Nice touches like hot soup or coupons for local eateries. Check in was easy. My special request to be near the elevator was honored. Clean clean which was great.

The bathroom walls are showing a lot of wear and tear. Water didn't come out of all the shower jets. I think the remote batteries were dead the last night we were there. An in room safe is really important. A bit more bar soap since we didn't have daily housekeeping. If they could drop off soap and just empty trash we would be fine. Pool was pretty cloudy vs clear and still very nice pool and hot tub.

Very cute and close to the park! It is an older hotel so it has some vintage charm with the furnishings (my daughter loved) and room size. They are wonderfully staffed and offer lots of extras like soup in the evening and a fantastic breakfast. The beds are also very comfortable and the room impressively clean.

The room was a little small, but it goes with the age of the building.

Everything except the breakfast

The breakfast was not as I expected. Other equivalent competitor places we've stayed at had more variety of choices, like ham, sausage, or bacon. Better choices of cereal besides two kids type of cereals, The price of the rooms would be fine if the breakfast had more quality and variety of choices like your competitors.

Very pet friendly! Was on bottom floor in the wing near the 'dog park' and all guests in that hall had pets. Pool was open for swim from 9-10 for kids which was awesome. They always had coffee available. The breakfast hours were long which was nice. The breakfast itself was delicious. All the staff was super friendly and helpful. Will be staying there again.

Breakfast included bacon and hash brown patties, thanks for the warm food variety. We were weary travelers when we arrived and had soup with us. The desk clerk kindly provided us paper bowls and spoons that we could use to heat our soup in our room.

Breakfast didn’t offer eggs for those of us who are dairy or gluten free. You could add hard boiled eggs as another protein offering.

My room wasn't just clean - it was pristine! I've never seen such a clean bathroom! The staff was friendly and helpful, check in was quick, the bed was comfortable, great channel selection on the TV, and watching the sun come up in the east was a great bonus! We'll definitely stay again.

I honestly can't think of anything. It met all of my needs

The hotel had not received my reservation from booking.com. However they worked to secure rooms for us. They reported this has happened frequently in the past. The hotel staff was excellent.

Booking.com failed to get the reservation (made in April) to the hotel. The manager eventually found it by logging onto booking.com site.

It is near stores and restaurants , staff is friendly and efficient. Pool and spa older but clean. Breakfast is decent; some not due to previous freezing , staleness

Rooms are small, mold snd grime under lip of sink and tub in room , no roll away beds, creaky springs in bed

Loved the free cookies in the lobby, loved the pool, loved the fact that Applebees was right next door. Very friendly and helpful front desk staff

No one cleaned our room during our stay. We stayed two nights. I had to refill our coffee and cups and get my own clean towels, so we could have coffee and showers in the morning.

This property and staff are outstanding. Breakfast was full of choices and they even serve a hot soup or chili every day after 4 pm along with cookies. This is a first for me and I travel quite a bit. Pool and hot tub great. Clean place, comfortable bed. Welcoming staff and very helpful. I will definitely stay here again. 5 STARS!!!