Comfy and clean room, looked like it had been refurbished fairly recently. Very friendly staff and free shuttle to the airport was great.

Was a bit unclear how to book the shuttle - I emailed a couple of times but got no reply, so ended up calling when I arrived at the airport and it was fine, they came right over. The phone number provided by booking.com also seemed to be incorrect, and I had to google the hotel's correct number.

Interior and rooms had been remodeled and are nice and clean. No complaints there.

"Free hotel shuttle" was not really free. It's free during the convenient hours of the day, true. But if you have an early morning or late night flight (which is why someone stays there), there is a $15 charge for the shuttle. It doesn't break the bank but I strongly favor truth in advertising, which they did not display. I took an Uber instead of paying their charge, since they advertised it as free. Correct the false advertising and let travelers know up front.

The location was extremely convenient to the airport.

When I arrived at the airport about 9:30 pm, the front desk clerk and the shuttle bus driver were the same person. I had to phone multiple times to make a request to be picked up by the free shuttle because the clerk was too busy to answer the phone, and then he had to leave a lobby full of guests waiting to check in while he drove to the airport to pick me up.

The room was clean and the bed was comfortable. The hotel was also close to the airport and they offered shuttle service. The staff was also friendly and the check-in and check-out processes were easy. The vending machines helped.

I would have preferred that breakfast be offered especially since the location is off of a busy street and there are no apparent places to eat nearby that I could see from my room.

Staff and city were nice and friendly. Staff was super helpful (I've never been to San Antonio before) and even offered me shuttle rides to and from the airport when I couldn't find the hotel on my own.

I wish they had a pool (maybe they did and I had such a short time there I didn't have time to look for it?). A small breakfast would have been nice also since there aren't options for breakfast close enough to walk to at 530 am.

Great customer service when I checked in. Large room. Comfortable bed. Clean facilities. Coffee was decent.

Room was warm and air conditioning would not cool. Could use a bit more lighting. Single lamp in the corner was not sufficient. Nothing was set up forbreakfast except coffee.

The staff was exceptional! I needed an early check-in and they agreed. The shuttle to airport was perfect as planned. Best part- the bed and the pillows were probably the best in the WORLD!! Thank YOU!!!!!!

It is perfect for airport hotel if that is all you need it for.

The place was very clean and very spacious. The staff was all nice. They did say in the website that there was breakfast but it’s ok that there wasn’t. There was a place right down the street that had food and that was good enough for me. If you have to walk it’s like a 10 min walk to the restaurant and gas’s station.

Rooms are very clean and comfortable

Surprisingly quiet parking was a little tight but me and my wife enjoyed staying

It was clean and safe.

They charge you a $15 fee for a shuttle to the airport before 6 a.m. This sounds petty, but it advertised "free airport shuttle." No mention of a pre 6 a.m. fee.