Large room. Stand alone tub. Beautiful views.

No desk chair. No free water in room- had to go downstairs. Breakfast on 4th floor not available so option on 1st floor for cafe was only option.

After not a great check in and construction experience, Victoria Garza made our stay amazing. She recognized that we are coming from a different continent, first time in Austin and a that we booked Hotel Van Zandt for the Boutique type experience. We were really ready to go find another Hotel, however Victoria went above and beyond to make our stay special. She was over the top with her friendliness and her customer service, we went from we are never coming here to we will always come here and we will also tell our friends. So THANK YOU VICTORIA, for turning a bad experience into an amazing one.

At first the experience was not good. There was construction inside the Hotel and outside and we were not aware. Usually properties will disclose at booking. Then at check in there was also not a lot of communication about what was deducted prior to authorizing it. But as mentioned before - Victoria took care of everything!

The hotel and room were very clean. The staff was kind, helpful, and professional. The area was perfect and walking distance to several local eateries and night life establishments in the area. Not too far from the airport, probably a 10 min cab or uber/lyft ride. The restaurant/bar in the hotel was also amazing with live music every night. Definitely a very chill atmosphere. I recommend staying there every time you’re in Austin. And you are next to the “tallest” building in Texas, talk about an easy landmark.

Nothing.

The huge bathtub , the pool when the sun finally hits it ! The lady who served me overnight oats every day and the dude with blonde hair on reception giving me water

It was sxsw and St Patrick's day always gonna be loud. But the music is loud even on 16th floor. White noise machine and earplugs no probs. But if you want a quite spot it's not for you. But upside is you walk out to Rainey St !!

The spaces were really nice- helpful friendly staff, bar/restaurant/cafe/fitness center good. Free margaritas + and really beautiful views really great central location- walkable to most sights!

My only gripe is that the bed and especially pillows were very firm, to the point that it impacted my sleep. Also, I’d appreciate and extra blanket in room- I’m sure I could have gotten one had I called the desk.

Beautiful space, clean, staff was friendly at front desk. Margs at check in?! That was a fun and unexpected first!

The bar area and lobby was constantly packed with private parties. Was a bit overwhelming when trying to come down and have a cocktail in the bar. If you’re looking for a party hotel, this seems to be the place!

Staff was great. Friendly and laid back. Great location. Fun atmosphere. Rooms were nice. Within walking distance of a lot of restaurants and food trucks. We had a really good time and would definitely recommend to anyone looking for a hotel in the downtown area.

The amenity fee wasn't planned for. And we didn't really use anything on the amenities list. Other than that the hotel was great.

Overall, the property is a beautiful hotel with an amazing staff that are very eager to assist you with any questions you may have and are always willing to lend a hand, if needed. The overall location of the property is towards the end of Austin but sits next to The Rainey Street District which is a plus if you like to party! It is a little bit of a hike to get to the capital and the attractions in that area. The hotel is well maintained and very clean.

One of my biggest complaints is not having access to a coffee pot/Keurig in the room and you could only get coffee if the downstairs coffee shop is open. I do not recall on the hotel's website all of the construction taking place on three sides of the property and was awoken before 5am with construction noises which is not what you want to hear after a night of visiting the surrounding bars. I felt as if the water pressure in the shower was very low and the shower head does not have any adjustable settings which some people enjoy. We paid extra for a "Lake View" and our view was that of a construction site, not the lake, very misleading!

Beautiful hotel with a great staff and really fun vibe. Beds are comfy and the room layouts are very cool. The location is prime, being right off of Rainey St. Definitely get the amenities package, free margaritas and a really cool vinyl rental program.

The shower had an issue with leaking water on the floor. Maintenance took care of it ASAP!

The staff were incredibly friendly and helpful. They recommended places to eat that were just as good as they said! The social hour with free drinks was also a nice way to meet other people staying in the hotel.

Rainey ST, right behind (beside?) the hotel had a lot of clubs and bars that played loud music Friday and Saturday nights, which made it hard to get to sleep.