Room service was great! Appreciated flexible housekeepers who would still service room even though we typically did not leave until noon or afterwards. I also tremendously appreciated the turn-down service which included leaving ice in the room. Truly felt like royalty!

The surround sound system was not working.

Cleanliness, daily room service, friendly staff and good location to subway and circulators, good neighborhood, good breakfast

WiFi costs another 14 USD/ Day ??

We had a beautiful stay at the Fairmont. It's a large hotel that feels like a smaller boutique hotel. Staff is impeccably trained, and so friendly rather than stiff. They make the place really seem like a home away from home. Though the hotel and furnishings are older, they are very well taken care of and make the place seem more homey. I'm so tired of the generic modern hotel rooms that all look alike. Nice fluffy robes, great towels, super comfy beds and large bathrooms with actual BATHTUBS. Cocktails at the bar are expensive but really good.

Food in the restaurant and bar could be more varied. Everything was delicious though. Don't like the mini bar situation. If you move a bottle, even just to pick it up and look at it, you get charged. I mentioned this to reception and they immediately took if off our bill and sent us up a separate mini fridge so we could put our own things in there. This is very minor, but their slippers fall apart after a day, though they do look very nice.

Not the first time we were at the Fairmont, and the choice to ccome back was easy. The rooms are large and well equipped and the beds are AMAZING! The location of the hotel in between downtown DC and Georgetown is ideal. Just a short stroll and you're in Georgetown with restaurants and shops. Metrostation is close by. There were large (wedding) parties at the courtyard of the hotel. Luckily we had our room to the outside of the hotel.

As we had the experience in the past of the high priced breakfast, not meeting ur expectations, we didn't have breakfast in the hotel. There are plenty of bakeries and other nice places to have a good breakfast. The AC/ vents in the room is loud, probably an older system. Even when one switches the AC off entirely, the noise stays.

Great location, great hotel, nice room, friendly staff!

Slow WiFi…

Room is roomy; hotel staffs are very polite; location is great for our stay.

1. After checking in, we found a box of ink in our room (most likely left behind by previous hotel guests). Hotel should have checked the room before our stay. 2. The bathroom door cannot be locked though it did nor really affect our stay. We did report to hotel when check out, so it can be taken care of for the next guest. 3. Room fridge is full with drinks; cannot put our fruit or water in at all. It will be best if it can be arranged to be half packed so guest can use it also.

The location was excellent because we were going to the Kennedy Center.

I booked and paid for three rooms for my family to come in to celebrate my husband’s birthday. I was told that this hotel specializes in acknowledging birthdays. Two rooms were booked directly with the hotel. The third room was booked for two nights through Bookings.com. I mentioned on both platforms his birthday. No one word was mentioned. Also I found the activity in the lobby was super charged in the afternoon and evening of our stay. We have stayed at this chain’s hotels in Ottawa and Boston and it wasn’t the same caliber.

Great location, next to M street, shops on both sides ,nice cafés beautiful morning walk alongside the lake .. the best time, not the summer, for sure! Regardless of the season, the hotel location was the best. Not to forget to mention that the staff was friendly and so helpful 😊

I never had allergies from animals, but this time was constant and uncomfortable once I left the hotel. I'm ok. I knew that I've developed allergies against pets 🤧

The hotel was beautiful, clean, in a great location great service and excellent maid service. I enjoyed the comfy beds and spacious rooms and balcony view of the courtyard. Everyone was extremely helpful and polite.

I did not like the bathroom very much as it was somewhat dated and not well designed. The shower was ok but I'm really nit picking. The ice machine could have been better and the room didn't have a refrigerator or large ice bucket. Everything was super expensive on-site but otherwise the hotel was perfect

The location was great. It was accessible to many restaurants, shops, and transportation. The outdoor patio was really nice and the lobby bar was great for watching sports.

The only thing I didn't like about the hotel is that although there is technically a pool, it is part of a gym (so more like a lap pool for a workout, than an outdoor relaxation pool). Had I known, I would not have booked the hotel, because one of the goals for this particular trip was to relax poolside with friends.