Room was nice size; staff was very accommodating immediately when we realized we had a toilet water tank issue; Mgr came up and fixed it easily by turning knob behind toilet. Breakfast and room cleaning staff were very nice and did a good job. Lobby is attractive and comfortable to sit and read.

Mattress was softer and lower than we prefer. The round-abouts to get to the hotel from the interstate are very confusing and hard to figure out at night! We finally got it down the day before we left the hotel!

A few suggestions: Hooks in the bathroom to hang up towels to be used again would be nice; No extra pillow available for the pull out couch; phone wasn't working in Rm 207 even day 2 after reporting it; No safe in the room; otherwise it was perfect, bed was very comfortable, clean room and it was serviced while we were out which many hotels don't do anymore. Very conveniently located to Saratoga Springs for the SPAC Jazz Festival without the high price of a hotel in town which wasn't available anyway. Short ride.

A few suggestions: Hooks in the bathroom to hang up towels to be used again would be nice; No extra pillow available for the pull out couch; phone wasn't working in Rm 207 even day 2 after reporting it; No safe in the room

The staff were super kind and the managers were excellent about making sure that guests were enjoying there stay! The rooms were very nice and up to date with new appliances and furniture.

The one concern I did have is with the streaming platform services. Unfortunately, there was only a couple streaming platforms available for guests to sign into and major ones like hulu and disney + were not on this smart tv. Though I did love the unique customized look to the tv it did lack the streaming services I would have like during my stay.

The staff was kind, especially Mandi from the breakfast & hotel staff, she was super nice. The room was extremely clean, large, modern, convenient, and clean. There was a smart TV in the room. Nice pool and hot tub that you can relax in after a day of travel and hiking. The hotel's breakfast was fantastic. Location is good: 12 minutes drive from downtown Saratoga, 1 minute away from Starbucks and Panera Bread.

Nothing, it was perfect.

The breakfast was quite good. There's something for everyone- eggs, cold cereal, oatmeal, yogurt, bread/toast, bacon or pork sausages, and my personal faves- a mini waffle maker and fruit. There are 3 types of juice, water, tea and coffee, and the staff there (and throughout the hotel, really) are phenomenal. Also, there are various restaurants within walking distance, including Starbucks, Panera Bread, Jersey Mike's, Five Guys and a pizza shop.

The staff were super friendly and helpful, the breakfast had hot and cold items (there was something for everyone!), the bed was comfy, and the pool and gym were clean. We traveled with our 3 year old and the extra space the studio provided was great.

It was all great!

Many selections available; making a fresh waffle is always a real treat! I appreciate yogurt and fresh fruit being available.

The hot foods (eggs, sausage and potatoes) weren't good; the scrambled eggs were swimming in water, the sausage offered wasn't breakfast sausage, and the potatoes were too salty to eat.

Very close proximity to the highway, comfortable beds, very clean and spacious

A bit pricey for the room itself as there weren’t exactly any “bells and whistles.” I can only assume the hike in price was due to an event going on in the area the weekend we visited but it was quite a considerable raise in the typical rate.

Very clean. Great breakfast. Staff were very friendly.

I wish it could be a little cheaper in price but Saratoga Springs area has very expensive everything. It was the best price I could find. One suggestion: put more signs pointing to where the hotel in because once you turn into the area the only sign is in front of a bank like building. If we didn’t keep driving around, we wouldn’t of known it was all the way in the back.

Breakfast was good. Nice variety. Appreciate having coffee 24/7 and that it was very hot.

Confusion over "hot tub" TV states Whirlpool - website hot tub.But when I checked in James said you did not have one. James was pleasant but should have been more knowledgeable. When I arrived at the pool 7:10 AM it was closed, told you have to "tell the front desk" I chose this hotel for the pool.