hotel is in a great location, comfy and clean.

Seems like they could have done a bit more advance planning at breakfast, given that the hotel was sold out and many folks would not be going out to other places due to the glut of people in town for JMU homecoming. They were running out of many things and then they rushed out some items that didn't seem to be hot enough. Needed an extra blanket or comforter for the fold out couch. The price was pretty up there - I've stayed in hotels for homecoming weekends for many, many years and I recognize that costs go up when folks are in town, but $479 was kind of over the top in my view.

The room was great. The breakfast was excellent. The staff helped us out with directions to the Marriott when we were lost. Food in area restaurants was superb.

Only thing was the tv only had a few channels and tv went off a couple times on its own. Didn’t know if we could use Netflix as there wasn’t any info in room stating that. Not much on tv to watch.

The breakfast had limited choices but was hot/fresh and tasty. The catering staff was very friendly and professional. The desk staff was professional, friendly and polite. The hotel was clean.

There are areas in the hall floor where it dips and caused me to trip (on the 3rd floor towards 335). The hot fresh cookies are a great idea... but, having them open for everyone to put their hands in was concerning. Nice idea though! The price... WAY too high.

The location was perfect for a trip to James Madison University. The beds were comfortable and the hotel was clean. While they were busy, it was not noisy.

The cafe only had packaged muffins available for breakfast, although more was advertised. Be sure to note that breakfast, not even coffee (other than in the room) is included in the cost of this hotel.

Good location good breakfast good room

Pool smell bad need maintenance the water in jacuzzi smell so bad all Was perfect and clean just pool area need work and clean

This hotel and staff were wonderful. The hotel had a very home away from home feeling. We enjoyed the hot continental breakfast. Not to mention the pool, nice hot tub, plus their bonus basketball court. The location was close to everything. My family had about a 20 minute drive to Massanutten Waterpark. But, the scenery along our drive made the ride seem much shorter. My family will definitely be returning here for our summer trip to Massanutten Water Park. As this is a pet friendly hotel and exactly what our family needs :).

There was nothing that I did not like about the property.

Julia at the front desk was exceptional. Friendly, courteous, hospitable. The room was large, clean, and comfortable. Facilities and amenities were excellent.

N/A

Room was big and comfortable

Breakfast was cold and stale the first day. Did not eat there after that. The pool needs a "no cell phone" sign

Everything

Nothing

The staff was very friendly The room exceeded my expectations

Nothing, I absolutely loved it