I was in room 226 so I loved that my key worked for the outside side door so I was able to park by that door and enter through that door to get to my room which was closer than coming through the lobby and catching the elevator then walking all the way down the hall so that was an A+ for me

What I didn't like wasn't nothing major but whoever was in the room above me there kids was making the most noises and jumping around it sounded like they were going to come through the floor but other than that everything else was perfect

Staff was extremely helpful. Bed was comfortable.

Although we had a nice corner room, there had apparently been a leak in the ceiling/roof leaving that corner of the ceiling discolored and in poor repair. Not leaking at the time (although it wasn’t raining so can’t be sure), just unsightly. Also, drapes that close would be helpful as there is a gas station in close proximity with very bright red and white lights. Other than that, the room was clean and comfortable.

The room was good sized, with a king size bed in it, and the bathroom was very modern and very clean. I liked the shower a lot. The included breakfast had plenty of options to choose from, including scrambled eggs and sausages. The price was very good as well, and was an excellent place to stay for one night on our trip!

The only thing I could possibly complain about was that the bed was a bit firm.

The location is excellent. The staff were friendly.

A random man saying that he was with housekeeping came to my room. It was an uncomfortable situation since he clearly wasn’t with housekeeping. When I mentioned it the next morning to the manager, he intimated that there was nothing that he could do.

We enjoyed how close the property was to different attractions. The hotel room was very clean and organized.

Nothing about the property specifically that we didn’t like, however booking.com lists that the checkout time is at 12pm but it is actually 11am.

Had a suite and it was very spacious and quiet. Comfortable beds and good breakfast with lots of choice.

A second waffle maker at breakfast would have been nice as there was a waiting line at the times we were there.

The staff were polite and helpful and location was very good

There was moisture in our room , one of the blanket smelled of sweat and we had some ants in the room the last day

Jacuzzi tub in room 203 was wonderful. Coffee from breakfast was good. Good location.

Rugs in the room appeared not to be vacuumed - lits of lint. The oatmeal offered at breakfast was instant.

I was very pleasantly surprised with this hotel. After reading many poor reviews, I was a little nervous about booking but I took the chance and I was very happy. I was in town for a softball tournament, the location was perfect. The staff was very friendly and accommodating. The location was great for what we were there for!! We did not eat breakfast at the hotel because we needed something more filling than what they offered but if you need a quick breakfast it would be fine. I would definitely stay at this hotel again!!

Nothing

We were looking to visit splash lagoon and needed a hotel. The Best Western was not only across the street but it was so much cheaper!