The room and staff were great! The views were amazing from the little balcony. The resort was beautiful. The kitchen had everything we needed to cook and serve with. We loved the game room but wish the pool table was close to it. Overall we had a great time and would stay here again.

One of the elevators was out of order, leaving just one working. On checkout day, Sunday, at the same time people were checking out, the cleaning staff was also using the elevator to transport cleaning carts and laundry bins. This caused waits up to 30 minutes for customers using the luggage carts.

I love the location of the property. My room has the most magnificent view. I was directly in front of the pool with a great view of the bay. Also, the bridge to Fagers is a short walk and so convenient.

After staying here previously, I was a little taken aback to have to pay for parking this year. Also, having just one working elevator was a bit inconvenient. As a side note, there should also be an age limit for the hot tub. It's a bit hard to relax with a 6-year old to you singing loudly.

The location is excellent!! Right on the bay and a block from the ocean. Next to all the essential shops and restaurants. The room was large and very comfortable with a bay view. A full kitchenette was available and the bathroom was spacious. The pool was clean and well maintained. Parking was great too!

The gym had great equipment but was very hot (located in the tower). The room could have been cleaned a little better. These are minor issues. The hotel was an excellent stay at a great value!

I love the room with the view! Sunrise and sunset were spectacular! The bed and pillows were AMAZING!!! I haven't slept that well in a long time. I literally Did Not want to go home. My son had the suite. I wish I could have afforded it .. his suite was incredible. Personally I think we should have switched rooms. Way too much space for one person. Lol... But he was picking up what I was trying to put down. 😂

What I didn't like was... I had to leave. 😢 I REALLY wish I could have stayed much much longer

The pool was a perfect size, the hot tub was very large too. The rooms are extra large, the ice was always flowing. The kitchen was well appointed, had everything you would need to make a meal and more. The rooms are nearly sound-proof, we didn't hear much of any neighbors and we did have neighbors. Doors close quietly in the hallway. The parking was plentiful.

Everything in the hotel is showing signs of aging, just a little rough around the edges. It is in need of updating. Some areas in our room were not cleaned at all such as the nightstand-it was very dirty with cup rings and just general markings from the previous occupant.

We stayed on the 5th floor in room 518... The view from our room was incredible... We slept with our doors open and were rejuvenated by the breeze coming off of the water! We will definitely stay here again!!! Nice location and quaint lobby with friendly front desk staff!

The rooms could benefit from a little remodeling. The television (with DVD player) was a little outdated and we could never figure out how to use the coffee maker (fortunately we were able to get a fresh brewed cup from the lobby). Overall, the likes definitely outweighed the dislikes, so I highly recommend.

We were in room 406 and we loved it. This was our 2nd time and I can honestly say we forgot how horrible the bed was. Our backs hurt awfully. ... I pray, this will help you correct this problem, thank you! \

We were in room 406 and we loved it. This was our 2nd time and I can honestly say we forgot how horrible the bed was. Our backs hurt really bad. Also, we didn't use the pool or hot tub they both needed some cosmetic work,I pray, this will help you correct this problem, thank you!

Overall pleased with our stay at this hotel. We stayed in room#406, which was great and was very clean. Bed was comfortable. Sofa bed was okay for maybe small kids, or teens, my teenage son had no complaints. Staff was great!! Also liked that Fagers island was right behind hotel within walking distance. Food and music there was great.

The hotel was nice, but needs to be updated. Hallway leading to rooms smelled like old carpet that needs a good shampooing or even replaced. Wish balcony in room was larger, but served its purpose.

the atmosphere was great the service and staff was great and amenities also were ok.

hair all over the sheets in room , the spa was closed .

Very clean and very beautiful view, we hope and plan to return each year for our anniversary/ valentines vacation. We only needed to bring clothing and food to cook. I love the whole room set up. The hottub was amazing and so relaxing and we could watch a movie while we relaxed.