Location was ideal for Disney area of Orlando. Individual suites are nice to give more flexibility.

Carpets were beginning to show signs of wear. Cosmetic issue only as the suite felt clean.

Room is big and with kitchen facilities.

No Elevator. If you have big luggage, better request ground floor when booking.

My teenagers loved having their own room/bathroom. I love staying in condo's where you have a full size kitchen. Very comfortable beds. Spacious as we stayed in a 2 bedroom condo/suite with 1 king in 1 bedroom and 2 queen beds in the 2nd bedroom! Sonesta is right by all the Disney parks, right by Disney Springs and right by Winn Dixie and tons of restaurants and shopping. Great Location!

I could hear the people walking above us until around 1:30am when I finally fell asleep. It sounded as if they were stomping as they were walking (very heavy footed) and that's with me having a Lansko loud fan in my room to drown out sounds. I did speak with the front office the following morning and they were great and offered to move us to a different room, but we chose to stay where we were. Thankfully, we only heard it that one night. My teenagers like to workout and the workout facility is very tiny and not much to it. The hot tub wasn't working.

Wow!! It’s been a long time since I stayed at any property and was treated so well. Staff is hands down some of the best I’ve dealt with in the Orlando area. Each year we are passholders for 1 of the various park chains in the area, so we are in Orlando 10+ times a year, why we have never stayed here before was a mistake on our part. The suite (condo/apartment) was very well maintained and clean. The property itself is exceptionally well maintained as well. During our stay the exterior of the building was undergoing some renovations (including paint) -although it didn’t appear in need of any, it shows a commitment to insure the property remained exceptional. Even the crews working kept their areas clean and tidy, and made sure their staging areas were as well. The only thing I would say is if you have any sort of disability make sure you request ground floor, as there are no elevators. Other than that rest easy booking Sonesta ES!

Room was smelling a little oldish. Did not try breakfast. Location is very good.

Not having lift was a bit of a problem for us. We did nit realize while booking that there are no lifts in this property.

Nice facility, but parking fees were excessive and detracted from the value of my stay.

I did not like paying for parking. I was not made aware at check in that the fee for parking would be charged per night per vehicle. I had believed it was a one time cost per parking pass upon check in and was unaware it was a nightly expense. For this reason I and my family have no intentions of ever staying at this hotel in the future. I believe after a guest pays the nightly lodging fee In addition to the $150.00 security deposit the additional cost of parking per night, per vehicle is an excessive and unnecessary burden. When I asked the front desk to explain this policy their only comment was because they were near Disney? How was that relevant,?

Comfortable room, good location

The breakfast was a disaster, we were 4 people in a room for up to 8 people but we received vouchers for breakfast for only 2 people per day. I asked for vouchers for 4 people but they said the room (for 4 people) only included breakfast for two... so it is misleading when I made and paid the reservation "including breakfast" but actually what was included was "breakfast for half the people". I tried to use 2 vouchers (corresponding to 2 days) to have breakfast for 4 people, but the hotel refused, they said I could only use one voucher per day. The other problem was that they did not clean the room daily.

The convenience of having your kitchen so you can do your own meals, the rooms were big and cozy. The pool was ok, not very much activity for young kids around the hotel. The grocery store is near by; restaurant and convenience store are across the street.

We wish they would have told use that the city transit were close by, We could have used them more then using the shuttle with a bigger fees for the transportation. I can agree for the shuttle if you do not want to wait, but you should give the people the choice.

The ‘room’ was spacious. Felt like an apartment more than a room; two actual bedrooms, two baths, living space and kitchen. Close to Disney parks. We had zero issues driving to each every morning. Maybe 15 minutes max from hotel to being parked at Disney. Location is walking distance to some essential shops, like dollar tree, gas station, a few restaurants. The staff was super friendly

The pool area was unkempt each time we visited. No pool towels. Random pool stuff everywhere. Jacuzzi spa was lukewarm warm, and the first night we encountered it, there was poop on the deck around it. Still unsure if it was human or not. Didn’t stick around long enough to find out

The layout of the room was very nice. The little kitchen was perfect and the separated living area from the bedroom was nice. There being a large closet was a pleasant & the room was very clean. Can't argue with the location though... so close to disney springs which is what we wanted.

The building itself was kind of falling apart... rafters and stairs didn't look safe. There was a small amount of visible mold on the ceiling of the bathroom because the bathroom doesn't vent properly. The door between the living area and the bedroom was hard to open & close and it rattled when it was closed so we had to jam a wash cloth under it to make it stop so we could sleep