Room was very quiet, clean and well equipped. Location is excellent, only a block away from convention center and walkable distance from many restaurants. The staff was very polite, they let us extend check out by 30 minutes. We traveled with a baby so they provided us with a crib.

Breakfast when booking is described as "complimentary" and although is ok if you just want to grab a bite, is very basic when travelling with family. If you want a hotel that offers continental/buffet breakfast this is not the option you want to book.

The room was very nice and quite large. The TV worked great and offered a lot of stations. You never had to wait long for the elevator. The hotel was conveniently located to everything in downtown Austin. It was easy for our Uber drivers to get to.

My only complaint was that breakfast wasn't very diverse or high quality. It was good and tasted fine. Howeverm there wasn't a lot to choose from and it didn't change on a regular basis. So, staying for multiple days, the food choices for breakfast got quite boring and we went elsewhere for breakfast for two mornings.

When we arrived the very kind gentleman on reception was so friendly. He asked us what brought us from the UK to Austin and we told him we were on our honeymoon. He upgraded us to a suite for no extra cost which completely overwhelmed us. We were so shocked at his generosity. The room was AMAZING!! Hands down the best hotel we stayed at for our 2 week road trip. Cannot thank you enough for what you did for us. We really appreciated it!

Nothing not to like. It was an amazing stay

location: The hotel was ideally situated room: The room was spacious, well-appointed, and offered a good view of the city. the bed was comfortable Cleanliness: The hotel maintained impeccable cleanliness standards throughout my stay, from the lobby to the room and bathroom.

One minor drawback was that the hotel was slightly on the pricier side compared to what I expected. However, the overall quality and experience justified the cost, so it wasn't a major issue.

Staff helped us with anything we needed last minute. Pool was smaller than expected but my group of friends still really enjoyed it. In and out all day until 3am and it always felt safe!! Valet staff outside very nice too, and when i didn’t feel safe i would just stand by them. Rooms very nice!

Liked everything! Deposit was pretty pricey though. But we got it back.

staff was very friendly in a location is great for anything you need to do downtown Austin near the convention center.

breakfast was underwhelming for the cost of the hotel. I would recommend going somewhere else if you're picky. I'm not but the selection they had and the quality of the food was mediocre. there are breakfast places within walking distance.

Location, pool, spacious rooms.

$100 per night security deposit charged upon checkin. They made a mistake and charged me double-$1000 security deposit upfront for 5 nights! They did not fix this overcharge during my 5 night stay even after I pointed out the error! Security deposit plus overcharged was fixed upon checkout.

location

cost of Parking is the highest I’ve ever experienced

This is the second time I have stayed here in the last three years. The customer service seems to have improved. Also, the keys and room were fully prepared for my arrival this time.

The parking is way too expensive for guests already paying to stay at the hotel.

Location was great, very nice and helpful staff. Comfy bed, clean, shower was also good.

There was a door between our room and the one beside us so we could clearly hear them. They were also very loud, but I talked to the staff and he changed our room to an upgraded one which was great.