Easy to find: clean, great service. Passion at the front desk was incredibly accommodating, kind, personable, and made the long trip in seem a distant memory as soon as we started chatting! I can’t thank her and the other women enough for being so thoughtful during the crowdstrike outage. They made my stay a breeze and more than welcoming

It used to be owned by a family and it has lost a bit of that Florida charm

Decent size rooms, clean. Plenty of parking. Service was good and they accommodated a special request I had. Good value for money

Facility is a bit old, a little renovation would go a long way. They should offer more pillow options :)

It’s clean, Tammy thank you for being such a great manager and assisting us when we got locked out, women like you make the world go round A++

It has a weird smell to it.

Great location, walking distance to Naples beaches. Friendly, helpful and accommodating staff. Our room faced the beach and we watched a gorgeous sunset from our private balcony.

Could use some dimmer switches for the lighting.

1. location is where we expected. 2. room had a kitchenette 3. room had a bathtub 4. had a guest laundry but was a bit expensive. 5. friendly staff 6. room was comfortable and roomy, we had a king suite

the website for booking.com did not mention the facility is under a huge remodel. there was not a breakfast included as was stated but a mere granola bar, hard bagel and maybe fruit. of course, there was no discount for this. therefore, we feel the hotel was overpriced. had to ask for towels, toilet paper and coffee. there was no dishes in the kitchenette which was not good. why have it if there are no supplies. the microwave was dated. after being there, we felt it was overpriced for what we were getting, especially since it was under a remodel and the amenities were not all available

Breakfast was very good,room clean but we prefer wooden floor instead of carpet.Customer Service was good,staff very friendly and we will go back if the facility paid attention to have rooms with wooden floor for pets.Thanks

The rooms for pets should not have carpets because it is not so clean when you travel with pets,so management must take this into account because carpets used to smell bad and can have also bugs.Thanks

Currently undergoing a refit so breakfast was limited and no where to eat it other than your room unless you want to sit in the lobby, but the staff helpful in relation to making tea requests. Good size room and comfortable bed and excellent bathroom. One elevator was out of order during our stay but we were able to use an alternative all be it at the other end of the building.

Wedged open fire doors by contractors moving materials. Excess furniture stored on fire exit routes.

The room was very clean and the bed was very comfortable. The bathroom sink separated from the toilet and tub area is a very good idea. The closets had the necessary space for 2 people.

The orange juice offered at breakfast could not have been worse. The taste was horrible to say the least. There must be other brands that the hotel can offer, in particular if it is going to be part of the Hilton Family in the future.

The room was big and comfy Lots of parking

Booking.com and hilton got deposit details wrong and we had to pay more... Good job we had it

Very friendly staff upon arrival. Spacious rooms; clean and comfortable. Ample parking, some under roof. Restaurant offered for breakfast. Good location in reference to downtown Naples

All was great no complaints