The breakfasts were unbelievable. The staff could not be more helpful or inviting. I had such a wonderful wonderful trip. Loved the pool. The bed was so comfortable and the room was huge.Coming back to Louisiana after 37 years for a reunion, I truly stayed at the right place.

The only 2 negatives were the location and no microwave in rooms. It was hard to get anywhere on foot without a vehicle. It is a very busy and dangerous road even though there is a mall across the street- with no crosswalk -and so many restaurants on Bluebonnet Blvd. can not be walked to. I also wish there was a microwave in the huge room, even though one was provided in main lobby.

I loved everything about the hotel. Staff was very welcoming upon arrival and professional. They made sure our stay was exceptional. Breakfast was also great. Close to shopping and eating places. Rooms look just like the pictures. Que the reception is wonderful. Her personality and professionalism is amazing. I did another reservation to stay another night, and she had me taken care of before I got downstairs. She had my keys already done. She's amazing.

There's nothing I can say I didn't like

Location to LSU was great. Mall and restaurants were very close. We had a pleasant time when we checked in. The young lady was very informative. She gave added information without being asked. She was excellent, but I did not get her name

We were placed in a room that had a smell and was told there were no available rooms, so we had a rough night sleeping. They moved us to another room the next morning, which was perfect. We were told the first room was a pet room. My wife was saying all night that the room smells like dog piss. I would recommend that the pet room be on the end of the floor. Who wants to hear barking dogs when they are walking down the hallway. Bathroom was very small

The room was spacious and clean. Nice breakfast.

The smell in the lobby and common areas was terrible. It was constant. I believe it is a very strong air freshener or cleaning product. My daughter’s eyes watered. I just found it unpleasant. Overheard another group of guests checking in that also commented on the chemical type odor.

Amazing, friendly staff- They were available when needed. Had a smile and greeted guests. Super clean rooms even though there was a wait at check in. The best breakfast that I have ever had at any hotel. Keep it up!

Only two things. The guests should be given an option to pay cash at hotel instead of having to put credit/debit cards on hold the entire stay. Other than that, no complaints. Also, other guests were not able to enjoy the pool area due to other guests allowing their children to dive in the pool when the rules were clearly posted not to. Rules should be more enforced to avoid serious injury. Other than that, no other complaints.

Staff was extremely helpful and cheerful Especially Sarah at the front desk The property was very clean and fresh smelling We really enjoyed the pool area Close to the Mall

I choose this property because breakfast was included I was told IN WRITING upon arrival that breakfast was available Saturday Sunday and holidays until 10am On Memorial Day breakfast closed at 9am so my family missed it

I ask for handicap room it was on 5th floor down long hall. How do you expect someone to walk that far? We were there to have knee surgery and it was a disaster having to get her on an elevator and down the long hall. I had to call 911 to get her out of the room one night. She is 20 years old so do not think she is old. She could not make it down the long hall. We were told we would be in the first floor.

Room was nice and spacious. Very clean and attractive. We loved the location, it was close to shopping and restaurants. We would stay there again. Nice price too!

I prefer bathtubs. So many hotels just have showers. That is pretty much my only thing I would have changed. This was a very comfortable suite otherwise.

It was nice and clean. The hallways did not have dust or dirt along the hallway. The elevator was slow but it was due to one was out of order. The staff was nice even offered pool towels when we inquired about the pool. The bed was a little hard but not uncomfortable.

The bed was a little hard but not uncomfortable

My family enjoyed the breakfast options. And the hotel accommodations are perfect for traveling families (2 double beds and sofa bed)

The toilet seat was broken in the first room. And the seat was loose in the room they switched us to.