This hotel is top notch! From scheduling to everything in between we had the best experience! We used valet service which was amazing! Luis checked us in and cared for our every request with ease and kindness. Our room was immaculate and had everything we expected and more. The pool was heated (water was warm) and my kids loved it. Breakfast was delicious and they had the most caring staff. I unfortunately didn't get their names. The gentleman (also didnt get his name) who checked us out was amazing and personable. We didn't hear any noise in our room and it was beautiful! I 100% recommend this hotel. The pizza place across the road was also delicious and reasonably priced. Thank you so much for an amazing stay!

The room was very large. We loved that. Beds were comfy. We weren’t able to buy breakfast as we were rushing out early

This is of course a seasonal thing and I’m sure it gets done when it’s possible due to windows being so large, but they were dirty. I could almost not make out the views, but this is understandable due to winter There was no bottled water (except vitamin water to purchase. We could have brought some w us but forgot. Grout in bathroom might need help in a few places. It it was clean

I called and talked to Lindsey. She was awesome let her know my situation of not having water at my residence and needed a room before 4. I went on website it booked me she couldn't find it she made it her priority to dig deeper found my name and a room within minutes. Her personality was TOP of the line. The room was clean and ready. Also once I got settled ALEX made it a priority to text me and ask if I needed anything. This team was awesome and if I ever want to go to a room I will pick her. Loved everything about it. Breakfast was delicious and the choices were awesome. The staff in the dining area was also top notch. I really enjoyed my stay. Thanks so much guys. Please let Lindsey know I recognized her she deserves it.

No issues at all

staff was uniformly excellent

they were doing work on the building a couple floors away, and it was pretty loud for the first hour or two, plus a couple of other times during the weekend. staff worked really hard to coordinate with the construction crew to get them done

Location was great. Staff was nice. Waitress/bartender in restaurant was fantastic.

My only complaint was that my room was too warm. It was 72 degrees when I arrived. I tried to cool the room down, but regardless of whether I selected Cool or Heat, it blew hot air. I ended up turning the system off for my stay and it still only got down to 70. Made it uncomfortable to sleep in.

The room and lobby was super clean and smelled clean. I liked getting a text from the front desk asking if everything was satisfactory instead of having to call. The value can't be beat. We've stayed in more expensive rooms that weren't as nice and clean.

There was some noise on the streets (loud trucks and people yelling) but that's the city.

The staff was friendly from the minute we walked in the door, until the moment we checked out and left. The room was clean and awesomely appointed, looking like we were the first guests to ever stay in the room. The shower was great, hot water immediately available with great pressure.

The elevator’s could have been functionally faster and vacuumed more often, this was a small concern that wouldn’t effect a return to this hotel.

Very close to where I needed to be. Very clean. I liked the soaps and lotions in the bathroom and how they are in a pump. I had no problem hooking up my laptop to the wifi. It was pretty quite around my room and peaceful.

I couldnt seem to get the temp in the room to a comfortable level

Room was very clean and comfortable. The bar was fun and the staff were very kind. The location was super close to the Indiana Fever areana, which was nice and close to all other attractions.

The breakfast was just ok....the bacon was awful

Quite a few of the original finishes were preserved in the hotel (full panel marble walls, brass elevator doors...)

The pool was a bit chilly, there was a hot tub advertised but it has been removed.