Excellent staff and location. Appreciated Dove soap in bathrooms with hairdryers that had a night light inside .Staff was constantly cleaning.

Sink did not drain well, door , door stuck and had had numerous repairs, pool bathroom was not working, hotel needs updating. Inventory needed in rooms. I had 1 fork!

Staff was friendly, helpful and courteous. Pool and game room were great for the kids. The room was a good size for 2 adults and 4 children. The patio is small but I liked having one. There was a partial view of the ocean and being on a side street it wasn’t noisy. The patio lights at night are as bright as the sun so the room darkening curtains were helpful and appreciated. Full size fridge was a nice surprise. Visually the room seemed clean. Short walk to the beach. Location was good and we were close to stores and places to eat.

Sofa bed had trash inside of it and was not comfortable. The kitchenette cupboard was full of dirty towels upon check in.

We keep coming back to Bonita Beach because of all the positives we see! I love that it is only 100 steps from the beach, on the beach side of the highway. I also am thankful for the microwave, full size fridge, a real kitchen sink, and dishes provided to feed our family healthy and affordably. Our kids kids love the location, love hanging out on the front porch to watch all the cars go by in the evenings, and love the large indoor pool and adjoining sun deck. Our rooms have always been clean and well supplied, and any need remedied quickly. Did I mention the prices are actually reasonable?! To top it off, there's always a friendly helpful face nearby when we need something or have a question. We'll be back!

Great location, good value, don't get excited about the "beach/water" view. One minute to the beach, no streets to cross. Room had very good A/C control. Across the street from good Ropewalk eatery and sports bar. Nice parking lot.

WiFi supposedly broken, seemed like the excuses had been around for sometime. ("Was out last week after the storm but was fixed," out again no reason) Was out for our entire visit and seemed nobody was in a rush to fix it since it's the end of season. Confirm it's fixed before you book for fall/winter. Front desk still handing out password that won't do you any good.

I stay at the hotel annually. Next year, I will stay at Crystal Hotel. I want to walk the boardwalk. I have stayed there once before.

I didn't like the floor ..Too much noise, and smell of cigarettes. I have called for a different floor and they refused. And there were empty rooms So I won't be staying here no more.

Have been coming to Bonita Beach for years - needs a refresh (interior and exterior paint, carpet, furnishings, ice makers working). Good value (specials). Staff - exceptional, friendly. Parking - little tight. Interesting that hot and cold water reversed on some faucets - kids could burn themselves. Good beach access. A/C worked well. Good experience.

See comments in “what did you like?” - reflects everything.

I’ve been to this location a few times, when we come (my 3 kids and myself) we love the indoor pool, especially on the rainy days when you don’t wanna go outside. The rooms are big and we aren’t on top of each other. Everything was very clean. The staff were very nice and understanding. Love the balcony off the room as well, it’s nice to step out and hear the ocean feet away!

The room walls are very thin! The only thing I disliked was my neighbors who were very rude. But the staff were very quick to take care of the situation

This was one of the best hotels I’ve stayed at. Everything was clean, the staff was so kind and caring. The price is so reasonable for being peak summer time and the hotel gives you a more expensive feel with the indoor pool and terrace attached, game room, balcony in every room, upgraded bathrooms. We are more than happy with our stay and will be back!

Close to the beach, food and activities Pool was amazing, had a game room and having an ATM in the lobby was nice

The pull out couch wasn't comfortable at all. The 2 queen beds were fine. Could have used more lights. Some of the electrical outlets were worn out and needed to be replaced because things wouldn't stay plugged in.

The rooms were decent, the staff was amazing and helpful. When we needed towels and blankets for the pull out they quickly brought them to us.

The pull out sofa bed was dirty, very flimsy, and there were no linens in the room it. Our balcony sliding door was very hard to open and shut I think the track needs replaced on it.