It was nice inside and even had a very pretty outdoor area with a fire pit and pool although we didn’t get to use the outdoor area due to the time of year. The breakfast was good. They offered free bottled water 24 hours which was super convenient. Beds and pillows were comfortable. Location was convenient to shopping and not far from downtown Charleston or beaches. Staff were all very friendly.

The rooms were on the smaller side, but not a huge deal for our long weekend. The a/c didn’t circulate well at night causing the side near the unit to be cold but the other side of the room to be warm. We just rearranged the people who got cold/hot accordingly.

The girl that checked me in was very unpleasant. Was there at 2:30 to see if our room was available, and it was. But because check in was at 3:00 she wanted to charge me $20 for early check in. I said you have got to be kidding me and very nastily told me know she wasn’t. I said I’m not going to pay that and once again being very nasty said well then I won’t charge you. Never in my life of checking into a hotel did they want to charge me early check in if the room was ready. Other than that is was good.

The fire pit, the fitness room, the free bottled water and coffee, the convenience of nearby restaurants and shopping—not to mention the ease of access to lovely downtown Charleston. The hallways and our room were very quiet and clean. And the breakfast was less junky than the last time we stayed here—still no oat milk or almond milk, still an emphasis on waffles, Froot Loops and grits but with more variety and a little fresh fruit.

The fighter jet traffic overhead.

We like having the option of a hot breakfast items (eggs, sausage, bacon, potatoes, grits, waffles) besides the usual continental options. The coffee was good!

The eggs tasted like made from powdered eggs rather than real eggs. We received an email from booking. com that stated that it was required to wear a mask in the public areas of the hotel. We almost cancelled our reservation because of this. Booking.com should not spread this type of misinformation!

Breakfast was wonderful with nice hot food. Really enjoyed the oatmeal and sausage links. My daughter loved the waffle station and variety of flavors. Honestly, this property went above and beyond in being gracious and helpful. All the staff were amazing and friendly and seemed to care about what they did. The place was clean and we had great sleep. The shuttle driver was super busy, but always patient and kind. Would definitely stay here again and again.

I wish the scrambled eggs were real, but I get that it is hard to provide daily. I also didn't love the pillows... they need more support, but that is also personal preference. No other complaints at all!

From the moment that we walked into the lobby and were met by the smiling staff, until we checked out with wishes from the staff that the rest of our trip go well, we loved the facilities, (the room was beautiful and my wife loved the tiled floors, the hardscaping in the courtyard and around the pool) also the complimentary bottles of water and coffee, and exceptional breakfast! Thank-you so much for making our stay relaxing and enjoyable.

Great customer service. Very clean. Also, they have a range of breakfast options! Convenient location. Walking distance to major stores and restaurants. Close to the airport and the coliseum, if you’re attending a show there. The shuttle will take you to major places. Overall, it’s worth the stay! I’m definitely coming back when I return to Charleston!

The hotel was clean. The lobby was nice and had lots of lounging space. We enjoyed the complimentary breakfasts.

My son dropped something and I got on the floor to look for it. When I looked behind the headboard of the bed, there was thick dust and some small pieces of trash. I just think occasionally someone should look and get a vacuum hose behind there.

Very nice staff, free bus to airport, nice big room (unfortunately it was too cold for outside amenities...). Shops and malls nearby.

Confusing curtain situation, needed the front desk for help... Aircon was difficult to control, too. Breakfast didn't look too appetising for a European palette... :-) And of course you hear the airplans land, but that's logical!

The location was near the interstate. The room and bathroom were spacious. The bed was very comfortable. The breakfast was very good. Staff were cordial. The property was Clean and nicely decorated. The pool area looked very inviting, but we were just passing through for the night, so didn't have time to enjoy it.

There was no safe in the room. Also could have used a small freezer in the room refrigerator. There was a nice desk in the room, but a lamp was mounted on the end of the desk and the end of the arm was almost out in the walking path. Would be easy for someone to run into it.