Great location, friendly staff, rooms were spacious and clean. Parking was good as well.

Not enough scrutiny of the outdoor pool area. Group of ~40 teenagers on the boardwalk noticed the pool and walked right in, being disruptive, disrespectful, and scaring away paying hotel customers for 20-30 mins before anything was done.

Everything was convenient and satisfying.

Nothing

The location on the boardwalk was great. Our oceanfront room had a beautiful view with a nice balcony. Large tv. They had a nice free breakfast with great waffles (they should add hash browns). The room was clean. The bed was pretty comfortable. There was also a couch and a table and chairs. The mini fridge kept things nice and cold. Good water pressure in the smallish shower. The front desk staff, breakfast staff and housekeeping staff were all very nice. Very good ice, if you're into good ice. Didn't use the indoor pool, but it looked clean and water felt warm. We were there over Thanksgiving weekend. Would love to return in summer, but prices are quite high. We would recommend this place and would stay here again. The pros definitely outweigh the few cons.

Though the room was clean, the hallway outside stunk, like a combo of old cigarette smoke and not sure what else. The bed was comfy, but the pillows were awful. Even the firm ones were like mush. Only one elevator. We were there in winter so it wasn't too bad, but my guess is that in summer it might be a very long wait. Would love to return in the summer, but the prices look exorbitant (much like all of OC in summer).

We loved the indoor pool! The indoor pool was heated and was nice when the weather wasn't so great for walking on the beach. My daughters were in the pool at least twice a day. It was seconds from the board walk, which made it nice with kids. The breakfast was a nice touch since everythingis expensive food wise at the beach. The manager at the hotel was nice enough to help bring my breakfast it to my room since my hands were full holding my daughter. The room was nice and clean and always had clean towels, and so did the pool area. There was complimentary coffee in the room, two small packages. The bathroom had some shampoo and conditioner, not much shampoo, but we brought our own anyway. Definitely recommend 👌

The beds are not very comfortable, but that could just be preference. The mattress we have at home is very soft. This mattress was firm.

We normally never stay close to the boards,this trip we decided too. The location was perfect a short walk to jolly Roger's on the pier. I loved that I could use the parking lot before check in and was able to change our clothes and head to the beach until our room was ready.we opted on receiving a call once our room was ready,and 2.5 hours before check in it was ready by this point we been on the beach for 4 hours so we packed up and went to check in. We are already planning another trip, staff was amazing through our stay and breakfast was great one last thing I had to spend money on.

My child didn't like the eggs lol... The bed was comfortable the pillows not so much even with 2 pillows felt like sleeping with one.

I liked that it was ocean front and that it was located on 5th Street, so, it's very close to shops and food. I also liked the fact that they have 2 swimming pools. One indoor pool and one outdoor pool. I also liked that at check-in the front desk person already had everything ready. We had a first floor pool view room, and they were nice enough to move us to a higher floor so we could see the ocean.

I didn't like that the pillows were uncomfortable. They are too fluffy and therefore hard to get to sleep. Other than that, I really like the hotel. The breakfast was ok, except for the sausage links being very greasy. And I don't know why they won't extend the check out time.

Location is fabulous. Room was spacious and comfortable. Balcony was nice to sit and relax. Room had shampoo and conditioner dispensers in shower in case you forget to pack them and a lotion dispenser as well in bathroom. Very good water pressure in shower and water gets hot fast and stays hot. Hotel is in a more quiet boardwalk area and amusements games restaurants are a short walk away.

Did not have a do not disturb sign for door. Breakfast is super busy the whole time hard to get a seat and access to items.

Location was as we expected, room was clean and comfortable. It took us awhile to get the new heat system adjusted. The Bay view was the Best and parking is free. The breakfast and 24/7 coffee put icing on the cake. It appears to recently been upgraded new shower and bath. Only negative is they need to upgrade connectivity to accommodate modern devices. Overall I give them a rating of 9. We will stay again!!

Modern connection for smart watches and phone charging would be a plus and the old elevator is slow as molasses 😊

The property was very clean, the staff went above and beyond to make sure everything was kept, stocked and ran smooth. Coffee and juice was always available in lobby aswell as fresh fruit and ice water. Breakfast was amazing; always stocked and prepared fresh, staff was always so kind. We are a large family of 9 so we booked one ocean view (building on boardwalk) and one street view (building in back of lot) street view building holds the pool which always had fresh towels and a very comfortable temperature pool, the showers/private changing rooms were very nice and even made going back to main building after a swim very convenient.Location on the boardwalk was amazing and perfect spot so nothing was to far away; whether It be going to inlet or visiting something further down on 20th. Will definitely be returning with my family next year for our yearly Easter trip.

This hotel was very clean and the beds were comfortable. The staff was amazing! Everyone was very nice and attentive. We had a problem with the sliding glass doors and called the front desk. She explained what we needed to do and we hung up. Within 5 minutes she called back to see if we figured it out. We hadn't so she sent someone up and he was there within 5 minutes. They were on the ball! We had a hot breakfast - eggs, sausage, waffles with fruits, yogurt, juices. The pool area was clean and safe. The whole hotel was clean, even the parking lot.