perfect location, 5 min by car to Charleston airport,15 min by car to Charleston historical downtown, Clean spacy rooms with large TV, good breakfast, last but not least friendly staff

car garmin GPS had some troubles to find the exact hotel location based upon booking com official address

I love staying at Tru’s. I have stayed at a few of them and I have never had a bad experience. I like the way that the interior in the lobby is always representative of the city in which they’re located. I have never had a bad nights stay. They are clean, offer coffee, 24 seven and have a good section of snacks for an additional fee. This was my first time at the Charleston location. And it’s very close to the airport.

Can’t think of anything

Location was great. Staff was nice and the room was clean, breakfast also smelt very good but unfortunately we couldn’t grab any! Love that they are very pet friendly as well!

Check in is at 3pm but when we got there around 5:15pm we had to “wait in line” for our king room and didn’t get in our room until around 6:30pm but they were very accommodating for everyone that had to wait.

We loved staying at the Tru. It was our first time staying at this modern and very trendy hotel.The room was very clean. The staff was wonderful especially Tonya at check-in. I am now obsessed with the lemon sugar body wash and lotion they provide for free. The tv was a huge flat screen on the wall. The hot breakfast with eggs, sausage, oatmeal, and pancakes was delicious. They have a pancake machine that will make you two hot cakes by the wave of your hand. How cool is that.. My husband and I will be back..

No dislikes

Very nice hotel not too far from downtown. Easy access to everything. Very nice and friendly hotel staff. Definitely will stay again. Squeeze dispensers in the room for hand soap, lotions, body wash, shampoo, and conditioner were so nice instead of the little bottles. Free breakfast was nice each morning.

Nothing

Everything. Easy to reserve, even on a short notice ( 3 hours ). Nice location near terminal. Courteous, friendly staff. Comfortable rooms, and clean. Free breakfast. Very reasonable price, considering how expensive Charleston has become, it is worth staying at TRU HILTON and drive/eat downtown with the difference.no

Nothing, really. Don’t change a thing.

I was really happy how easy it was to get in and out of hotel. this location was perfect for the daily drive to and from Charleston and Folly Beach. I will say you don’t get a wonderful view from your room. looks like a hotel is being built behind the hotel. But never heard anything from the site it seemed they were not working the Friday we got there and Saturday/Sunday no work was being done. the front side is just the road view.

Was not told that house keeping was to be requested before 10am that day. I was not told that when checking in, But was able to get towels from front desk. Also the trash cans in room are really unusable they are the smallest trash cans I have ever seen in a hotel. Was not a fan of the divider in the trash can for recycle and regular trash I had to keep most of boxes from leftovers and drink bottles on the table top above the mini fridge. I would recommend asking to have housekeeping done so this does not bother your stay. I was able to take the bigger stuff to trash cans at elevators.

We knew what to expect staying here. We like North Charleston area so this was a good spot to stay. Everyhting is expensive in Charleston so this would be considered reasonable. Pool was nice for a quick dip.

Food was worse than i remembered. Id rather just save the money that's baked into the free breakfast and go out.

Facility itself was great. Excellent lobby. Location was great.

Housekeeping was sub-par in some areas. In shower large shampoo and body wash were completely empty and dry. Had not been filled in quite awhile. When speaking with housekeeping in the hall they were rude and acted like they didn't want to be there.

Bathroom was fairly large. Shower was nice. Had plenty of towels. Room had plenty of lamps/lighting. There was one lady on first shift that did our checkout and was super friendly but I did not see a name tag. Location was straight across from the show we were going for, so we were able to walk across the street instead of having to drive to it or pay parking fees. That was nice.

Breakfast sucked. Cold food, OJ mach. out of order, couldn't get to the "quick items" (like spoons/forks/napkins) due to people standing around making toast/pancakes, etc. And the boiled eggs were on a table where there were people sitting/eating. You couldn't get to them because of people in the way. Most staff not very friendly.