Breakfast was nice, appreciate the pop machine being available most of the day/night - not just during breakfast hours. Also appreciate the ease to get to Elvis Explosion at the LaCrosse Convention Center.

Not sure if it was because we had a handicap room, with we did not need - but didn't care for the set up, no bathroom vanity. Shower didn't work as we thought it would - a lot of water on the floor outside of the shower - which we wiped up. Also - the Orange Juice was out on Sunday breakfast. Employee working the breakfast area seemed flustered (probably after someone over flowed the waffle maker area) so I didn't mention it to him. We stay at the Gunderson every year - would be nice if they offered a free night after so many nights stay.

The breakfast was very good. The coffee on Sunday was exceptional. Also, on Sunday, we saw the gentleman that was in charge of the breakfast area offer a high chair to a man for his young son. The child was not at a good height for the table. The man/father said no. The employee put the high chair back. He then brought a booster seat for the child. (I do not know if the father said ok to the booster seat or not.) He picked up the child and placed him in the booster seat. He proceeded to move the table closer to the child. The child had the biggest smile on his face. He was now able to eat comfortably. A short time later, I went in the area by the food. The gentleman/eployee asked me how the food was. I told him good, however the coffee was exceptional. He said it’s easy to make coffee. I told him not for me! We continued talking a little more. Very nice gentleman. It was so nice that pets were accepted. My daughter has a dog. If we were unable to take him along, she wld have had a very difficult time finding someone to take him. We came to La Crosse to see my grandson. The hotel accepting pets made the trip much less stressful. Thank you.

Having an ice machine on the 2nd floor. Not a big deal.

Honestly, i can afford top tier lodging, but i have a Dog who i Love more than top tier lodging. So Believe me when i say THIS IS IN THE TOP 5 NICEST PET FRIENDLY HOTEL'S I HAVE EVER STAY AT. Arriving later in the evening the Staff was Warm, Friendly & Welcoming and the Facility was very Clean. The Breakfast was Better than the standard hotel complimentary 'stuff' i have had in the last couple years( Egg's, Bacon..!!) plus all the norm...

Nothing, Happy with Value & Service provided

I stayed for a night for various reasons and was pleasantly surprised at how accommodating this hotel is. The staff were polite and respectful while also being human and able to joke around with us. The room was incredibly clean cozy, heat and air worked great, bathroom was a good size and there was a mini fridge, microwave, and coffee pot. The bed was one of the more comfortable hotel beds I have slept in, and it was quiet. Of all the hotels I have been to in La Crosse this one has been one of the best, I look forward to staying there again when I need to next. Thank you for your hospitality.

I welcomed the potatoes and eggs. Tuesday was a bit better, with bacon. Wife liked the diet Pepsi on tap. Please add an automatic espresso dispenser! We loved finding one at our last hotel - Delicious! The toaster was good, also the bread. We had excellent helpful service from the receptionist. The hotel was kept very clean - we certainly appreciated our stay.

Gundersens web page hails its breakfasts and we looked forward to them, but they were not as good as we anticipated. We seldom saw an attendant on hand in the self service area. Breakfast on Monday .. hmm, only one meat option: processed ham. The plastic cutlery is barely strong enough. Why is there only one type of coffee on tap? Dark or light roast is a good choice to have.

One of us was on a supported cross-country bike trip and the other was driving along to sightsee. In Sioux Falls, we tested positive for Covid-19 and wanted to isolate in a hotel where we could stay comfortably for several days. The Gunderson was on the upcoming itinerary and offered several days stay at a very reasonable price (the tour leader said that hotels near hospitals, which this one is, are often lower priced than others in a city). The room was clean, comfortable, and had a refrigerator, microwave, and good TV, which were what we needed. We appreciated all these amenities, and enjoyed our stay as much as anyone can while recovering from Covid-19.

If you want to be within walking distance of stores and restaurants, this isn't the place for that. But it was easy to drive to these things.

Staff was extremely nice. Love all the artwork and it’s representation of La Crosse.

We travel a lot and think Gundersen is a good hotel. We would love to rate it as an excellent hotel but it’s missing a few things. Our room had 3 closets but only one hanger. We wish there were 2 luggage racks instead of 1. There’s plenty of closet space to store it. There’s also just 1 hook in the bathroom and there is plenty of wall space to add at least one more. There’s hardly any counter space in the bathroom. Everything is in decent condition but the ottoman has seen better days.

ROBERT!!! He saved the day for me!! His customer service skills are exceptional! He was SO helpful, and was personable and funny while being professional and a great representative for your business.

I really think that SOME housekeeping services should be reinstated, now that Covid restrictions are not in effect. To think that with nearly a two-week stay my room was never attended to is not what I would expect. Trash removal and clean towels after 3 days would be nice, and a change of bedding after a week would be nice, too.

The most polite and accommodating staff! Very clean as well. The breakfast was pretty good, too. We had an overnight wake period for an early morning medical test. They kept soda on tap, coffee, too, and a staffed front desk to assist with anything you could think of. They let my daughter use the pool (quietly) in the middle of the night, and that was a life saver in keeping her awake.

Honestly, they were so helpful and sweet with my special needs daughter, I have nothing but positive remarks.

Quality facilities. Very tasteful decor. Large room with nice kitchen and separate bedroom. Exceptionally clean room and clean public areas including pool. Good hot breakfast included. Soda and coffee available through day.

Noticeable (but not terrible) noise at night from adjacent highway. Fairly pricey, but consistent with LaCrosse. A few small things, like no ice cube tray in freezer, small rust spots on freezer rack, not a lot of silverware in kitchen, only one caffeinated coffee pod supplied in room.