The communication from the moment of booking to our goodbyes was outstanding. The detailed video walk-through, check-in instructions, and information on all the kitchen amenities were incredibly helpful. I loved the convenience of being able to do a self check-in and check-out. In our case, we were greeted by the housekeeper, who made sure we were settled in, but beyond that, it felt like our own home as we came and went throughout our stay while exploring the property. The kitchen, stocked with deli-quality meats, cheese, bread, and endless snacks, sweets, coffee, and drinks, was out of this world! This alone is a compelling reason to stay here. If you choose to stay, you’ll see what I mean—it’s an unbelievable added value included in the booking cost.

Honestly, nothing. Everything was fantastic. If I had to be super nitpicky, the only thing I noticed—which really wasn’t a big deal—was that most of the small battery-powered candles on the shelf across from the whirlpool tub didn’t turn on. My suggestion would be to either remove them, have housekeeping check each one before check-in, or leave a stash of extra batteries on the shelves so guests can change them as needed.

The welcome, the location, the beautiful lounges, kitchen and courtyard, the breakfast and help yourself food were really great. Our bathroom was beautifully designed with a great shower. The location was perfect in gorgeous Lincoln Park. A perfect location for exploring Chicago, yet peaceful and elegant.

The air conditioning unit that turned on and off throughout the night. Turning it off was beyond our control.

Rosa & Edith were attentive to our needs and expectations. The entire staff was friendly, accommodating and engaging. The Villa was at our disposal, and we were able to enjoy the amenities with our daughter and her husband who live nearby.

Next time we book at Villa D' Citta, we will likely request accommodations that include the bath in our room. While we still had a private bath, it was a bit cumbersome to have to leave our room to use it.

Only complaint was a bizarre one: The music in the front parlor was set, by accident, to replay the same song non stop for at least 24 hours. That said, it was Sinatra, and a great song ...

The location is amazing.

The room was small and stuffy. The bathroom was not attached to the room, it was down the hall.

The design of building inside and out is so gorgeous. Everything from the French doors to the decor has a warming relaxing environment.

There isn’t anything I didn’t like about the property.

This place was stunning! The location is great, the building is beautiful, the owners were so kind and the food was delicious. We had zero complaints and will most definitely be back again.

The location was fantastic. Close to several restaurants/bars and located in a great neighborhood overall. Booking.com made a mistake on our initial reservation and we showed up to find a different room than we expected and the room we thought we were getting occupied. When I reached out to the Villa's staff to question the mistake, they were great in handling the situation and ultimately we were allowed to come back for a second night, free of charge, and stay in the Tuscan Suite we initially thought we were getting. Big thanks to Don and Brooke for taking GREAT care of us.

Brooke our greeter was very nice and help with providing us with the information we needed for our stay. She gave us a tour of the kitchen and offers us some food for the refrigerator. Brooke made me some coffee…. I was happy. I stayed in the suite with the jacuzzi tub… It was amazing I soaked in it for an hour with bubbles. of course! I was surprised that the shower has a steamer which was fantastic. It has in-shower body wash, for those who forget to bring soap🤣. The bedroom has a fireplace it was very romantic, which my fiancée and I really enjoyed. The room and property was very clean and well organized. Overall experience was great. Thank you Brooke for the great hospitality!

There is nothing negative to say… It was all positive!

Breakfast was delicious and homemade by Rosa. The entire place was decorated well and had a fancy feel. Two spots in the garage for parking meant our car was safe & protected for the night. Location was PERFECT: close to restaurants, shopping, and entertainment.

Skylight in our room had clear water damage that hadn’t been fixed/painted, which gave the room a neglected look. Door handles on the closet were coming off. “Do Not Disturb” signs were big hanging wooden plaques that made so much noise when opening/closing the door.