Nice Hotel.. except the register fell off the wall in the middle of the night. If I had been under it, it would have hit me in the head. Obviously was not screwed in properly. I asked at the desk when I checked out about a discount since register fell off wall. I did not get one, but felt for the price I paid for the room, I was entitled to one. The man working the desk said he would notate so I wouldn’t be charged extra for register. I said it fell off all by itself..Not properly installed..

I was overcharged by booking.com you charged me up front on 5/4/2025 for room & insurance at a price of 363.09..I was confused by making me pay up front like that& insurance at that time. I immediately called my daughter & their room was way less. I called Doubletree Hotel immediately after my Daughter. They said this was not right . I requested full refund within 30 minutes of booking. I have only received partial. You owe me $234.99. I just checked with my credit card they have not received a credit from you for the difference. I want my money back or I am turning you in for fraud

The location was good. With the price of the hotel it should be continental breakfast for gas staying in the hotel.

When we left they told us that the price was a certain price of the hotel we paid half with card and half with cash. When I get home I looked at my account and they charged me more than what they told me they was going to charge me and when I called them that lady was rude and I thought it was a long call for and told me that's how they do their business and it would be 7 days before it get credited to my account thank you

The Hotel overall was very clean and welcoming. Staff were very friendly.

Not that we didn't like it but the room we had was stated as having an accessible shower/tub. The tub/shower did have grab bars but the floor was slick and needed something on the floor for anti slip protection as there was nothing. My wife who has mobility issues was very uncomfortable showering on the slick floor.

Convenient

Flight delay so airlines provided a voucher for 1 more night for hotel and the receptionist acted snobby when handed her voucher and didn’t offer anything like cookies or water or hospitality like when I first checked in and was a paying customer.

The gentleman at the front desk was incredibly helpful and cheerful. He let us have a late check out AND gave us vouchers for breakfast. He was super upbeat and kind to everyone.

The mattress was super hard.

The highlight was Gracie’s where we had an event. The staff, especially Corey, was above perfect! They made it so much easier for us, even knowing what we needed before we did!

Property has been recently renovated - rooms are clean, modern, and well appointed - bed was very comfortable. Warm cookies to greet you on arrival is a lovely touch!

The young girl at the front desk when we checked in was very helpful with getting our boarding pass for our flight. I do not know her name but she was on duty when we checked in around 7pm.

Nothing

Great location, lovely warm cookies, good breakfast, rooms large, clean and comfortable.

No complaints

Friendly helpful staff, adjoining restaurant was good, nice workout facility.

Renovation work I believe in the room above us started around 8:30 which was a disturbance until we left our room about 10:30.