483 reviews
From
$80516 Water Street, Santa Cruz, 95060, California, United States
483 reviews
1/31
Outdoor swimming pool
Free Private Parking
Free wifi
Beach
Air conditioning
Parking On Site
24-hour front desk
Non-smoking rooms
SureStay Hotel by Best Western Santa Cruz is a 2-star hotel located in Santa Cruz, California, United States. It sits about 0.7mi from the city center at 516 Water Street. Breakfast is available, and rates start from $80 per night. The property has 483 reviews from guests.
Featured amenities include an outdoor swimming pool (free), private parking (free), free wifi, and on-site parking (free), along with air conditioning, a 24-hour front desk, non-smoking rooms, free toiletries, and a bathtub. A beach is listed among the amenities, and access to a golf course is available for extra charges.
A breezy option for travelers seeking value, this Santa Cruz stay combines a convenient location with free extras—pool, parking, wifi—and breakfast, supported by a 24-hour front desk to help with plans.
Located about 0.7mi from Santa Cruz’s city center at 516 Water Street, this stay offers a breezy base for exploring the area. Breakfast is available to start mornings on the right note, and practical comforts like air conditioning and free wifi keep plans moving smoothly. Non-smoking rooms and a beach listed among the amenities add a touch of coastal ease to the stay.
An outdoor pool opens for seasonal use, with an adults-only policy that suits travelers seeking a quieter poolside moment. Free private parking and free wifi take the edge off logistics, while a 24-hour front desk is on hand to help map out plans. Golf enthusiasts can access a nearby course for an extra charge, expanding daytime options beyond the shoreline.
A variety of room types offers flexible options for different groups, including Queen Rooms and Double Rooms that keep things comfortable without fuss. Non-smoking rooms are available, ensuring a relaxed ambiance after a day by the coast. All in all, this Santa Cruz stay blends a central perch with value-driven extras and easygoing charm.
Closest airports
Norman Y. Mineta San José International Airport
26.9miMonterey Regional Airport
28.9miSan Francisco International Airport
48.3miOakland International Airport
53.1miOutdoor swimming pool
Free Private Parking
Free wifi
Beach
Air conditioning
Parking On Site
24-hour front desk
Non-smoking rooms
Free toiletries
Bathtub
Show 4 photos
Room - 2 Queen, Groundfloor
2 Queen Size Beds
300 sqft
Private Bathroom
Bathtub
Microwave
Flat-screen TV
x10
+
x6
More details
2 Queen Beds Non-Smoking Ground Floor Work Desk Microwave And Refrigerator Continental Breakfast is 301 square feet and includes 2 queen-size beds 150-154 width.
Show 4 photos
King Room, Groundfloor
1 King Size Bed
300 sqft
Private Bathroom
Bathtub
Wifi
Microwave
+
More details
The spacious double room features air conditioning, a tea and coffee maker, as well as a private bathroom boasting a bath and a hairdryer. This double room has a wardrobe, heating and a flat-screen TV with cable channels. The unit has 1 bed.
Show 6 photos
Room - 2 Queen
2 Queen Size Beds
300 sqft
Private Bathroom
Bathtub
Wifi
Microwave
x4
+
x3
More details
Show 4 photos
King Room
1 King Size Bed
300 sqft
Private Bathroom
Bathtub
Microwave
Flat-screen TV
x4
+
x3
More details
King Size Bed
Show 4 photos
Room - 2 Double, Accessible
2 Double Beds
300 sqft
Private Bathroom
Wifi
Microwave
Flat-screen TV
x4
+
x3
More details
Show 4 photos
Queen Room, Accessible
1 Queen Size Bed
300 sqft
Private Bathroom
Wifi
Microwave
Flat-screen TV
x4
+
x3
More details
Standard Room
1 Double Bed
x4
+
x3
More details
Standard
Queen Room
1 Queen Size Bed
x4
+
x3
More details
Accessible Room
x4
+
x3
More details
Accessible
Room - 2 Double
2 Double Beds
x4
+
x3
More details
Economy
More details
Continental
More details
6.4
483 reviewsCategories of assessments
Cleanliness
Comfort
Location
Facilities
Staff
Value for money
WiFi quality
Breakfast
Featured reviews:
Martinez
10
July 2025
Everything about the food around the location breakfast in the morning of the hotel for free swimming not that fair from the boardwalk of Santa Cruz good to take your family to stay their for family vacation
Should be more light in the back of course keep doors locked to your car so no one could get into just more light in the back brighten up the place but other than all it was good
Emmalee
9.1
January 2025
The location was great, just a few minutes of a drive to all of the hot spots! The bed was super comfy, and the room was clean. The owner who checked us into our room was super friendly and nice also!
There were little scuffs in the paint around the room and our fridge seal was broken. The fridge stayed cold enough for the most part though!
Brandon
8.2
May 2023
Very comfortable rooms, and very clean too. The breakfast was excellent for the price with fresh juice, pastry’s, toast, eggs, fruit, cereals and even waffles which were really good. We only used this location as a half way stop off so didn’t get a great look at the location, but it was very close to the boardwalk. There was also an outdoor pool, but the weather unfortunately wasn’t fit so we didn’t try it.
We were waiting for staff at reception for about half an hour before anyone came to us, he was apologetic but we were worried and were looking for an alternative motel as we weren’t sure if we’d get checked in.
Frutos
8.2
October 2024
Location was prime close to everything but still tucked away. Bed was comfortable, fridge worked great, staff was friendly, appreciated the desk in the room
The parking was a bit of a headache, with those spots used by the pool kind of tight. We parked closer to the office. The room could have been better swept.
Frank
8.2
August 2024
How close it was to the beach and i also like how friendly the front desk lady was.
I didn't like how there wasn't enough towels and there wasn't a wash cloth, i also didn't like parking seeing the spaces were small and the parking lot was hard to maneuver seeing that i have a truck.
Teresa
10
December 2023
The rooms were very clean ,and the on site manager was awesome,she went above and beyond to make sure we had everything we needed,very good experience for price will b back, also the breakfast they provide has a good variety and there is plenty..
Seen a few sketchy characters,but they had nothing to do with hotel ,just around in the basic area.
Olga
10
July 2024
Laura in the office was amazing! From keeping the facility running well, bringing towels, and just being kind each day of our stay. Everyone was nice, room was clean, and the pool was clean and open each day!
Parking was a little tight, but doable!
Dianne
8.2
June 2022
The locatoin was pretty good, and the staff was friendly. I would definitly book here again, and recomend to people i know..
Santa Cruz being alot hotter than it Used to be..
Alma
8.2
August 2024
We like that it was a small place. There was a continental breakfast. In the location was perfect. Laura was the best. She took care of us.
The one thing I didn’t like was in the towels you don’t have the small body towels to wash your body in the shower.
Carbajal
9.1
April 2024
I loved the receptionist she was super friendly and welcoming. The receptionist Definitely needs a raise. The room was nice and clean. The water was warming up fast which was good.
I wish the pool was open but nothing bad to say about this hotel.
Attractions
Santa Cruz Beach Boardwalk
1.1miPoint Pinos Lighthouse
24.4miLovers Point Park
25.2miThe Tech Interactive
25.3miAsilomar State Beach
25.4miMonterey Bay Aquarium
25.9miCannery Row
26.2miMonterey Fisherman’s Wharf
26.9miCustom House Plaza
27miDennis the Menace Park
27.5mi17-Mile Drive
27.7miPebble Beach
28.9miSunset Cultural Center
30.2miComputer History Museum
30.2miCarmel Mission
30.7miAttractions
Santa Cruz Beach Boardwalk
1.1miPoint Pinos Lighthouse
24.4miLovers Point Park
25.2miThe Tech Interactive
25.3miAsilomar State Beach
25.4miMonterey Bay Aquarium
25.9miCannery Row
26.2miMonterey Fisherman’s Wharf
26.9miCustom House Plaza
27miDennis the Menace Park
27.5mi17-Mile Drive
27.7miPebble Beach
28.9miSunset Cultural Center
30.2miComputer History Museum
30.2miCarmel Mission
30.7miAirports
Norman Y. Mineta San José International Airport
26.9miMonterey Regional Airport
28.9miSan Francisco International Airport
48.3miOakland International Airport
53.1miLocation
Age restrictions
Availability
Outdoor swimming pool
Free Private Parking
Free wifi
Beach
Air conditioning
Parking On Site
24-hour front desk
Non-smoking rooms
Free toiletries
Bathtub
Activities
Beach
Golf course
Bathroom
Bathtub
Bathtub or shower
Free toiletries
Hairdryer
Private Bathroom
Toilet
Toilet paper
Towels
Bedroom
Wardrobe or closet
Business Facilities
Fax/Photocopying
Cleaning Services
Daily housekeeping
Food & Drink
Tea/Coffee maker
Vending machine (drinks)
Vending machine (snacks)
Front Desk Services
24-hour front desk
General
Air conditioning
Family rooms
Heating
Non-smoking rooms
Smoke-free property
Internet
Free wifi
Kitchen
Microwave
Refrigerator
Media & Technology
Cable channels
Flat-screen TV
TV
Parking
Free Private Parking
Parking On Site
Room Amenities
Clothes rack
Iron
Socket near the bed
Safety & security
Carbon monoxide detector
CCTV in common areas
CCTV outside property
Key access
Smoke alarms
Safety features
First aid kits available
Spa
Outdoor swimming pool
Pets are not allowed.
WiFi is available in all areas and is free of charge.
Age restriction may apply
Free private parking is available on site (reservation is not needed).
Child policies
Children of all ages are welcome.
Children 18 and above will be charged as adults at this property.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
No capacity for extra beds or cribs.
Mastercard,
American Express,
Visa,
Discover,
UnionPay debit card
This property does not accept cash.
Does SureStay Hotel by Best Western Santa Cruz offer complimentary parking?
Yes, there is complimentary on-site private parking available at the hotel, and no reservation is needed.
What's the nightly rate at SureStay Hotel by Best Western Santa Cruz?
SureStay Hotel by Best Western Santa Cruz has rates that begin from $80. Prices can differ due to room specifications and booking dates. Always add your desired dates for a precise quote.
What types of rooms does SureStay Hotel by Best Western Santa Cruz offer?
The hotel offers a variety of room types including 2 Double Beds, 1 King Bed, and 2 Queen Beds. The rooms can accommodate 2 adults and 1 child, and smoking is not allowed. Bed sizes include King, Queen, and Double beds, with room sizes ranging around 301 sqft. Some rooms also offer accessibility features such as roll-in showers for mobility access.
What are the main attractions at SureStay Hotel by Best Western Santa Cruz?
Guests at SureStay Hotel by Best Western Santa Cruz can spend their time enjoying the leisure amenities that the hotel offers. They can relax and unwind at the on-site golf course, making the most of the lush surroundings. For those who prefer indoor activities, the hotel provides air conditioning and non-smoking rooms for a comfortable and refreshing stay. Additionally, guests can take advantage of the free toiletries and private bathroom facilities to further enhance their leisure time. The hotel's 24-hour front desk ensures convenience for any guest needs at any time. Whether it's a business trip or a leisurely vacation, guests can make the most of their stay with the available amenities, guaranteeing a pleasant and enjoyable experience.
Is there a swimming pool at SureStay Hotel by Best Western Santa Cruz?
Yes, the SureStay Hotel by Best Western Santa Cruz has a seasonal outdoor pool that is restricted to adults only.
Can I use my credit card at SureStay Hotel by Best Western Santa Cruz?
No, you cannot use cash as a payment method at SureStay Hotel by Best Western Santa Cruz. However, you can use your credit card, including Discover, Mastercard, American Express, Visa, and UnionPay debit card to pay for your stay.
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