Breakfast had a good variety and the coffee is excellent. The room was great and the beds were comfy. However, the sheet on the very top was like a rough shower curtain. I'm glad we had our own throws because it was cold in SA that weekend.

The top sheet on the beds were rough and the eggs were over cooked sometimes. The door to our Restroom would get stuck. Also, a message on the mirror read they'd clean the room every other day and when we arrived I was told there would be no room service. the cleaning crew was nice and would exchange our towels when we'd ask.

Everything was great! Rooms were very comfortable, breakfast was great and nice having a heated pool.

I didn't like that I had to keep asking for room service only too get it once in 5 days and they didn't do much at all when they did come. We had six people in a room so clean towels were a must daily. As a hotel worker myself I understand the stress that goes into cleaning rooms when it's busy but I had to ask several times to just get it once.

Nice accommodation, excellent breakfast, quiet, good and amazing employees.

My only complaint would be that the days that I was staying the pool was always dirty and had to go to another location to use the pool. Water the color was greenish with leaves and dirt. Other than that I do not have any complaints good facility and would visit again.

Beds were exceptionally comfortable. Breakfast was outstanding. Staff helpful, kind. We had a suite with a nice kitchen. I would suggest a little more utensils for kitchen. Everything was clean and well-maintained. The area felt safe. We would stay there again.

More silverware and cooking utensils. We didn't cook so really didn't need much. Pool was small.

I came here to stay close to the AF Lackland Base. It was within a 10 min drive to the Luke blvd Gate where the events took place. Easy access on and off the highway. The hotel is super close to shops like Target or Walmart in case you forgot to pack items in your suitcase. It is also close to other shops and restaurants. The hotel staff was very friendly. The room was comfortable and the hotel was quiet so we were able to sleep well. The bathrooms had dispensers for shampoo, conditioner, body soap so you can skip packing those if you'd rather use their items (no sample bottles like I grew up seeing)

I enjoyed everything and the staff made it that much better with their exceptional customer service.

If I had to choose something I disliked, it would be the guest laundry room. My experience was not a pleasant one. Only two washers/ dryers were available and one of the dryers was not heating properly. It took me almost four hours to wash two loads and I couldn’t even dry them because, again, there was only one fully operating dryer and while I was there about four other guests were wanting to do their laundry. I thought I would have enough time in the a.m. to do my laundry but 12pm fast approached and I had to check out. I had no other choice but to put my wet clothes in plastic bags and travel four hours back home. Needless to say that I have to wash them again.

Room was spacious and beds were comfortable, the breakfast was really good and I loved that there was a variety of things to choose from.

The only complaint was we had a bit of a problem with one of the tvs, the one in the living room area. It was giving us a "no signal" message on a lot of the channels that were supposed to be available.

We loved the large rooms and kitchen area. It was perfect for our family of 6. Everyone felt that there was room to spread out a bit. We also really loved the shampoo/conditioner and body wash they had. Never a deal-breaker for us, but definitely a pleasant surprise at how nice it smelled and how well it worked for everyone in our family.

The breakfast is not vegan/GF friendly. There was no oatmeal, no GF cereal, no dairy-free milk. If anyone in your family has allergies, consider bringing your own breakfast items.

Hotel staff were very accommodating and nice. Had a minor issue with the room and was rectified quickly. AC runs nice and cold which is a treat during this Texas heat! Bathroom shower has good pressure/temp. Full kitchen was stocked with everything we needed and the fridge/freezer worked very well.

Pull out sofabed was uncomfortable, but it's a sofabed so not much to expect anyway, could use a general re-caulking in the bathroom, phones and remotes didn't work, but none of that ruined the stay for us. Would stay again.

Great variety at breakfast every day. Staff were very helpful in every encounter. Room/suite was very clean and spacious. Top notch fitness center.

The only down side is that we were hoping the pool would’ve been in better conditions to swim.