All the staff from the manager to housekeeping, front desk, kitchen are performing their jobs at the highest level possible. You should be thankful that you have such a great staff. Keep them happy because they deserve it. The only thing that could use some improvement is the beds are a little uncomfortable. I think we were just in a room that us rented a lot. Staff offered to move us. But we chose to stay in the room it was so convenient to us. If I could give you all 110 percent rating I would.

Beds could be a tad more comfy. Would be nice if you had a room available with a recliner. Some people can’t sleep laying flat.

I stayed here 5 weeks so one learns a lot. Pros: The room design, I'm not kidding it is a stand out. For a 3 star hotel it is a very nicely designed room. This is the "SpringHill Marriott on Creighton, not near the beach. It is a nine year old building, grouped with a "TownPlace" Marriott and a "Courtyard" Marriott. All three together. Mine was "Spring Hill" which is owned by a franchisee the Mc Kibben Group (?) The "TownPlace" one also Mc Kibben owned, is set up with a kitchenette, but it seemed a bit dirty and rough trade, the "Spring Hill" Marriott is nicer; and nicer enough so that i gave up the kitchenette. The "Courtyard" Marriott one is a corporate owned hotel and i haven't been in there to look. Lots of varied shopping across the streets if you need things, super many choices from a big Dollar Store (handy) to groceries to ..everything really. The pool is nice, 15 meters long, pretty darn good for a 3 star. I think not chlorine pool, nor salt but I think oxygen, so you chlorine sensitive people are ok. That's part of the reason i booked this hotel, I like a decent sized pool, and for a three star, you do very well here. Grounds are well maintained, and it shows. The engineers/maintenance are good and so are the desk people, the breakfast people, housekeeping etc.

The cold breakfast, oatmeals, cereals, yogurt, coffee, waffle machine are fine. Adequate plus. The fruit and bakery stuff could be better quality, but don't have to be either. Good enough. But the eggs and sausage, they should be discontinued or replaced with something better or different. Microwaved scrambled eggs in a bag and microwaved sausage in a bag, ugh. I understand they don't operate a real versatile kitchen, it's a three star hotel not four or five. But I would try to find an alternative hot breakfast solution. Other than that i can't nitpick much and i was here a long time.

It's a nice hotel. The rooms are quite nice, a really superior designed and appointed room for a 3 star. The architect that designed and appointed those rooms should get a prize or something, it is rare for a room design to be good enough so you notice it. Good office reading and desk space, big good shower and bathroom, and attractive muted greens and blues compliment a really good room layout. (facility is 9 years old, but well maintained). The staff was very gracious, very. Kind and thoughtful. Also funny. Remember i stayed there for a touch over five weeks. The pool is a nice one for a 3 star 15 meters long and the standard 3-5 feet deep. Not a bathtub. Big enough to swim in and you'll often have it to yourself.

Part of the breakfast could use an upgrade. Most of it is adequate, standard 3 star fare. But the hot breakfast, the oatmeal is good, but microwaved eggs and sausage part needs a ingredients quality upgrade. The yogurt and bread are tolerable as they are, but honestly should also be improved for just a small marginal extra cost.. But that is about the worst think i can think of. I stayed for quite a long time, five weeks or so in a series of bookings. The location, meh. There is all kinds of shopping in the many malls near the hotel, but it is a hotel in the middle of many concrete malls.

Bkfst was good , little selection but good- room amazing- parking amazing- snacks available-staff very good

Had to leave day early due to very bad sprained ankel with boot- 11hr car trip to Ftla and request a day refund -hotel made recommendation to booking but hotel hasn’t heard from booking to make exception for day refund -I’m 76 yrs old -attended daughter college graduation-a valued booking customer asking for exception

I had a wonderful stay the staff was all very friendly and helpful! The only complaint I have is that the room is only cleaned every 3 days. I would feel more comfortable with every other day, or maybe fresh linen daily then the every three days would make more sense. The fan in the bathroom did not work. Otherwise, everything was fine.

fan in bathroom not working. and the policy on room cleaning every three days.

The staff were supper friendly! The pool was so nice and peaceful! The rooms were clean and comfortable! I was super excited about breakfast and it was delicious! The location is perfect with restaurants and stores just down the street! Definitely will be staying here again!

The room was clean and nice. The staff were very friendly. I really like the lemonade and cookies provided at check-in. Breakfast was good and we enjoyed the pool feature.

There were some stains on the bathroom floor and the couch bed was a little difficult to pull out. The price was high for one night, but comparable to other hotels with similar reviews.

Room was clean and great size. Location was convenient for our event.

Breakfast was not great and didn’t start until 7:00 which seems late to me. We had an event Saturday and Sunday and this time was inconvenient. We had to skip on Saturday morning. AC unit in our room was noisy.

Every thing when I checked in the young lady at the counter was awesome I took my granddaughters there so they could see and play in the snow for the first time and she told me where I could take them and print out directions for me

There wasn't anything in didn't like

Great location and the staff were very nice. The breakfast was decent.

The rooms are getting a bit old and need some deep cleaning. I found the lamp unplugged next to the bed and when I pulled out the nightstand, it was very dirty behind it with other guests trash left behind. The same with the overall general cleaning of the room.