Food delivery and close to highway in route to Disney.

The sliding door to the bathroom came off the track and I was stuck in the bathroom. Thank goodness I was with my family and they were able to call the front desk. Maintenance guy had to get me out. If I was alone and did not take my phone in the bathroom, I could have been trapped indefinitely. Very scary. If you are traveling alone, take your phone in the bathroom.

The place was clean! I love the fact that the rooms had no carpet and were clean. I love the personal touch with welcoming me with my name on the TV screen :)

I didn’t like that I only stayed for 4 hours in the hotel. I made reservation for two rooms and my son got sick and we had to drive back home sooner than expected. I have an special needs son and he needed medical assistance. Otherwise I would love my stay! I wish we had a wheelchair room too! They didn’t have any available:(

Very modern; clean, spacious room; comfortable bed; nice bathroom; front desk was very helpful.

The HVAC unit below the window is very noisy and I was unable to turn it off. I am always surprised why upscale hotels like this one charges $3.00 for a bottle of water in the room. Offering free drinking water in the room is a very low cost way to show appreciation for the guest who is spending a great deal of money more in comparison to stay there.

Staff was amazing. Breakfast was delicious.

Loved it all.

Excellent location; quiet, near restaurants, very clean. Very welcoming helpful staff. Loved the walk-in shower!

Bare bones decor. Very few amenities for a Hilton. Geared to youthful patrons. The fan in the bathroom made a popping noise which the front desk remedied by telling us to run the fan for the duration. A little pricey for the style ( bare and super modern)

The check-in and check-out process was very smooth. The rooms were clean as well as the common areas. I liked how there were study areas, pool tables, tvs all in the common areas. Reminds me more a school dorm than a place for business people to stay.

I did not partake in the breakfast because I was out for business each morning prior to breakfast beginning. Rooms were clean but I forgot there isn't much storage for clothing. It's hard when you're there for 6 nights and only have a few hangers for your clothes and no drawers.

Large room with a comfortable bed. Modern and clean. Receptionists were very helpful and friendly. There was a pool table and comfortable seating in the lobby area. Breakfast was good. Plenty of free parking. Good location, not far from the highway. We were passing through Macon en route to Nashville.

Nothing

This hotel is in a beautiful, cozy location. Check in was easy, and the woman who checked is in was very friendly. The rooms were clean and the beds are so cozy. I haven’t been disappointed in Tru by Hiltons rooms.

Everything was great, went down for breakfast before checking out and heard some yelling. Turned around looking for the source of the noise and turns out it was 2 ladies working at the front desk. ARGUING. Not sure what it was about, but one was yelling, “You need to get away from me.” Repeatedly. It was a very heated conversation. I think this should’ve been handled in another way, especially not so early in the morning in front of many guests starting their day.I don’t think this is acceptable, it honestly scared me and my family thought it was going to escalate. This was Saturday, September 9th 2023 around 7-7:30AM. Not sure of the names of the 2 ladies. The one was very friendly with guests thankfully, but sadly not to each other.

Let me start by saying this property and staff is amazing! Upon arrival we where greated by a very friendly Rebecca, she was welcoming and everything was clean and simple. After entering our room we discovered a very clean room. Everything we needed was provided. Beds where comfortable enough. In the morning breakfast was served and a lovely lady Ms.Tracy was keeping everything stocked and greeting good morning. The food was good, and my daughter loved the pancake machine. We chose thus hotel for a half way point of a long drive. Thank you for your kindness we will stay again.

Nothing it was great.

The breakfast was good. The staff were friendly. The facility was very clean. I was really impressed with the cleanliness. I liked the board near the elevator that showcased restaurants and other points of interest in the area.

At check in I didn't receive my Hilton honor member gift.