Staff were helpful and friendly. Location was great for staying an evening, and leaving early to the airport. Was ideal for this. Hotel recommended a nice restaurant close by and we had a lovely dinner for our last night. Room was very comfortable, and really appreciated the prompt free shuttle super early in the morning. It only took 5 minutes or so by shuttle to get to the airport. Handy having restaurants, and a Target nearby for last minute pickups.

Was unfortunate that we couldn´t order a carry out breakfast for our early departure (breakfast was included in our cost) but the desk assistant quickly picked up a couple of apples and yoghurts for us. This was appreciated.

The breakfast was great and the view was fine there wasn’t much to look at though and a special thanks to the Ms. Trinity on the evening shift I ran into a situation but she went above and beyond to help me fix it with no hesitation. I really appreciate her because we came for my birthday weekend so that was a great gift to me. Trinity keep doing amazing customer service and she kept a smile on her face unlike the morning to evening clerk with the red hair she wasn’t so friendly and never made eye contact she act as if someone was bothering her when that her job to help and greet the guest. Nevertheless she want stop me from staying there again maybe she’ll have a better attitude or be gone or I’ll just make sure we address any issues while Trinity or her release person leave.

The front desk clerk worker that worked from the morning til Trinity came in she was slightly rude and never made eye contact as if she didn’t want to be bothered or something smdh that’s her job so that’s why I didn’t understand but some people are just stupid and rude like that but I didn’t care.

Breakfast was good and had variety. Traveling without my husband; and with my sister inlaw - we felt safe at this hotel. Employees are helpful and nice, as are the shuttle bus drivers. All went well with our my or out 2 overnight stays. Will stay again at this location.

Nothing not to like or write about. a good location, clean, very good bedding/comfortable, price and felt safe at this location traveling as a female without husband, less than 2 miles from New Orleans Airport. OK would have to pay more for a hotel with a restaurant.

Love the location and conveniences to main BLVD's, interstate highway, shopping, dining and entertainment. The entire property is well maintained and clean. The staff is friendly, courteous and knowledgeable. The breakfast is one of the best I've encountered. Great place to stay for local shopping, getting to the airport or a trip into New Orleans for business or entertainment without the inconvenience of staying at a downtown, very expensive motel.

The small shop in the lobby is very lacking in snacks, drinks, toiletry items travelers may have forgotten. In short, this area needs a whole lot of attention.

I had an amazing stay at this hotel! Everything was perfect – the cleanliness was outstanding, the staff was super friendly and professional, and the entire experience exceeded my expectations. I highly recommend this place to anyone looking for a comfortable and well-managed hotel. Definitely one of the best stays I’ve ever had!

Clean, safe, comfortable bed & furnishings, close to restaurants & shopping. Very accommodating staff. Although listing noted luggage storage, there really was none. They did hold our luggage in a meeting room, for which we were grateful. (The facet that only one door locked & the other was a barn-style door that opened to the lobby lounge had us putting “our faith in humanity” for the day. We returned to all luggage still in its place & underinsured. )

Extremely bright parking lot security lights shining in window all night! HAD to use complete blackout shade (all the way down) to sleep. Air conditioning didn’t regulate- it either blasted until it was too cold or didn’t turn on.

I normally don't pay so much for a hotel room but I had no choice in this case since I needed to be near the airport for a flight out the next day. The hotel is excellent! Beautiful room, nice size, great bathroom, and a wonderful substantial breakfast! A special shout out to Trinity at the reception desk. She was very helpful and informative.

Nothing

The breakfast more than adequate. Fresh, flavorful, looked and tasted fresh and excellent. The eating area was clean and well attended, the attendants were friendly and engaging. On a scale of 1 to 10, I give this topic a 9.5. The check in was fast and the desk clerk was efficient and thorough. The motel and rooms in general were well maintained and clean. The location is very convenient to Interstate 10 and other main thoroughfares in Kenner and Metairie.

While taking a shower the floor in front of the sink became very wet. I found myself standing barefoot in a layer of water while shaving. Other than this, I really can't complain about much else. Moving to the area where your chips, cookies, drinks, etc are stocked for purchase.....this area was very inadequate with very few choices for snacks, drinks, etc., in short, this area needs a lot of help as it is poorly attended.

In town for a reunion. The location was perfect and central to all of our activities. The staff was friendly and helpful and the breakfast area was perfect.

The room was very damp and smelled a little musty, but otherwise fine. We really only slept there, so it was manageable.

Our room was in a convenient location on the ground floor and parking was nice and close to the hotel front door.

The carpet on one side of the bed was damp and also felt like it was sandy. The coffee maker was in an inconvenient location on the shelf. Need switch the microwave and the coffeemaker to make it easier to poor water into the machine.