I've stayed at this property in the past. For the most part, it's always a great stay. This time kind of missed the mark. As always, great Staff. Hotel LOBBY was clean. The room and bathroom were clean. However, the floors need to be mopped. I'm sure they vacuum, but a good mopping would make a big difference. Water was hot in shower and heat was adequate in room. There was no musty smell as we entered. Price was reasonable. Hotel was quiet, and no kids running around or doors being slammed. Overall, good stay.

Floors in room were not clean. Also, the bed was uncomfortable. Mattress sagged a bit.

I’m not a germophob, but I do have a documented phobia of invasive bugs, so I need cleanliness 24/7. I don’t stay in hotels unless it’s absolutely necessary. And I must say, this was one of the best experiences I had in a very long time at a hotel. Super clean. Even when I wiped down the wooden floors upon arriving, I picked up very little dirt. I actually slept peacefully in a hotel, so thank you! Also, the lady that checked me in was very nice.

The inside of my comforter had, what looked like a make-up stain. No biggie; I didn’t need it. The young lady that checked me out wasn’t very friendly. She didn’t even look at me.

The location was great! We were by everything that we needed, from the stores to the restaurants. We stayed in the presidential suite, which was a decent size. The room has 2 full bathrooms, a living room area, and a separate bedroom. Anytime I saw staff, they would greet me with a smile, which I definitely liked because nowadays people are rude and mean.

I didn't like that the living room bathroom had an odor every time you flushed the toilet or ran the water, so we didn't use that one anymore and just used the bedroom bathroom

The elevators move quickly. The exercise facility is excellent. The staff was friendly and engaging. They were smiling and gave the appearance that they were happy. IHG properties usually have Bibles in the rooms and this one didn't. That is a huge plus for my business and others like ours. Management should check on this. Some of Holiday Inn's competition have Bibles in a drawer in every room. If someone doesn't want to read it they can ignore it and leave it in the drawer. Free wifi is not secure and that is a negative. Logging on was a bit of a chore.

Wi-Fi needs to be secure or its useless to businesspeople, lawyers, or anyone needing confidentiality. No Bibles, bummer.

The location was perfect for what I was there for. The atmosphere was warm and very friendly. the breakfast bar was very nice as well. Everything was nice and warm and fresh, there was a good selection to choose from. when I'm back in town that's is where I'm going to stay at for sure.

I was only staying a short time so it would not be fair to the establishment to write my dislikes when my experience there was very warm and homely. The staff was very friendly and answered all my questions for me.

The hotel was spotless and had everything you could need (restaurant, gym, pool, complementary coffee in the room and lobby.). The room was big and very clean. The beds and pillows weee very comfortable. I would definitely stay there again.

Nothing

It was very clean and was quiet and nice pool and fitness center.

I was double charged for my room and still never got a refund on it and breakfast was expensive and was not that great.

Stayed here to attend a graduation at LSU. Location is great, close to shopping, restaurants, drug stores, etc. Room was clean, bed was somewhat comfortable. Guys at front desk were friendly and check in was a breeze. I received complimentary tickets for a cocktail next door. It was my intent to use them, but I didn't have time. I got in late and totally felt safe walking from my vehicle to the hotel. I'm pretty sure an off-duty police officer was on duty. I saw a car backed in running with spotlights on the car (pretty certain it was law enforcement. If in the area and need accommodations, I would definitly stay again.

everything was clean everyone of the staff members desk attendant, maintenance, and housekeeping we all very courteous they help with any and everything that was asked of them and more!!

The only thing I didn’t like about my stay was the included breakfast was included because of renovations but was not advertised when the room was booked online I feel that if something says it’s included I should get what is rightfully mines and breakfast was Not accommodated

Convenient location and all amenities available. Was a last minute booking for emergency reasons so not much time to do the due diligence, nevertheless not disappointed

Breakfast could have an upgrade with regards to quality, especially the hot options