We had booked a King Suite for our family of 4 for 3 nights. Upon our arrival, we were told that we had been upgraded to a 2-bedroom suite. We were so happy and surprised. We met 2 employees on the elevator that same day and they asked how our room was. I told her we just checked in and were surprised to be upgraded to a larger suite. One of the employees said she chose us to upgrade our room. We thanked her and told her we were very appreciative. The 2-bedroom suite was very nice and great so our kids both had their own beds and didn't have to share a convertible couch. The overall layout of the suite was nice, and we enjoyed breakfast. I love loved seeing the fresh flowers every day and the pool and patio were also very nice. We chose this hotel specifically for location and the indoor pool for our kids. The staff was very friendly.

As I stated before, we were very pleased with the overall experience and hotel amenities. We did set our room to cooler at night, but it seemed like the QQ room and living room/kitchen were much cooler than the King bedroom. It's nice to have 2 pillows per person, but they were so thin that we borrowed our kids' extra pillows, so we weren't so flat. The beds were good, but a little firmer than we're used to at home. The breakfast selection was good, but I was surprised to only see one type of eggs, cheese omelet. My husband likes eggs but not with cheese. There was also no bacon, biscuits, or gravy. Everything was good that we ate though. The waffles were excellent. The breakfast area was nice.

We stayed two night at Staybridge for a hockey tournament in the area. Booked the 1-bedroom suite for 2 adults and 2 kids and that worked out great! Separate sitting room for when kids are in bed, or for 1 kids wakes up earlier. Complementary breakfast is simple, but I think it was great! The Taxes shaped waffles (you could make yourself) were a great hit with our kids! I liked the yoghurt, eggs, cheese, toast. Sleep was very comfortable. Very quiet in the night. Pool was nice for the kids. Front desk staff very friendly. Overall, a very pleasant stay and I would definitely book again if we had to be in the area again.

Had a great stay so not maybe things we didn’t like. It’s a bit dated with the furniture in the room pretty heavily used, but especially for the price, we didn’t mind at all.

The room is an actual suite. We booked a separate bedroom and living area. It's right off the PGB Tollway. Walmart/Sam's is a mile away. Sonic, Whataburger, Rosa's, Dunkin (and many other) restaurants are ½-1 miles away. As are two convenience stores. It is all very easy to get to. The employees were friendly enough. The breakfast was your standard breakfast. (Real) eggs. Waffle machine. Oatmeal. Cereal. Bagels/Toast. Yogurt. Misc fruit and nuts. Coffee and Juice/Cokes. The second day was Chicken & Waffles breakfast. The room was clean. The water pressure was great. The shower head was high enough that my 6'3" husband didn't have to get in his knees just to wash his hair. There was an outdoor grill area and gas fireplace/lounge area. Overall, we enjoyed the room space and convenience to nearby stores, etc. As it being 24/25th of Dec, service was limited. You could request service, but we did not. So I can't really rate 'service'.

I found it odd you had to walk outside to get to the indoor pool. It was rainy, but warm, so no big deal. But if it was cold and snowy (yeah, I know, it's Dallas) I'm not sure if the grandkids would want to venture out wearing swimsuits to go swimming (which they love). The pool water was warm. The area clean. Plenty of towels. Bathrooms were inside near the lobby. None in the actual pool area.

The staff was very friendly and helpful. The room was perfect for us. We lived that we ended up with a walk-in shower since my husband has CP. He can manage a tub shower alright, usually, but the walk-in is much easier. Our 2 teenagers thought the pool was great and the basketball court! The court yard was beautiful, and the seating areas in the courtyard were very nice. Breakfast was very good, as well.

We didn't like that our stay had to be so short! It was a very nice and relaxing hotel.

Breakfast was changed up a little every day. The options were above average. The room was not the same room pictured upon online reservation but was a nice room with quality toiletries and a full stocked kitchenette! You could travel light with this hotel and be perfect. Every Staff member we encountered was super nice.

The pool was really cold and the area around the pool was very slippery. Hot tub was nice. Pull out bed not the most comfortable.

The room was super comfy, and the Ac was perfect! The pool and hot tub are a must do. Pictures don't do any justice. The outside was very clean. I am looking forward to bringing the family next time.

The elevator was broke at our time of the stay. It was a minor inconvenience. Breakfast was great until I realized what I thought was yogurt in a pan. It was sour cream. Nothing was labeled

The location was great. I loved the outdoor courtyard and the pool. The staff was very friendly and professional. We actually left our iPad behind and they reached out to us letting us know they had it. Honesty goes a long way.

The elevator was out of service numerous times as well as we were all woken up by the fire alarm one night (which isn’t their fault.)

room was very spacious loved the setup. pool was great and lounge areA was small but pleasant to enjoy small conversations

They could do better on the cleaning. No water available in the work out room. section of the patio area was blocked off. ned lighting over by basketball area.

The room was spacious and clean. Daily housekeeping was a plus. Breakfast was pretty good. Sufficient parking space was available. The laundry was free and saved us a few dollars. The hotel staff were friendly and helpful.

We would have appreciated it if we were provided a first floor room as per our request while making the booking. Also, the study chair in the room was a bit malfunctioning so please check and get that replaced. The swimming pool was closed throughout our stay.

Staff is very friendly, I was in town for graduation. Pool is nice and warm and the BBQ grills work! The price was fair for the area but I was supposed to have a double bed room but we adjusted it was a sofa bed too so I did not complain. The breakfast was okay they have waffles.