The breakfast buffet was great. Make sure you add it to your booking, and they'll have your name on a list in the morning. Just go to the host and give them your name. Also, you can take your breakfast in a togo container. They have to go canned juice, as well. But, the dining area is very elegant and well placed if you're waiting for your shuttle. I enjoyed proximity to the airport. I enjoyed the shuttle to the airport, which was available and included with your stay. It was available 24/7. In fact, it was there before I asked for it. It was super convenient. I enjoyed the variety of television shows and TV app programming available for viewing. I felt at home and able to watch my shows. The bed was comfy, and the complimentary beauty products in the bathroom were Neutrogena. I also loved the design of the folded towels. It was a nice touch.

There was a strange stain in the bathtub. I don't know if it was rust, but it was red in color. I wished they had done a look over because that was surely overlooked.

I loved the front desk person Anna.. She was very nice and courteous to me upon check in. I had reserved a suite but didn't know the layout of the rooms and the suites are located in the inner part of the building, I returned to the front desk and Anna as nice as she was changed my room to a room with a view of the Sandias like no problem. the bedding was comfortable and the room was clean, and also enjoyed the swimming pool in which I had all to myself. I was satisfied with the stay. Might return in the near future for another pleasant stay.

Well nothing really... it was all pleasant and comfortable, but maybe the only thing that was sort of uncalled for was on our last day... I knew check out was at 11:00 I also confirmed with the front desk, but the housekeeper entered our room twice without knocking... like she wanted us out of the room. I don't know what that was all about.

Shuttle service was exceptional. Took us to and from Sheraton for dinner (which was delishish), was very timely and drivers excellent. Also loved the laundry facilities, desk had ample coins and machines in good working order.

Property was close to airport and shuttle was fast and efficient. All staff encountered were friendly and efficient. Room was large and clean with a very comfortable king bed. It was quiet throughout the night. Had a great sleep and a tasty omelette before check out and a shuttle back to airport. Would definitely stay again.

Wifi was very weak.

Food was great

I keep getting emails saying I was a no show. I changed my date to include an extra night so showed up a day earlier than originally planned. Both nights were totally paid for but I've gotten two emails saying I owe for a no show night. I have a receipt showing I paid full price for both nights. Bookkeeping system should be better.

Main plus was the shuttle service to/from the airport, and it running 24hours

Lots of noise from suction fans due to broken pipes caused by extreme cold weather

Breakfast was fair. 24 hour shuttle to/from airport/rental car was a very much plus. Early morning staff person was extremely helpful.

Breakfast

Very close to airport & free shuttle. Convenient location for early flight. Newer facilities. Very helpful person at the front desk. Both shuttle drivers extremely helpful & polite.

Limited soundproofing between the rooms. Limited parking facilities

The staff was so friendly and inviting.

The refrigerator in the room rattled all night and I had to sleep with tissue in my ears.

My son stayed there

The receptionist ignored us when we first got there & continued to talk on her phone on speaker personal call.