Check in was fast and the staff who helped us was friendly and helpful. She was also there when we left and again was just as cheerful. All parts of the hotel were clean and the room was very comfortable. I loved that there were regular sized bottles of shampoo, conditioner and soap in the shower! We would stay again and recommend to others

That we had to leave early enough not to be able to enjoy the breakfast. That's my husband's favorite part. Also, very first world problems, there weren't outlets by the bed. But that is not something that would keep me from returning!

The hotel was great, location was great, staff was great.

I booked 3 rooms but one of the rooms was canceled the day of arrival. I booked pay at the property, but they charged the card beforehand it declined. I would have preferred a phone call instead of an email. It's hard to keep up with your email when you're driving for 8 hours. The person who had the canceled room had to share with another family member due to no other rooms being available to book. That was very inconvenient. Maybe take pool off the website since there isn't one anymore

Clean, welcoming, comfortable, quiet

My only dislike is when I plugged in my charger next to the bed it was good but flipped off the light and the plug ins stop working. Minor detail, just had to move my charger but if you don’t notice it and it was your Alarm and phone near dead you would be upset.

Our room was very clean and comfortable. The breakfast was above what we were expecting with wonderful staff who kept everything warm and full. The hotel was also quiet, which we greatly appreciated, and our king bed was more comfortable than our bed at home!

Our shower never got warm enough for us.

Not notified of construction upgrades until a day before I arrived giving me no time to change hotels. In addition, the maids woke us up talking and laughing early in the morning. And the first two rooms I was given could be opened simply by pushing on the door without a key. You could only lock the rooms from inside the room.

We weren’t able to stay because booking.com only booked us for one room — we needed two rooms for four people. My confirmation from booking.com said we had two rooms, but YOU only reserved one room from the hotel. And there were no rooms closeby. You failed us, won’t be using booking.com again!!!

The room was clean and spacious, staff was friendly and location was perfect for our day trip to Morton arboretum and good restaurants in the evening. We chose VAI’s a short distance from the hotel and were not disappointed. Overall, a very nice stop off in Naperville.

Easy access and centrally located for the Naperville area. Room was quite comfortable for 2 nights. Staff was very accommodating.

Room was not cleaned during my 2 night stay. Just needed coffee items replenished. Also needs USB outlets.

I loved the room amenities, the warmth on the coldest day of the year and the speed/simplicity of check in and checkout. I am glad they use coffee makers and not the garbage producing pods. Finally, I liked that there was fruit at breakfast as well. The General Manager, Pavel, was extremely helpful and polite despite having to work between two hotels. He and his team deserve a lot of praise.

I want these chains to stop using plastic and styrofoam for breakfast, be more eco-friendly. This is not the local management's problem, it's Marriott. Also, the computer in the lobby seems to be for show. The computer is on but does not actually connect to the internet. I actually needed to print something bit it was impossible. The General Manager had to print it for me but at the OTHER hotel.

Excellent staff! Very helpful when we needed help with extending our stay . Our tv did not work and it was fixed immediately. The breakfast was excellent with quality food choices and a lot of variety.