Location (easy access to Capitol Reef NP), room amenities (loved having Starbucks Keurig coffee) and view.

Staff was very indifferent. Check in was perfunctory, Check out was weird - like it was an annoyance that I let the person know we were out of our room. Room was on the lower level and a lot of noise came through from the room(s) above. Decor and furnishings were in good condition but dated.

Its location plus the backdrop we had from the balcony room was stunning. We were fortunate with the weather to use the balcony both morning and evening. Also Shaun who served us in The Pioneer Kitchen was attentive without being unctuous and made us feel comfortably welcome.

The aircon kept failing daily but the staff responded immediately and we were never left in an uncomfortable state. The hotel MUST change the script the poor receptionists have to recite to customers. It’s off putting; confusing and meaningless as you can’t keep up with the patter they have to put out. It is NOT a good welcome to customers and sets a bad tone as a new comer to the hotel. Put it within the booking confirmation so that the customer is already aware before arriving.

Location is close to Capitol Reef NP. Clean and comfortable beds. View of the mountains was a plus. Typical hotel room (not a “resort” if you are looking for something upscale).

Breakfast was an extra $40 charge even though it said breakfast was included when I booked the room. There wasn’t an indication that I saw stating that “breakfast is included AT AN EXTRA CHARGE.” This was not a “resort.” It was an average hotel room. Breakfast should’ve been complimentary.

The room was spacious, bed was very comfortable, we had a great view and the pool and the hot tub were great.

The front desk staff was very unfriendly. We arrived at 3:38 PM and they said the room was not ready and to come back at 4 PM. I went back at 4:02pm and the guy acted like he had never seen me before. He said he needed to call housekeeping to see if the room was ready… after a few minutes on the by phone he said your room is ready! Another disappointing problem was that we went to breakfast the following morning and sat for over 10 minutes and no one came to even ask us if we needed coffee. The staff seemed annoyed and overwhelmed at the restaurant. We ended up getting up and leaving and going to a nearby place for breakfast the Rock Reef Cafe which was excellent!

Fairly normal hotel with close distance to the national park and a small village with all necessary facilities (but just a very small general store). The breakfast was nice as it was a regular breakfast to order from a menu instead of the convenience food you get in other hotel chains. The waitress was very friendly and helped us with our selection. The breakfast was very delicious. The hotel is a good choice to explore Capitol Reef NP as well as start your route over Scenic Route #12. To our surprise, there are quite a lot of well rated restaurants in this small village. We stayed just for a night and only selected one but we were happy with our choice.

The staff at the check in was not unfriendly but a bit of motivation to get us registered and explain the facility or area around would have been nice. Nothing that changes my rating but it was my experience at that time. As mentioned, other people like the waitress in the restaurant for breakfast had been very nice.

The amenities, they have double queen with a spectacular view of the Utah scenery of the rustic red landscapes! Morning and evening views were amazing. The facilities have swimming pool with a hot tub and plenty of activities for kids. Not only does it have hotel like vibes, but you won’t want to miss the cabin or Chuck wagon amenities for your hotel choices! I’ll be renting the WAGON next time I’m here, which are available May 1st thru September 31st! Plus they have horseback riding and Llamas for hiking trails wish I’d have known cause I would have love this for sure! Dining in the onsite cafe for breakfast, lunch & dinner for the family feel setting and relaxation! Don’t just stop there, this lil town of Torrey has more than meets the eye… give yourself a day to take in all the small town cozy feels this little town has you won’t be disappointed! Sleep in if you like they don’t wake with the Rooster, this town starts waking about 8am and shuts down about 7pm they have the right idea of keeping it real for relaxation!

Not one thing! It was ALL QUIET & QUAINT!

The beds were very comfortable. The room was nicely decorated with a nice view. The staff was very friendly and helpful. The quality of the coffee in the room was very good for a Keurig machine. The facilities such as the gym looked very nice, though we were not able to take advantage of them. The location was excellent - it was close to Capitol Reef and to Torrey, where we decided to eat the nights we were there.

Anything I could write would be just too picky and would cause the hotel to charge a higher price, which we would not want. We really enjoyed our stay.

The resort was spectacular! Definitely returning to Capital Reef and will stay there. Views were amazing, loved our balcony, watched the sunrise from there, hiked around the huge property, minutes from Torrey and Capital Reef trailheads. Can’t say enough about our spacious room. Lots of amenities included. Had a lovely dinner at the restaurant and even roasted s’mores at the campfire. Truly a gem of a hotel…choose a room, a cabin, tent, or chuckwagon to sleep. You won’t be disappointed!

Fantastic view! Great location. The room is perfect. There's a mini fridge (we wished it had been easier to access), a Keurig machine, a super comfy bed, and a bathroom that makes you feel like a queen (with the curtains that draw across to separate it from the bedroom). We were grateful to have our room refreshed and our coffee replenished (so few resorts/hotels seem to do that any more). The gym is excellent; there's lots of equipment. We were thankful also for the laundry facilities.

Capitol Reef Resort is a gorgeous resort that is just a very short drive from Capitol Reef National Park. The result has many different choices of lodging options: traditional rooms, cabins, teepees, and even covered wagons! We stayed in a room. There is a gift shop in the office and a restaurant on site. The resort has everything you need. The view from our room was 10/10. The picture posted with this review is what the view from our room looked like. There are several huge communal firepits throughout the property that were so nice to use to make s'mores, meet other travelers, and simply relax at after full days in the parks.

The only very minor observation was that the room smelled very musty like an attic. It was no big deal though. We simply bought a campfire scented air freshener though and the smell improved. Great stay overall. Wish we could have stayed longer. Thank you!