The staff was amazing. I was catered to and treated like I was special right at the door and every step of the way. Adrian and the bellhops were directly responsible. One man took my husband and I right to our door, because at the end of the day we were too frustrated to find it😅. At check-in the staff was attentive. An IT specialist was right there to help with the computer issue. We only had to walk out the door to explore the historically accurate grounds and delightful shops. I truly did not realize it was a luxury resort until I arrived and was treated like royalty! Thank you so much for such a wonderful experience

The room needs some updating, especially the bathroom. It was clean and I appreciated that.

The location of the colonial houses was fantastic because the house that I stayed in was right on the Duke of Glouchester Street where all the activity was. I was able to walk from one end of the street to the other to get a full concept of Williamsburg. The staff was fantastic! I enjoyed my full breakfast at the traditions over by the lodge.

There was only one situation that was frustrating… When I first checked in, they gave me a map to get to my colonial house and they described the door that I would go in. The directions were not very clear because they put the doors on the map to enter into the house in the back of the house when it was actually meant to be in the front of the house, which caused me to go to several different houses around, which were not the right ones. The girl was a trainee, to her credit.

Location was the best. You are right there in Colonial Williamsburg. Great for morning and evening strolls along the sidewalks of the historical area. Also, just 2 miles away from Busch Gardens. And not too far from the modern conveniences (restaurants, gas stations, etc) The staff were all very friendly. The room was clean and comfortable. Just keep in mind they are old, so it did have that kind of old smell to it, which is to be expected. Air worked good. Keurig and small fridge in room. I would definitely stay here again.😊

There's really nothing I didn't like. Like I said, it smelled kind of old (musty might be the word) when you first enter but then you get used to it. But I expected that from an older building. It didn't bother me enough to not stay here again.

The location of the Colonial house I booked was exactly what I was looking for. We wanted close proximity to Duke of Gloucester Street so that we would be close to the King's Arms Tavern, and all we had to do was walk across the street, cross the backyard of the tavern, and there we were!

I was a little disappointed that having made a dinner reservation at the King's Arms Tavern, they were overbooked and we were relegated to an outbuilding. The waitress was wonderful, but we didn't have the experience we would have had in the actual tavern.

I loved staying in the colonial house; we have always wanted to do that!

The air conditioner was not good; we had to go and buy a fan. The shower/bathtub head would not just operate as one… you got both whether taking a shower or a bath. The keys do not work very well in the door. Also, just a note to others… if you have knee issues make sure you request a ground level room. And I will also say that the lower level was a good 10 degrees cooler than the upstairs.

We were able to book the “Queen’s Suite” where Queen Elizabeth stayed when she visited Williamsburg. Exquisitely beautiful and luxurious hotel and suite. The breakfast is an amazing experience in both food, service and decor. We looked forward to turn down service each evening. Perfect location to simply walk to the Colonial area or stroll the manicured grounds. My son was impressed with their bourbon selections.

I should have stayed longer.

This was our second stay at the Colonial Houses (specifically the brick tavern). Last time we stayed in a ground floor room and this time we requested an upstairs room with a queen bed. I prefer the downstairs room--it's a little more cramped, but the four-poster and window onto Duke of Gloucester Street feel more special. The upstairs room was fairly basic.

The location was perfect! You walk right out of the house onto the main street of Colonial Williamsburg. Our room was extremely clean and comfortable while still retaining the character of the times. Check-in/out at the Williamsburg was very quick and easy as well was parking and locating the Colonial Houses. We were very pleased with our stay and would stay here again.

Wonderful location, staying within historic properties.

They’re old buildings, so there was some quirkiness to the rooms. Our shower head was in an incredibly inconvenient location and only worked well if you were 5’2” or under. I was mostly fine, but my husband who is average height struggled. The other two rooms our family stayed in had normally-placed shower heads, so I guess it’s luck of the draw. Our bath tub was also slow to drain.

The service at the Williamsburg Inn and at the restaurant there were outstanding. Our location was perfect.

Nothing was bad. The facilities at the room we were at were a bit dated, but they were comfortable. A more modern bathroom would have been nice, but it was an old ("historic") building.