First and foremost, it's a great value. The location cannot be beat for walking access to downtown McKinney, with its great restaurants and shops, so park the car in one of the nearby public lots and forget about it. The staff is spectacular in every way, the hotel has tremendous charm by nature of its age and the high, embossed tin ceilings, and lastly, the AC works very well. 😋

Our double queen room could be improved by having two chairs instead of only one, plus a little more table space.

What a lovely hotel in a very quaint town. Excellent location and facilities. I was travelling solo for work but would love to come back with my wife. Perfect for a romantic getaway! I LOVED all the art and the books. Very nice!

My only complaint (not the fault of the hotel) was there was an art event the next day on the square and I was woken up by street sweepers at 5 am...ugh.

Location was excellent and the restaurant was fantastic. The wait and bar staff were very, very good. The front desk staff was cheerful. The room was spacious, the decor was lovely and there was a wonderful full length mirror. The artwork at the hotel was beautifully curated and in keeping with the style of this lovely building. You could walk to hundreds of shops from the hotel.

The front desk staff could have been much more helpful at check in by providing dining options and making it clear that room service was the only on site breakfast option. The bed was very hard and the pillows were lumpy. The adjoining room to ours had the light on all night and the room on the other side had the TV on loud volume late at night and then early in the morning.

Excellent elegant location. Room was large, beautiful and clean. The staff was super friendly. The 5 star restaurant is attached to the hotel. We order room service for breakfast and it was outstanding. Don't tell anyone but there is a little DIV bar in the back which we loved.

Our room didn't have much of a view but we really didn't need one, shopping was just around the corner. You can select a room with a view for a little more money. I got lost once because there are two second floors, but I enjoyed the beautiful art that is everywhere and I found the "secret library".

Location, size, staff.

No morning breakfast. Could not order breakfast in morning. Had to order room service the night before to have delivered in following morning.

Fabulous location in the beautiful old town centre of McKinney. Beautiful hotel - rooms and common areas were amazing and had the feel of a unique boutique hotel. Very comfortable bed. Room had everything we needed. Breakfast was easy to preorder, arrived on time and was both generous and delicious. Parking was easy in the lot next door to the hotel. A good selection of places to eat and drink a few minutes walk away.

Nothing:-)

The location was perfect. Having a great restaurant on the ground floor was really convenient.

Nothing.

Met the owner in the lobby. Great guy. Excellent place overall in so many ways.

Everything was great. Nothing was bad.

Liked the decor and the bed. Bathroom was beautiful. Breakfast in room was convenient.

Not enough parking in the area for overnight guests.

This hotel was really nice. Even though it’s a landmark it’s kept very nicely. The beds are very comfortable, and most hotel rooms have a stinch especially if they’re older. This one did not. Very nice central location surrounded by food and shops.