I've wanted, for 10 years, to stay at the Rail Haven (for nostalgic purposes) and when I finally did, the nostalgia was everything I thought it would be but the staff was amazing. Their sincere friendliness and willingness to serve even in ways above and beyond was impressive and endearing. My dog and I were treated like family. I will most definitely go back for THAT reason, even though I'm the biggest Elvis fan in human history! Also, the breakfast was surprisingly over the top... like, seriously... that's not a "continental breakfast" on any continent I've ever been on. Truly a delightful and relaxing stay that I'm so glad I experienced.

Leaving

Great vintage hotel on route 66! Very clean, very nice! I had something come up the day we were traveling down and I let them know that I would be very late arrival and to please make sure and not give out my room I would definitely be arriving. They communicated back and the night clerk was expecting me. That does not happen often, clearly great management and staff here!

Not a thing! Loved the whole experience!

We stayed in the Wikd Bill Hickock room. It was well appointed. We loved the large copper soaker tub. Very comfy. Hot water was hot and plenty of it. This is a very nicely remodled Nostalgic trip back to the 1950's. Staff was awesome. Location is 5 minutes of I44. Recommend as an Ozark adventure stop.

Our air conditioner did not cool very well. It wasn't hot in the room or unbearable, but the AC just didn't blow cold air. Cool, but not cold.

Breakfast was good,but not much room to move around with other guests getting breakfast at the same time,too. Great location to downtown and our other used locations. Pet friendly a big bonus! Nice hotel,great location,and met our needs. Comfy beds,and enough space for our belongings+ pet kennel. Friendly staff.

Wish the pool was open earliertimes,and close later. Didn't get to use the pool due to we were out doing stuff with family near by,and was too late to swim when got back at hotel..little after 10pm close time:( Housekeeping came 2nd day,while we were out,and didn't leave us any clean washcloths. Hate the construction all around,but that's going on everywhere in Springfield,MO. The toilet made noises off/on that was kinda loud. Need more room coffee ect.

We really liked this place. It was cool and very clean. We stayed in #410 and it had a great jacuzzi tub. Sometimes they can be a little janky or gross in motels but this one was clean and functioned properly. The room altogether was just nice and well taken care of, cool lamps, nice curtains, awesome tile in the bathroom and other little touches. It felt very comfortable. The bed was comfortable with nice but weirdly square pillows and there was a full size recliner in the room. This room is at the back and it was very quite, not that there was really that much traffic anyway, even being a Friday night on Labor Day weekend. The neighborhood was not sketchy, parking was right outside and the staff was very friendly. If we ever need to stay in Springfield again we will be back.

All of the furniture is a little too big for the room, but it didn't feel like a problem except that there were no other chairs in the room except for the one recliner and no desk or table. I don't think they would fit. There was a nice little front porch area but it would have been better if there had been two chairs outside the door and a small table instead of just one chair.

The Route 66 history was what initially drew me to the property. We arrived two hours before check-in time and instead of sending us packing to while away a couple hours, Front Desk member Ashlynn allowed us to change in to our swimsuits in the available bathroom so we could enjoy the pool until our room was prepared. Ashlynn then recounted some of the motel’s history, particularly some accounts of Elvis’ stays in ‘56 and ‘57. To cap off some of the best customer service I’ve received in years, a second team member , Tawnie, offered to let us peek at the ‘Elvis’ suite, which my daughters absolutely loved! First class culture at this motel! Friendly, helpful and incredibly courteous! Five stars from me!!!

Nothing.

It's a good room at a fun historic motor inn. Breakfast was usually out early, and was good with eggs, sausage, gravy, waffles, etc. There were several areas outdoors to sit, and plenty of cool stuff to look at during a walk around the property- old cars, old signs and vintage gas pumps reminiscent of Route 66's glory days. There's also an old British telephone booth. The grounds are well kept, and there are lots of amenities just a very short drive away, and some just a short walk away.

Water wouldn't stay hot in the shower. The water temp would fluctuate quite a bit from really hot to freezing.

Our room was clean, nice to hear music from the Ampitheater across the parking from our hotel room. Nice to park in front of our room to unload. We had a little trouble with our key not working the lady at the front desk came back with my husband to make sure the new keys worked. Very satisfied and will recommend your hotel to all our friends and associates. Friendly professional staff who really cared about our stay

not applicable for us, we loved everything about our stay.

Slept through breakfast but we’re not early eaters lol Location was good as far as where the hotel is but the best part was the room and its location. We were in 410 and even though the buildings are all fairly close to each other, ours felt secluded…no busy traffic or ppl pulling in and out of parking, was pointing away from main roads, so it was very relaxing.

Shouldn’t complain about the price, cuz moneys tight for most ppl right now. But that wld be my only dislike. We’d definitely make time for more wknd getaways if we could afford to 😊

Very quaint and super cute. Rooms are clean and all amenities were nice. Parking outside is well lit. Lots of outdoor seating if you wanted to sit outside and eat or talk. Breakfast was nice.

Lots of street noise all night, but our room was the closest to the street so this issue may not be as bad in a different room. We are also use to high traffic and highway noise where we live.