Checked in late at night for a flight in the morning. We only needed a comfy bed, a clean hotel, and a complimentary breakfast and free airport shuttle... all for a good price... and Microtel met all four of those needs. The two staff, Oscar at night, and a woman in mid-morning (on 6/20), were pleasant, courteous, and made us feel welcome. The decaf coffee in the lobby at night tasted really good to us, and regular coffee at breakfast time did as well. Our complementary breakfast included bananas, strawberry yogurt, peach yogurt, various bagles, bread, cream cheese, hot pancakes, syrup, Quaker Hot Oatmeal packs, Biscuits & Gravy, Nature Valley Nut Bars, packaged Muffins, milk, and juice.

Joe, one of the managers is very kind and went an extra mile to help us around challenges we had in a very patient manner!

The room is spacious, clean and very comfortable. We've stayed here before, and it has always been good. The staff in the past have been really nice. This trip had a huge hiccup but Joe at the front desk was very sympathetic, and we so appreciated it. We were reserved for 3 days but we had to leave after only one night due to getting back to Florida to prepare for Milton. Joe cancelled the 2 extra days and only charged us for one with no penalties. Great customer service!!!

The complimentary breakfast is pretty darn weak, but then again, it is complimentary.

Room was clean, comfortable and beds were super great to sleep on. Ample parking spots around the hotel, close to the city and nearby Airport. We liked the fresh coffee available 24/7 downstairs. Shower was good and hot! Had a cosy stay and staff were polite during check in and check out.

It's a hotel that has seen better days - The design and layout of the building, dim-lighting, dated furniture and moderately jerky elevator are certainly getting old and showing their age in 2025.

overall room was quiet. i think we were next to housekeeping storage room, and occasionally could hear some noises in there but it was not too excessive nor loud. at night for a brief while , a bit of noise and people talkin in hallways but also not excessive nor horrible, maybe this is part of observations in general. overall , it went smooth, was convenient, and your place is so awesomely clean , definitely exceptional, and would definitely return for a night, if in the area again.

cant think of much that could truly be better. not really have any serious complaints nor concerns. felt safe, comfortable, and enjoyed our time in indianapolis, with the helps of staying at microtel!

Easy to find; easy check-in; good recommendation for dinner at the Mexican restaurant next door, where the food was good and the value excellent; unconventional but effective room layout meant we had a sofa, coffee table, and dining table and two chairs in our room; perfect cleanliness in room, including bathroom; quiet room, despite being close to airport; comfortable bed; convenient free parking.

We didn't bother with the essentially all-carbohydrate breakfast. Despite considering ourselves completely safe walking both before and after dark, our walking options were restricted by the scarcity of sidewalks in that part of Indianapolis. Hallway carpets needed replacement.

Staff is very nice and friendly. Visited during the nba playoffs and indy 500 weekend. Hotel is very clean. Had a big two bed room, beds were soft and comfortable. Tv had lots of channels, the wifi was really fast. Hotel looks like it was just updated. Not a spec of dirt anywhere in the room. The breakfast is normal american fare but kept warm and everything tasted fresh. 😋 even has a complementary shuttle service to the airport. Located right off of a central highway so ease of access is high. There's a Mexican restaurant right next door that is rated pretty high and a sams club in the same parking lot.

The room was very nice and clean, with pleasant colors and lighting. The special feature is that you can sit right next to the big window in the morning and drink your coffee. Highly recommended.I love it! I will definitely book the same hotel next time.

There's only one thing I didn't like: the shower head in the bathroom should be higher. I'm not very tall, but I think it should be moved and reinstalled at a higher level. I'm not sure if this issue was only in my bathroom or in all of them.

I think breakfast should have some more variety in terms keeping in mind for people who could be vegan or Asian community. It's crowd from all over world who visit so that needs to be slightly upgraded atleast some veg sandwich option or toast bread with butter option can be kept. That's something which can be had by people around world. Just little to add to.

Room service, space , sunlight , peace

Very good value. Room was very clean and arranged. A mid-range hotel that was better than most. Staff very professional and friendly. Friendly airport shuttle driver. Have paid a lot more for airport hotels that weren't as nice. Included breakfast was simple but very adequate. Will stay again on my way home with an early flight in 3 days.

Nothing comes to mind. Not a high end hotel, but very comfortable and good value