The rooms in the location of the hotel were nice. Loved that they had a valet service. The valet’s were super friendly and great.

Had the same front desk lady for check in and check out and she was not very friendly. She looked like she was on her phone for most of her shift. She wasn’t very personable. She made checking in and checking out and unpleasant experience. She just seemed bothered her for her having to do her job. The shower floors were dirty and stained. Looks like they could use a good washdown. The bedsheets had stains on it as well.

The staff was very friendly and helpful. They gave us the opportunity to secure our bags because we were early for check in and it allowed us time to go sightseeing. Provided information on options around the city. The valet helped us with our bags while leaving and did not expect a tip. We have stayed in hotels (even though we planned to tip) the valet gave the impression that one was expected.

Nothing to dislike

location was fantastic, hotel was clean and staff was pleasant.

The toilet had overflowed and I went down to the front desk and instead of giving me a new room at that time, I was told to go back upstairs and call down to the front desk and then they would send someone up with a new key. I did this and waited in the hallway for about 20min with all of our luggage because at this point toilet water was all over the floor in my room. A very nice man did come up with a new room key but I didn’t think the wait was necessary especially since I had gone down to the front desk myself. We were provided a new room and it the stay was comfortable, I was just put off by being told to go back into a toilet water filled room to make a call to the desk I was already at for a new room.

The facility was very clean and the employees were pleasant.

The toilet in the bathroom was very low and hard to get up. It was lower than even the standard height of a normal toilet. My daughter and I were afraid we might fall trying to get up. I hope this will be corrected before someone might fall. It was room 316.

I liked how it was in downtown Tampa, close to armature Works and different events and fun places. The food trucks in the parking lot was definitely a plus.

I did not like that the Starbucks in the hotel barely had someone working.

Location was excellent for our event at the Straz. Bathroom was very clean. Front desk staff and others were exceptional in their helpfulness.

Fellow travelers in the next room were noisy in the middle of the night, but not consistently so. Also, for the cost of the stay, I believe a light continental breakfast could have been included.

The rooms were spacious with comfortable beds and the location was fantastic! The staff were very pleasant and accommodating.

Though not the hotels fault, apparently everyone in downtown Tampa has equipped their vehicles with glass tail pipes so the sound reverberated around the room. But after 11pm either I was sleeping hard or the traffic greatly decreased.

Lebron with Valet Service is the BEST!!!!! Ask for him by name!! The staff was exceptional, and our stay was great!!!

Maybe a dedicated staff member for lounge service on weekend?

An excellent alround hotel. Location excellent. Parking via Valet is a bit expensive. You should consider there is a car park directly facing the hotel and it looks very safe. Hotel clean and tidy. Breakfast isn't fantastic but lots of great little eateries all around nearby.

Breakfast and parking is poor.

Very. nice an clean, great amenities

Price was on the high side. No convenient parking and parking was expensive.