The room and hotel were excellent.

The staff were uninterested, never looked happy, and were sometimes quite rude. Just a look up when at the desk and a cheerful hello would have been appreciated. I asked if we could borrow a trolley to take our luggage up to our room, she lifted her head up and the response was “yes, but make sure you bring it back”. She then put her head back down! Very blunt.

The room was great. Comfortable bed and spacious room

Was not impressed with the front desk person that was working when we checked in. He gave us our key cards and they didn’t work. The elevator is soooo slow my husband had to walk down the stairs which was annoying because he had to do it quite often. He took the cards back and mentioned that the keys were not working but it actually was probably the key mechanism not the cards. All the front desk clerk did was re key the cards. Still didn’t work. Did the same thing. He seemed like he didn’t care at all. The whole time we were there we were fighting with the lock / door to get in.

Hello yes the Price was excellent The stay was great Location was perfect customer service was great for our get away In St Augustine. And also to add the breakfast with good selection

The only bad thing I noticed was the microwave didn't work and the water dripping from the AC when you go out the back door overhang to the pool area and also was not able to get back in because of the key not working properly for all guest had issues we put a towel to keep the door open which was not a great and perfect idea but kept n eye on it for it to be removed when everyone was out of the pool

Good location just 20 minutes from historic St. Augustine. Room is of good size and quite comfortable. Breakfast is good but space is a bit tight so you have to wander around and wait for a while to get a table

Heavy construction and road work going on around hotel but obviously this is out of their control. But I must mention that because of this situation, it was messy/confusing to reach the property so hotel management should be aware of this and must place signs pointing out how to get to the property from the main road. Breakfast hours are 6 to 9 am but should be extended to 10 am like any other hotel.

I liked everything about this hotel, plenty of parking and all the restaurants where right there, about 5 minute drive max. I would definitely go back for another stay.

So my wife and I went to go get breakfast that is complimentary in the hotel. The baked goods looked nice, but where the cereal is, there were sugar ants and lost my appetite. As well as we stayed on the 3rd floor and we handed two pizza boxes to the cleaning people and she took them, then we were leaving to go downtown and went and stopped at the drink machine and the two pizza boxes where sitting next to it, along with a load of other trash. That was about the only dirty things outside the room. Inside the room, the only dirty part was that we found two or three roaches, but they weren't from being cleaned; usually, electric is what they are drawn to.

The cleanliness of the facility and the friendliness of the staff. The breakfast was good. Although, I would have preferred turkey sausages as a healthier option.

I didn’t like that there were tiny ants around the food service area and on the tables in the dining area. The ants were in the cereals. They were crawling inside my husband’s bowl and they came off the table into the cereal bowl.

Everything was wonderful. We booked same day with a good price point and clean rooms. Close enough to historic downtown without all the crazy traffic of staying down town. Maybe a ten to fifteen minute drive down a straight road, not bad at all. We enjoyed our two night stay. Breakfast was good with a big variety and parking was free. Those two items are always a plus.

It was a quiet, clean hotel. We didn’t really know what to expect, and we were pleasantly pleased! Of course the free continental breakfast was nothing to write home about, but it put something in your stomach. The only bad thing in that area was the construction🤦‍♀️. The traffic became complete gridlock! It was definitely a nice stay on a budget friendly price!

Breakfast

Pillows were awful, very small, more for decoration, not sleeping. Breakfast good, coffee station great. Everyone very nice and pleasant. I love your across from shopping area.

Pillows!

Bed was very comfortable and breakfast was better than expected. Location was a little tricky due to construction nearby but that is not the fault of the hotel. Just enough parking available for guests. Were not able to use the pool due to blah weather, but it did look well maintained and clean. Would definitely visit again.

A few more parking places would help!