Clean & comfortable beyond expectations. I'm the person who looks for dust & forgotten corners. PERFECT! Having lived & worked in Fredericksburg for 5 years i know the area isn't the safest at night, right off of I95, but we had no problems. I was seriously impressed with our room however the front desk people could be more polite & less snotty. You're working the front desk at a hotel, you're not a super model

Front desk staff could be less snooty & snotty. The young man who checked us in was great but over the next few days the staff wasn't so friendly

We stayed 3 nights, the room and bed were comfortable. At night the room was quiet, didn’t hear outside noise or noise from adjacent rooms. The lobby area was lovely, we spent an evening by the fireplace visiting. There were 2 nice televisions in the lobby and breakfast areas that we used during the day and evening. We used the pool, the water was warm and there was plenty of seating also plenty of towels. We walked across the street to the mall area and ate several meals there. Will stay there again when we visit family in Fredericksburg.

The beds were comfortable and everything was very clean. The front desk staff members were exceptional- friendly at check-in/checkout and gave a great dinner recommendation. We had a great stay and look forward to other Residence inns. Highly recommend this location.

Breakfast staff seemed very rushed to clean up as families were still eating. We were near the end of the weekday breakfast time, but they just seemed very much in a hurry to get us out.

Room was clean and the kitchen well stocked with supplies like plates, cups and glasses. It was near the mall, in case we needed to get something for our trip. It was tucked away from everything so you didnt feel that you were off a major road or in the mall parking lot.

The wi fi wasn't as advertised. It was non existent in the room. The hotel would be difficult to find without navigation apps for out of town visitors.

Tevin! He was absolutely wonderful. Whenever we needed information or assistance, he did it with a smile and was very helpful. He really made our stay enjoyable. His customer service was top notch and the best I had experienced in a long time. Kudos to him and whoever trained him.

My companion stated that there was dog hair in our room. He complained that the hair was on his clothes and he would have rather stayed at a hotel that did not allow pets.

Front desk staff were amazing, I don’t recall his name. Walking distance to plenty of restaurants and entertainment. The room was nice and clean and bed very comfortable.

When you swiveled the tv from the bed to “living room” area it occasionally popped and lost connection. But wasn’t any issue I felt needed to call the front desk about because it didn’t stop working

Liked full breakfast. Staff very pleasant. Excellent Suite!

Although desk agent offered to provide room that was less noisy due to location of Interstate and nonstop traffic, it was quite loud. Roadway was maybe 40 yards from room looking out window. Will need to remember should we stay there again.

I like the easy access on & off Rt 95 within a shopping complex.

The bed wasn't that comfortable. It had divets like the mattress was old. Hard on the back. The lights to get out onto roads were timed so short, it made that part of travel difficult.

Breakfast service ended too early. We were there on a Friday and would have liked the buffet open until 10:00 (not 9:00).

Loved the 2 bedroom suite even though it was too expensive and the dog fee was too high and the temperature in the pool wasn't warm enough.

Nice Stop here, however there was an issue with the payment from Booking.com. They did not have the info, so I had to use my credit card, even after I paid through Booking.com. I believe I have been Double charged and am trying to resolve.