Oatmeal breakfast was great with fruit . I paid for an extra night directly which made a lot more sense than going through Booking.com I have properties in Naples which I rent out and I Am often staying in hotels in Naples - it would be good To be able to e mail directly the hotel for a rate . The web site offers price which are often more expensive that Booking.com and Expedia .

Just small things - Safe didn’t work properly - new batteries put in but still An error code , key fob for door Didn’t work so put on a code to open .

Definitely one of the best hotels in the USA I've stayed at in this budget range. Good location with many attractions nearby (bikes, boats, bars) – I regret staying there only briefly and not being able to take full advantage of everything. Close to downtown, and the beach is accessible by foot, taxi, or car. Delicious breakfasts. Beautiful view of the bay. Heated pool and an additional hot tub with really hot water.

The room was not very large. On one side of the hotel, there is a fairly busy street, but it’s not a problem if you have a bay view room. The towel exchange system at the pool was a bit funny – you had to trade a little card for towels.

Location of the hotel is wonderful. The front desk staff was very nice and attentive to anything we needed. It is also a plus that there is entertainment on the weekends.

Would have liked to have a choice of floor to stay on. We were on the first floor and it was loud by the front desk. Floors need to be mopped after each guest stay. I took off my socks and walked around the room before going to bed and the bottom of my feet were black with dirt. Free continental breakfast was a good touch however, there wasn't much to it.

Amazing location and perfect stay! Walkable to everywhere. Comfy bed and adequate room. The outdoor bar/restaurant area is just lovely, with beautiful views of the bay. I had a tasty cocktail upon my late arrival at the bar and a light dinner that was delicious. Great service, too. I would highly recommend

The only thing I had a problem with was that it was a little loud outside in the evening, but that's to be expected, you are downtown near the bustling activity and city action. And my "neighbors" were a little loud at times - absolutely no fault of the hotel's, and I chose not to say anything. I had a really enjoyable stay!

A great location, just 5min by foot from the 5th Avenue. Had a nice pool area. The fitness is great ! The restaurant is excellent and the view from the terrace is stunning. The room was nice, bright and clean. The bed were comfortable

You only have one free option of breakfast when you have the “breakfast included” option. Which is a basic bread and jam breakfast. If you want more you have to pay the full price of the menu… would rather appreciate a buffet.

Loved the fact it was on the water. It wasn't on the beach, but the beach was a short drive away. The hotel was within walking distance from some great restaurants. Staff was very friendly and helpful. There is a dinner cruise that takes you out into the Gulf right around the corner. That was fun!

We booked a king room, but it was being worked on. We had to stay in a 2 queen room instead. The beds felt more like full size than queen. The room itself was not as spacious as we expected. It almost felt like a cabin on a cruise ship. Also, we use an Amazon Fire Stick when travelling. For some reason, the wi-fi did not allow us to enter the room info, so we were not able to use it. There was no one there who could help us, either.

Great location. Right by 5th ave, tin city and the bay which had some nice restaurants/bars. Room comfortable/clean with all amenities. Free parking and lovely restaurant/bar area overlooking the bay. Pool area and jacuzzi nice and clean.

We wanted to do some kayaking we saw advertised on the hotel website but nobody was ever at the booking counter. I think it was a partner business, so I understand it might not be the hotels fault but every day we went down nobody was there so we gave up. We asked at reception but they weren’t sure.

The size of the room and all the staff we encountered, from check-in to check out, in the bar and restaurant and the maintenance team. Being under the flight path to Naples Airport. Great for plane spotting.

We paid for an upgrade for a sea view room. The view from 215 is slightly obstructed by the roof of the bar and restaurant. If on a cruise, then this would have been advertised prior to booking a cabin with a window that the view from the window is obstructed. Also not that it bothered us at the time but it was known to the Hotel and not us, the air conditioning units in our room did not work. We found out because the really nice maintenance gentleman came to our room on the morning of our check out to fix them. He thought we had reported them faulty but we hadn't so we assume a previous guest staying in room 215 prior to our arrival had.

We were right on the canal, so the water views were beautiful having breakfast. Every morning on the water was key or cocktails in the evening, the pool was very nice and clean. The staff was very friendly. It was literally walking distance to 10 city or 5th Ave., South where all the shops and restaurants were.

There wasn’t really anything that I didn’t like or I had a complaint about

The breakfast and dinner were excellent . The staff were friendly, attentive , and efficient. Terry, our waitress at dinner, was exceptional. We particularly enjoyed the bay view from #201, if only the windows did not have a broken seal that fogged half of that view.

The room had space for a small desk and chair but there was only one (comfortable) chair in the room. My husband had to tighten the shower door handles that were nearly falling off. The Toilet paper holder was broken and lying in the floor behind the toilet. For the price that was charged, these obvious issues should be remedied.