The staff were mostly friendly. There was only one staff that seemed to have a poor attitude and was short with customers. The rest of the staff were amazing. The property was well put together, as far as decor and environment. The luxury of having a store, restaurant, and hospital seemed convenient.

They obviously aren’t cleaning fully during cleanings or cleaning everything in the rooms. I found heavy dust, trash, etc in the cabinet where the refrigerator was. Things should always be wiped down to reduce cross contamination of clientele. The area seemed to attract questionable random people outside the facilities. As a soccer team, we didn’t feel safe travelling outside due to this fact.

We had a wonderful time. Service was great from beginning to end. Breakfast was great, multiple choices, and most of all HOT coffee. It was a great surprise to have the kickback dinner available at no extra cost. We really enjoyed the staff throughout our whole stay. Everyone was very polite with smiling faces. We felt welcome at all times. The hotel itself was clean and everything was in good working condition. We say HURRAY with a big THANK YOU to Baton Rouge Drury Inn & Suites!!!!

We’ve stayed in hotels for a week, a different place each night. This room was by far the cleanest. Beds were made correctly, tight and square corners. Floor had been swept and dirt removed from edges. Very impressive. Supper was very good and dining, buffet area neat and tidy even though they had a bunch of crew workers that came in at the same time. The employees were all trying hard to do a good job. Thank you!!!

Could have used more lighting in parking area.

Breakfast was standard hotel breakfast stuff, but it's free, so that's a nice bonus. Happy Hour is also a nice bonus, but the line for drinks was a bit much. You should train TWO people to make drinks.

Nothing to do with the hotel, but the clientele Sunday morning had a "feeding frenzy" mentality like poor, hungry people worried about not getting enough of that free food. Drury is usually upscale enough for this not to be an issue.

Bed was not as comfortable as we would have liked, especially my wife. Can't give you specifics, other than mine was not very firm on the edge. My life likes a softer mattress, but she didn't care for hers, either. But that's just personal preferences, can't please everyone. That's the only reason I rated the stay an "8" insteed of a nine or ten. I like Drury more than she does, although she admitted that most everything was fine. Clean, good breakfast, etc. I would definitely stay there again. Location was perfect for our business in town this time.

Kind and responsive staff, tasty breakfast and cocktail dinner, sparkling clean rooms, and well-kept grounds. I loved my stay at Drury, but holiday traffic might keep me away in the future.

Unfortunately, the hot tub stayed green and foamy because there were too many holiday guests for the chemistry to keep up. The biggest downside was daytime traffic in the area. It's nigh impossible to dive for the left turn toward Drury Inn after exiting southbound Essen from I-10E, and to took over 20 minutes to reach Drury Inn from the mall because I-10 Traffic left northbound Essen at a standstill... Green lights but no room to move forward.

Property was clean, bed and pillow insanely comfy, staff were all very cheerful and polite, included not only breakfast but also evening snacks and three delicious alcoholic drinks per adult. Would definitely return.

I didn't personally care much for the food from the afternoon snack, but others in my family did and it was free so not a deal breaker for me and I love and appreciate that they even offer that at all. To be fair I only tried one thing and wasn't very hungry so maybe it was just me anyways.

The staff upon arrival was very helpful, polite, and inviting (young lady with curly Afro blondish top) clean facilities such as pool, dining area, room, etc., comfortable bed, necessary toiletries available, spacious, and everything worked well!

I enjoyed everything but I did miss my opportunity to use my drink card. That was my fault. The time was given to me, I simply lost track of time enjoying the spa. Extended hours would be nice though but not necessary to make anything better.

I liked that they served both dinner and breakfast so we didn't have to leave the hotel. The room was clean and a good size. The staff was friendly.

There wasn't hot water at the sink. The hot water valve underneath the sink was bent and unusable. The sink also drained very slowly. One of two elevators was out of service. We had booked a room with 2 queen beds, we arrived at 5:30 PM and were told that we would have to wait for a room to be cleaned. We were offered a room with 1 king bed with no wait time however.

Nice place! Good food and staff!

The only thing we didn’t like was the homeless people that hang around the gas station in front of the hotel. They would hang around the motel and it wasn’t a good feeling with all the kids that stayed there!