adults only

Availability

  • Seasonal

Amenities of SureStay Hotel by Best Western Santa Cruz

Outdoor swimming pool

Free Private Parking

Free wifi

Beach

Air conditioning

Parking On Site

24-hour front desk

Non-smoking rooms

Free toiletries

Bathtub

Stay rules - SureStay Hotel by Best Western Santa Cruz

  • Check-in / Check-out

  • Pets

  • Internet

  • Age restrictions

  • Parking

  • Children and beds

  • Cards accepted at this property

Frequently Asked Questions - SureStay Hotel by Best Western Santa Cruz

Does SureStay Hotel by Best Western Santa Cruz offer complimentary parking?

Yes, there is complimentary on-site private parking available at the hotel, and no reservation is needed.

What's the nightly rate at SureStay Hotel by Best Western Santa Cruz?

SureStay Hotel by Best Western Santa Cruz has rates that begin from $80. Prices can differ due to room specifications and booking dates. Always add your desired dates for a precise quote.

What types of rooms does SureStay Hotel by Best Western Santa Cruz offer?

The hotel offers a variety of room types including 2 Double Beds, 1 King Bed, and 2 Queen Beds. The rooms can accommodate 2 adults and 1 child, and smoking is not allowed. Bed sizes include King, Queen, and Double beds, with room sizes ranging around 301 sqft. Some rooms also offer accessibility features such as roll-in showers for mobility access.

What are the main attractions at SureStay Hotel by Best Western Santa Cruz?

Guests at SureStay Hotel by Best Western Santa Cruz can spend their time enjoying the leisure amenities that the hotel offers. They can relax and unwind at the on-site golf course, making the most of the lush surroundings. For those who prefer indoor activities, the hotel provides air conditioning and non-smoking rooms for a comfortable and refreshing stay. Additionally, guests can take advantage of the free toiletries and private bathroom facilities to further enhance their leisure time. The hotel's 24-hour front desk ensures convenience for any guest needs at any time. Whether it's a business trip or a leisurely vacation, guests can make the most of their stay with the available amenities, guaranteeing a pleasant and enjoyable experience.

Is there a swimming pool at SureStay Hotel by Best Western Santa Cruz?

Yes, the SureStay Hotel by Best Western Santa Cruz has a seasonal outdoor pool that is restricted to adults only.

Can I use my credit card at SureStay Hotel by Best Western Santa Cruz?

No, you cannot use cash as a payment method at SureStay Hotel by Best Western Santa Cruz. However, you can use your credit card, including Discover, Mastercard, American Express, Visa, and UnionPay debit card to pay for your stay.