I was extremely pleased with our stay. The staff was friendly and helpful. The room was clean and breakfast was impressive. The best part was it was only half a mile from our event (concert). The cost was a little more than other places but it was worth it

No complaints. I can honestly say there was nothing negative about our stay

My suite was spacious, had spotless bathrooms and kitchen, and I love the fact that a friend and myself can each have a private bedroom and individual en-suite baths, while sharing the living room and kitchen. The hotel employees were friendly and helpful, and this location is a brief, pleasant walk to the Cynthia Woods Mitchell venue or phenomenal shopping. The entire Woodlands development is exceptional.

I prefer an outdoor pool to an indoor pool in the summer, but I’m sure that there could be advantages in the winter of an indoor pool.

Great location, Clean, Friendly staff, Large comfortable room

A surprise fee when we were checking in. Our booking.com confirmation clearly said " The total we are responsible for plus taxes and fees were $571) but we were charged $12 per day for parking fee for another total of $40. We did not expect that since it is not mentioned anywhere on Booking.com. No big deal but it would be nice to know the real actual amount.

We liked to the location; the hotel ambience; Mary at the front desk and the prompt and courteous service she provided; the room upgrade we received at check in; the free breakfast; and having the heated pool all to ourselves on Sunday morning.

The location was perfect - we were here for a concert and were able to walk their along the waterfront. I left some items in the closet and the staff were kind enough to call me and help me figure out how to send a UPS label so they could mail my items. They were very professional and helpful.

This hotel is in a really good location if you're going to a concert at the Cynthia Woods Mitchell Pavilion in the Woodlands (like we were) - it is only a 10-minute walk from the hotel to the concert venue. It is also conveniently located for shopping, with lots of shops and restaurants in close proximity. We did not experience any of the extra amenities at this hotel such as breakfast, the pool, or the gym, but we were very happy with our room. It was spacious, clean, and well-appointed. I must not have paid close attention to the room type I booked but we were very pleasantly surprised to find our own mini apartment with the living room/kitchen in a separate room from the bedroom. We were on the second floor and looked out onto a little fire pit area. We didn't get a chance to hang out down there but it looked really cute. I would stay here again for sure.

I felt the rooms were quite dark and could use more light - particularly in the kitchen/living room. There was only one dim overhead light in the kitchen and otherwise, the entire space was lit by lamps. It would drive me nuts if I were staying for multiple nights and was trying to work. I was also surprised that parking was $10 per night, as I typically associate parking fees with secure parking facilities rather than free-entry parking lots for hotels in the suburbs. Lastly, the elevator was excessively slow. It was easier and quicker to carry our suitcases down the stairs than to wait for the elevator.

Room was clean and perfectly stocked with towels and kitchen necessities. Everyone was very nice and helpful. Breakfast was great and coffee was fresh!

I little pricy in comparison to other Residence Inns plus a parking fee but I get it because of the location. You are within walking distance to just about everything.

Very clean, spectacular front desk employees, heated pool, breakfast, water pressure in the shower was great, hand sanitizers throughout the hotel, the basketball court, full kitchen was great. Love it all.

Everything was awesome, nothing to dislike.

The staff is always amazing and so friendly. The location is also great. You can walk to the grocery store and lots of restaurants.

Nothing

Everything. Location is awesome. The rooms are really nice and the kitchenette is perfect. Everyone was so accommodating and it was a great price for how close it is to everything.

Loved everything