The staff were extremely helpful. Lucy and Tony, especially Lucy, were very good at looking after my needs. The breakfast was outstanding. It gave me the right nutritional start to the day! It was near Hoan Kiem Lake and that was basically the only are I wanted to hang out in during my three night stay. Will definitely be back in late November for another three nights.

Although this was not a problem for me, the elevator was tiny and the hallways are extremely narrow. Not a big deal but just to give folks a heads up if they’re traveling with a lot of luggage. Also, there’s limited seating in the breakfast area. For two of the days there that wasn’t a problem as I got there at 7, but on the third day, I arrived a little late and there was a tour group that filled up the room. However, they weren’t there long.

Lucy was super helpful and the rooms were clean and comfortable. The location is in the middle of the market so it's convenient The rooms are perfect for short stays. This location is amazing and staffs were super helpful and understanding- specially Lucy

My room is very small. But it doesn't bother me at all. It's a comfy room. Room's furniture is new. Everything's clean and quite. its location near a lot of famous places in old quater. I can easily discover old quater by foot. Hotel Service is good.

Excellent value and in a great location

Make sure you get a room with a window, else it's a bit claustrophobic.

The hotel is new and near the lake. Good location! Room was clean, bathroom also. Great and nice receptionist! she help me book very good tour I will come back after my trip to Halong Bay.

Hotel is located near vibrant weekend night markets, clothing and bag retail shops while still being a safe and quiet area at night in Old Quarter. Very near Hoan Kiem Lake too - it was so healing and relaxing to walk by the serene lake at night. Staff are extremely sweet, kind, friendly, helpful and communicates well to help meet our needs. Eg we booked a car to the airport through the hotel for an early morning flight. Rooms are on the smaller side but cozy, modern and bright, with good quality toiletries provided. Breakfast was always consistently yummy everyday! Although I did not go for their tours, I saw quite a few visitors/guests browsing their tours. Definitely stay at this hotel if you're looking for a quiet yet vibrant area to stay at in Old Quarter!

The receptionist, Michael, was fantastic. The hotel was two short roads away from the most vibrant and fun area in Hanoi. There was construction at night which was a downside, but worth it for considering the price and location of hotel. The rooms need a coat of paint to be perfect, but overall our stay here was fantastic. Note: the rooms are great and the reception is too, but the hallways are rather outdated. This had no influence on our stay, but something to mention. Thanks to La Renta for always responding so quickly to our messages and accommodating all our needs both before and during our trip! I would 100% come back here if I’m ever in Hanoi again.

We had a lovely welcome!! We were reached out to before we had arrived about check in and organising a taxi. Our safety deposit box was not working on arrival and they were very quick to assist in changing this. The room was very clean and comfortable. The location is also very central which is amazing! Everything in walking distance. Ms Lucy and Mr Michael were so lovely and always there to help.

There was no space for us in the breakfast room on one of the mornings but otherwise nothing!

The property is in a great location inside the Old Quarter. They gave us a free room upgrade. The staffs Lucy, Mike, and Quang were amazing. Lucy has promptly responded to all our many questions about the tours. They assisted us in booking our tours which made our trip less hassle. Quang made an effort to pack breakfast for us when we left for airport at 5AM. The elevator is convenient. They allowed to store some of our baggage while we were in Sapa. We are happy with our stay here.

Nothing in particular.

Property is at the great location, 5-10mins walk to all great spots you wanna visit. We did 1 night here as we were heading to halong bay for cruise for next day, so for 1 night budgeted hotel, it was a good stay. The staff and owners are super nice, i think its run by a family so they make you feel like home! They assist you in every way. The essence of this hotel is the hotel team. Rooms are small sizes, average but its good, clean, comfortable and they provide with complimentary water, coffee, toiletries. Its value for money.

They offered for airport drop off at 6am but the driver didn’t arrive till 6:30 which was stressful. But hotel itself did not have any issues