The staff were incredibly polite, helpful, welcoming, and happy. Our travel plans were interrupted and the staff helped us check in so that we wouldn't have our reservation cancelled for nor arriving on our initial day. The beds were VERY comfortable and the type of sofa sleeper was so much more comfortable than a pull out couch/bed. There was plenty of extra bedding in the room for the sofa bed so it was nice not having to call for it. Everyone slept well. The room could be total blackout because of great shades. Very clean!!!! The air-conditioning worked well but would love continuous fan setting. It was quiet despite being in the middle of a large group. Loved the fridge AND microwave in each room. The shower products were nice. There was NO mold or mildew in the shower edges!!!

Breakfast was great, but the set-up is very prohibitive to allowing the guests to eat in a timely fashion when crowded. It was so busy that we didn't even bother trying for breakfast on the second day or we wouldn't arrive to our event on time. The hotel was MUCH further from our destination than what the Booking.com app showed, no matter what route you drove. This was very frustrating and NOT the fault of the hotel.

A standard business chain hotel, with everything as expected, clean comfortable, spacious bathroom, etc. Incredible value for the price (BARGAIN). My room was huge with a sitting area, a desk area and the bedroom, bathroom was great, everything was spotless. Would definitely stay again

The only room for improvement was the free breakfast... it was fine, pretty standard with limited selection. But boring breakfast is much better than no breakfast. This is really not a complaint, better than 90% of the hotel breakfasts out there.

I was greeted by friendly staff who was later happy to assist with providing additional bedding. The room we were given was a king suite and I liked the layout. The beds were very comfortable. You could tell things have been recently renovated and I felt it was tasteful. While the shower was narrow, I appreciated the full size shampoo, conditioner, and body wash. The water pressure and temperature was fantastic. My room was very clean and I greatly appreciated the extra pillows. I wanted to remark specifically on the breakfast provided. They have a woman preparing the breakfast daily and she made omelettes this morning that were delicious. She said that she makes something different everyday, she even cuts the salad fresh. This was so much better than the standard waffle maker most hotels provide you. The pool looked clean, even if it was a little overchlorinated smelling. We did not go in it however. The workout facilities look nice as well. Overall the hotel looked very clean and modern. The staff were super friendly. This stay was wonderful and relaxing.

I didn't have any negative experience. I would happily return!

The breakfast was top-notch.!! The rooms were absolutely beautiful and clean .. The pool was small and felt very secure. The staff went from sour to sweet. Seemed like she wanted to argue with me about my booking Initially, but then ended up taking out garbage from our Pizza for us. So I guess she made up for her nasty attitude. I think she said her name was Cassandra. Overall I was definitely satisfied especially with the property and will definitely be booking again...🅿️🅿️🅿️🤗🤗🤗

The Staffs attitude.

This stay was great value for money, the staff is great and the facilities are plenty. Great pool and gym. The rooms are clean and comfy and the breakfast had many options.

The coffee could be better. Whatever they're being is quite tasteless. Also, there is a problem with the paper cups for the coffee; I think the wax lining in the cups is interacting with the coffee. I'd look into changing the cups.

reception personnel are very helpful and friendly (Latonya and another woman working there for 16 yrs) - location was good for my needs, with restaurants close by - set off road enough to be fairly quiet - several food options at breakfast

I thought renovations would be finished but were not: room and hallway need replacement: I kicked a 1" chunk of grout in bathroom - door key card reader worked only half of time - window not well sealed against cold, and heating unit was old, but did work ok - pool not working, but not big issue - one morning at breakfast: I tried 3 small milk carton containers and all were spoiled and I had sour milk (I told kitchen worker) - I arrived back late in evening and baked cookies were all gone, again not big issue

Updated, lobby beautiful and clean updated rm. And the complimentary breakfast

The warm fresh waffles for breakfast. You guys took away the waffle maker this was one of the things my kids loved the last time we stayed her about 1 or 2 yrs ago

My suite was cleaned and smelled clean. The kids loved the inside pool and the hours! Breakfast was tasty and had a nice variety to choose from. Staff was friendly and helpful!

Its not something that I didn’t like but I wish it was a meat option at breakfast for none pork eaters.

The room was clean, spacious, looking new. When I got there for the check in Ms. Cassandra was very kind! Also, the breakfast was amazing. The spinach quiche and the sandwich were perfect! One of the best breakfast I’ve had in hotels recently.

The staff was very accommodating. Always sharing a smile. And a good word.

Not enough coffee. Did not bring more - only the first day. The rest of The days we had to ask for it