The hotel did not have my reservation even though Booking.com customer service said I had a reservation. I was charged the full price for one night. The Marriott would not honor the price I was given by Booking.com. After several attempts to call Booking.com customer service with no satisfaction, I was told by Marriott to book directly through Marriott and avoid Booking.com. I have never had this problem with Booking.com. Thus, I will not book through Booking.com and I will spread the word. So very disappointed.

I loved being close to the airport and watching the planes take off and land. The staff was very helpful and friendly. Our rooms were nice and clean.

The pool was closed during our stay. My daughter was looking forward to swimming. Not a big deal. Other than that, it was great.

I loved the room accommodations: Dishes, coffee mugs, silverware, microwave, toaster and refrigerator! What! It also had a swivel tv, so I could watch it on the sofa or in my bed. There was a designated eating space and a work station. The gym and pool were also nice and open.

This is a minor 'didn't like" other reviews indicated low plane noises, that was not my experience. It could have been a change in flight patterns or because I was on the 2nd floor. Also, the fire alarm was set off at approx. 10:15 p.m. by an over-cooked pop tart on the night I was to go to bed early for my morning flight. we waited until almost midnight before being cleared to return to our rooms. Neither of these is the fault of the venue,

I really like the feel of the room. I'm a suites/one bedroom type of guy of where we like the finner things in life. Because it was one day and we will be in the room for a couple of hours, we chose studio. It was 1000% 👌

Clean!!!! There was a kitchen in my room, plenty of towels, a VERY spacious room. and even though we were next to the airport, NO noise. The bed was soft and perfect. I had a great stay!!!

That I couldn't stay longer...

General Manager Casey Illig and Area Director of Sales, Machelle Collins went way above and beyond to make me feel right at home.They have genuine care for each and every guest and treat everyone with the same level of warmth. Also loved the room itself. another bonus was the food and beverages on sale next to reception. Extremely convenient and had all the essential for a pleasant stay.

Only item I would like to see is a firmer bed. Bed was just too soft for me.

The room was very nice. Loved the shower. Very convenient to the airport. Shuttle service worked very well.

No hair dryer in the room. Although shuttle service was available very early (5:45 a.m.), no coffee was available until 6:30 a.m. when the restaurant opened. Having an urn of coffee available would have been very welcome.

The location was good, very ez to get on any express ways

I needed some more towels and was told they were on the way. A few hours later, I had to call back and go get the towels myself .

Location was great staff was Donald was very friendly and accommodating and Pamela was wonderful at the very end of my stay. We appreciate every thing the front desk staff did. Breakfast was great, Love the waffles we will be back.

Nothing

The breakfast was amazing, with a variety of choices to pick from. Great facilities like the gym and pool. The room was comfy and a great spacious size for one person with many facilities inside. Hotel very close to Columbus Ohio airport so very convient and efficient shuttle bus service. Would definitely recommend .

N/a