I recently stayed for three nights at the Classic Street Hotel in Hanoi's Old Quarter, and it was an unforgettable experience. The hotel is situated in a bustling, vibrant street, perfect for anyone wanting to be close to all the attractions, street markets, massage parlours, and food outlets. The location offers a lively nightlife and easy access to everything you could need as a traveller. From the moment I made my booking, Kathy, a staff member, was incredibly helpful. She provided me with detailed information through WhatsApp and even went above and beyond to assist me in expediting my delayed e-Visa from Vietnam immigration, keeping me updated throughout the process. Kathy also arranged tours for me and was the best host I’ve encountered in all my travels. The rest of the staff were equally warm, welcoming, and always willing to help. Their genuine approachability made my stay even more enjoyable. I highly recommend Classic Street Hotel to anyone planning a visit to Hanoi. The service, especially from Kathy, truly stands out. My only regret is that I didn’t get a chance to take a photo with Kathy at checkout as a keepsake. Cảm ơn bạn rất nhiều vì mọi thứ (Thank you very much for everything).

They should put more food for people who don't eat pork for their breakfast.

Location was great. I think price reasonable for location. Room was clean and comfy bed.

Had some issues with figuring warm water for shower. After using fridge overnight realised in morning it was working or on. Hotel took feedback well and very polite chdckout. Staff encounters were all very accommodating with the exception of a bit of a abrupt checkin experience.

Anne and Jennifer. Kathy . The three girls were very helpful and gave proper care. The location is excellent and convenient to be in the area. Good breakfast. Very comfortable and clean bed. I will definitely come again.

The staff were excellent. Ray's english and welcome were exceptional. The beautiful breakfast staff (Anna and Autumn) made getting up in the morning so worthwhile. They always looked as 'delicious' as the food !!!! The always smiling room cleaning staff were a joy and i just wish they worked for me. Lastly, lovely little (pregnant) Flora arranged a lovely hassle free trip to Halong Bay which was very enjoyable.

That i could only afford the time to stay there for only seven days. I WILL return !!!!.

Well when I read the comments in Germany, did not expect this much until I lived the Kathy experience 🥰 she is reliable, honest and knows what she is doing , if you are first timers in Vietnam, go there and let the hotel take care of your reservations , bookings, just ask , and leave it for the experts .. the location is perfect . It's like you step outside, and there is Hanoi with its charming culture and people. Thank you, we are very grateful 🙏 Breakfast was perfect. You can order your noodle soup in the morning, and there are no extra charges. Another thing I slept like a 👶.

Nothing 🥰

The location is excellent and many of the main sites are within walking distance. From the time of booking, the hotel went to lengths to ensure any questions we had could be addressed. Staff were very helpful and polite and always able to assist - one of them even took us to the nearest ATM rather than relying on directions when we had newly arrived in Hanoi. Breakfasts were good with a variety of food both Western and local food.

The hotel is in need of a some renovation and updating. Our room had two safes for some reason but neither worked. The particulars for our room stated 'balcony' but this was a stretch of the imagination as although there were doors that opened to the outside it was certainly not possible to get two people out and the view was just of the backs of other buildings very close by.

Amazingly located hotel right in the hustle and bustle of Hanoi. Staff were the kindest to us. We were firstly given a room that was right next to a construction site and, upon request, were changed to a quiter room. You could still hear some of the construction noise but it was definetely more peaceful. Breakfast was good. All staff were very helpfull to us.

One can not expect total silence in the center of Hanoi, especially with the construction right next door, but that definetely weighs in the classification that I have to give to the hotel which would be higher otherwise.

Classic Street Hotel is a wonderful place to stay in Hanoi's Old Quarter! The location is great and much of Hoàn Kiếm is in walking distance. All the staff are very friendly and provide amazing service. I am especially grateful for customer service manager, Ms. Kathy, who booked transportation from Classic Street Hotel to our hotel on Cat Ba Island for us. She also went above and beyond upgrading us to a room that was further away from the construction noise when we came back from Cat Ba. The breakfast every morning was really fresh as well. We also appreciated the spa service located in the building and the ability to book an airport transfer through the hotel.

There were no major inconveniences experienced during our stay. Everything was great!

the hotel is very nice, warm hospitality, Anne and Hung is very kind and helpful, please give good appraisal to them, the Hotel Centre is very strategic in Old Quater

We stayed in Classic Street Hotel on 2 separate nights in Dec 24. This hotel is located in the old quarter of Hanoi where you can find many eateries, massage shops, souvenir, shoes, etc . There are 5 flights of stairs up to the lobby and down to the lift area. But, the staff was quick to help bring our luggage to the lobby and the lift area. The rooms are clean and spacious, with lots of storage space. The bed and pillows were comfortable. The bathroom is rather old but clean, both shampoo and shower gel are provided. The breakfast spread was good and you have a few choices on the cooking method of eggs. The staff were helpful, accommodating and spoke good English, especially the customer service manager, Kathy. Before our trip, she contacted us regarding airport transfer and alerted us of scammed taxi drivers at the airport. She was also quick to resolve minor issues that we encountered.

The signage of the hotel is too small, easy to miss it.