Great location and shuttle service included is a plus. Shuttle driver was super nice.

Room 219 tile floor in the kitchen had some bad cracks and partially loose. Small crack in tile near sink in bathroom. AC units outside the window were loud. The guy at the front desk tried to charge me 3 times. Only reason I know is my bank contacted me to verify the attempts. I have stayed at this location numerous times and never had issues before.

Very clean. Our room has kittchenet with an actual dinner table with 2 chairs (so we didn't have to eat at a coffe table). BTW the room had all pots and plates, silverware you may need to have dinner in your room. The breakfast was nice too: beside usuall eggs, cereal, sausage, toasts it has real oatmeal with toppings, waffle maker and a basket with fresh fruits. The staff was very sweet! The gym is small, but has all the basics you need.

Not that big of a deal, but with kids it's much easier to have a detachable shawer head in the bathroom. Another thing that puzzled me was a body lotion bottle attached to the wall outside of the bathroom.

Homewood Suites provided an amazing respite from the freezing cold temperatures during the ice storm. Our house had been without electricity for several days and we needed shelter from the storm. This was the first place we found that would accept out dog. Most places make their decisions based on size and breed. Thankfully Homewood Suites had no problem with us bringing our pet. The room was huge, with a nice bedroom, and pull out sofa for our grandson. The kitchen had everything we needed, including a dishwasher which is rare to find in a hotel suite. The room was perfectly clean and well stocked with all supplies. The tv in the bedroom stopped working the first night, and maintenance brought in a new one within a few minutes of our call to the front desk. The breakfast was the best. One morning there were biscuits and gravy with bacon and eggs. The next morning there was a cheese and egg omelet with sausage links. They offer a variety of juices, cereals and other breakfast fare. The staff was very friendly and professional. The pool and hot tub were sparkling clean, although we didnt partake, given the cold weather. All in all the facility was perfect and We will stay there again.

The only thing I could possibly find fault with, was trying to locate the facility in the dark. Without the WAZE GPS app, Im not sure we would have seen it in the dark. The signage was hard to see with the overgrown trees from the property next door. Not really the fault of the facility, but still a drawback for those unfamiliar with the area and are trying to find the hotel at night.

Breakfast was a little better than your average hotel breakfast. Location was great. Need a light on tiny sign out front by road. Very hard to see at night.

Very loud in rooms. Every time people above us would walk. Plumbing very loud. Shower tub needs replacing.

Location was a large part of why we booked the hotel. But the staff were so friendly and helpful!! We both said they were a big reason we would rebook at this hotel

The TVs bot hummed occasionally. No idea what that was

We stay at a lot of hotels and this is one of our favorites.

It’s really hard to find this hotel if you don’t know the area. The sign is hidden by trees and it’s on a one way street, so if you drive by it you have about a 5-10 min drive to get another chance. You turn right after the road sign that tells what restaurants are coming up- the curb is painted red.

Great value. Nice spacious room with separate seating area. Close to the Cynthia Woods Pavilion. Shuttle service provided. Breakfast was a hit for my crew. Variety of options. Recommending this hotel to my friends and family. We will stay here again. Til next time, thank you for a great stay.

The sign for the entrance is hard to see.

The hotel was wonderful! The breakfast was good. Employees were outstanding! Very clean!

Ok. You CANNOT see this from the road! The Woodlands are so proud of all the bushes hiding all the shops. I get it. But when you pass the hotel because you cannot see a sign and have to u turn at I-45 and go several miles to make a u turn under the freeway, it gets ridiculous. Every single guest at breakfast discussed how many times they missed the driveway. Even Map quest and other search, engines evidently are confusing.

We love this place!! Staff is so helpful and place is so comfortable and warming. Hot tub and rooms are great! Breakfast is always great as well. We stay every 2 weeks when we are in town for doctors visits and business.

Haven't found a dislike yet.

the space in the room, comfortable bed, big refrigerator, clean bathroom, I love the fitness facility here.. weights, treadmill, weighted balls, mats, big stability ball; I’ve stayed here a few times while my kids have a swim competition.

it’s a little tired overall, okay there was a small roach on the wall in the bedroom. gasp. our room was by the hot tub and when people talked there it was very loud in the room.